The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Fast delivery, nice labels, I'm waiting to see if the quality of each type of label is what I expect.
Translated reviews
Response from Petit-Fernand
Thank you very much for ordering from us. We are delighted to have you in our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
W
Wendy
Rating: 4 out of 5
My order took more than 10 days to arrive, and there is no tracking. However, I was pleased with my purchase. Tags are serving the purpose and my lo loves them.
Response from Petit-Fernand
Hi Wendy We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
S
SOPHIE
Rating: 1 out of 5
Very disappointed with the result, I absolutely did not expect self-adhesive plastic labels!
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that your order did not meet your expectations. We have just contacted you for more details. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
M
McM
Rating: 4 out of 5
Perfect labels, just as I designed and ordered them. I have been using the shoe, clothing and object labels for more than 6 years and I am very satisfied with Petit Fernand.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for being part of our loyal customers! Thank you for your confidence ? Have a nice day, Camille Petit-Fernand
S
Smokyr Sfullak
Rating: 1 out of 5
Delivery by chronopost more than a week !
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to hear that the delivery of your order has taken longer than expected. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
M
Margalida Oviedo
Rating: 1 out of 5
After repeating my order for the second time, I still have not received it.
Translated reviews
Response from Petit-Fernand
Good morning, The second shipment we have sent you is about to arrive, the delivery date is for 06/04. Please let us know when it arrives. Hello, Camille Petit-Fernand
M
María Eugenia Bermudez Sicilia
Rating: 1 out of 5
I placed an order that although my account was charged I never received it. When I go to my profile to check its status it no longer exists and can no longer be searched by order number. Total scam.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that Correos did not deliver your order within the specified time. However, we assure you that it is not a scam. Our customer service has just contacted you to help you with this situation. For any problem, we are available by email or by phone to help you. Good day, Camille Petit-Fernand
M
marion gabriele
Rating: 1 out of 5
Unfortunately, you've changed the quality of your water bottles. By sticking labels on them that peel off easily
Translated reviews
Response from Petit-Fernand
Hi Marion, Our bottles are personalized by printing directly on the product. We do not use stickers on our bottles. Our Customer Service team has responded to your complaint by e-mail to help you as much as possible. Have a nice day, Camille C-MonEtiquette
C
cristina garcia melendo
Rating: 1 out of 5
After 1 month of waiting, my order has still not arrived.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery problem with Correos. After our conversation by email, I confirm the refund of your order. Good morning, Camille Petit-Fernand
S
Sarah H.
Rating: 1 out of 5
I never received my order and theres no tracking to be able to follow up.
Response from Petit-Fernand
Hello Sarah, We are really sorry to read your message. Our customer service team has contacted you to help you as quickly as possible with your order. Kind regarda Chiara Petit-Fernand
M
Mounette
Rating: 4 out of 5
No problems with the labels. Just a small malfunction at checkout, no payment confirmation. My order still appeared in my basket. Order received promptly but forgot to put the greaseproof paper inside, forcing me to retrieve the old ones from my previous order.
Translated reviews
Response from Petit-Fernand
Hello, thank you very much! We're sorry for the oversight and hope you were able to apply your labels without any problems. ?? Have a nice day, Elise, C-MonEtiquette
F
Francesca R.
Rating: 1 out of 5
Arrived package with two water bottles without straws, impossible to contact them
Translated reviews
Response from Petit-Fernand
Good morning Francesca, We are very sorry about this. One of our operators will contact you shortly so we can help you as soon as possible. I wish you a good day, Chiara Petit-Fernand
K
Kelly Dethise
Rating: 1 out of 5
I have not received my parcel
Translated reviews
Response from Petit-Fernand
Hello Kelly, We're sorry to read that your order has not yet been delivered by La Poste. We have just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
M
Miss Yannick COTREBIL
Rating: 1 out of 5
I still haven't received my order. It has been more than 10 days.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to read your message. In order to help you as much as possible, our Customer Service department contacted you today to provide you with a solution. Have a nice day, Camille C-MonEtiquette
H
Hannah
Rating: 4 out of 5
I love your products but as a loyal customer of 4 children's stickers for many years (over 10) now I feel there should be even better discounts deals for us.
Response from Petit-Fernand
Hello Hanna, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
S
Sabrina Salvador
Rating: 3 out of 5
I don't know, I haven't received anything yet...
Translated reviews
Response from Petit-Fernand
Hello Sabrina, Thank you very much for your feedback. We have taken care of your e-mail complaint. We look forward to hearing from you. Have a nice day, Camille C-MonEtiquette
J
Julie
Rating: 1 out of 5
Ordered more than 10 days ago and still haven't received it.
Translated reviews
Response from Petit-Fernand
Hello Julie, Thank you very much for your message. We are sorry to hear that your order has not been delivered. We have already sent you an email today. We look forward to hearing from you. Have a nice day, Camille, C-MonEtiquette
G
GARCIA54
Rating: 4 out of 5
Very pretty labels and good quality. I just think it's a shame that delivery is by green letter, especially given the new postal delays. It almost didn't arrive on time. And yet I did it at least 10 days in advance.
Translated reviews
Response from Petit-Fernand
Hello Sophie, Thank you very much for your positive note. ? We're sorry that the delivery took longer than expected, but we're happy to see that you like your order. We wish you a pleasant day. Elise, C-MonEtiquette
A
Amal Elharrak
Rating: 1 out of 5
I haven't received anything yet. It's been more than 2 weeks since I ordered them.
Translated reviews
Response from Petit-Fernand
Hello Amal, We're sorry to hear that you haven't received your order. We have just contacted you to propose a solution. We look forward to hearing from you? Have a nice day, Elise, C-MonEtiquette
C
Carla
Rating: 4 out of 5
Product arrived in perfect condition. Very practical, good quality. Delivery is a little long
Translated reviews
Response from Petit-Fernand
Hello Carla, Thank you very much for your positive feedback. We're sorry that the delivery took longer than expected. ?? Have a nice day, Elise, C-MonEtiquette
P
PIERRE B
Rating: 1 out of 5
Disgraceful! I ordered 24h delivery with a delivery of 10 I received my order 1 week later!!! I had to buy something else in a hurry to identify the clothes of my children who were going to summer camp. I do not recommend this site
Translated reviews
Response from Petit-Fernand
Hello Pierre, Thank you for writing to us. We are very sorry for the delay in the delivery of your order by Chronopost. We have just contacted you in order to help you. Have a nice day, Camille C-MonEtiquette
M
MARION RICHARD
Rating: 3 out of 5
Fast service, but two books of labels delivered in a simple envelope instead of a cardboard envelope, labels that have greatly lost in quality....
Translated reviews
Response from Petit-Fernand
Hello, We are sorry that your order did not bring you complete satisfaction. You have chosen to have your labels sent with tracking. This is done in a plain envelope with tracking, which La Poste delivers directly to your letterbox. Cardboard envelopes are only used for orders including objects. We wish you an excellent day, Camille C-MonEtiquette
M
Marie Chery
Rating: 3 out of 5
Great for kids! It's great for kids' stuff, and doesn't lose them any more.
Translated reviews
Response from Petit-Fernand
Hello Marie, Thank you so much for your positive feedback! Lovely day to you, ? Elise, C-MonEtiquette
S
Sarai Cuesta González
Rating: 4 out of 5
The labels are of good quality and work very well for me and the designs are very nice and fit the image.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your kind review, we really appreciate it. ?? Have a nice day, Elise, Petit-Fernand
A
Alice G.
Rating: 1 out of 5
Gourd sabotaged after two weeks of purchase, despite all the precautions taken for use and very disappointing cleaning.
Translated reviews
Response from Petit-Fernand
Hello Alice, We're sorry to hear about this inconvenience concerning your order. However, as mentioned in our exchange, as we know neither the conditions of use nor the handling conditions, we are unable to respond favorably to your request. Have a nice day, Elise, C-MonEtiquette
A
Alexandra Normand
Rating: 4 out of 5
Very good excellent
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
S
SARAH BARATA
Rating: 1 out of 5
Order placed on 7/05 because my son is going on a school trip on 22/05. Package still not received !!!!!!!!!
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. As agreed in our correspondence, we have refunded your order. However, please bear in mind that we unfortunately have no influence over the postal service and therefore cannot be held responsible for delivery delays caused by Chronopost. Have a nice day, Elise, C-MonEtiquette
F
François Jpl
Rating: 4 out of 5
Contact with customer service very professional and pleasant, quick response and very responsive in case of problems. (I had not received my order and it was sent back to me directly). The delivery time is longer than indicated on the site. The products are very high quality and the visuals are great!
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you. Thank you for your loyalty and trust!?? Have a nice day, Elise, C-MonEtiquette
L
Lital tyano
Rating: 1 out of 5
I'm sorry but the order was supposed to be delivered in 24H and arrived 6 days too late. After the first wash the labels were gone (wash at 30 degrees) So I wouldn't recommend you anymore!
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback. We've just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
G
gonnet anne-sophie
Rating: 4 out of 5
Fast shipping and good quality
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
S
SYLVIE BOUVIER
Rating: 1 out of 5
After 10 days of placing my order, it still hasn't arrived. I'm waiting for the after-sales service to get back to me.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. We sent you an e-mail this morning to suggest a solution, and we look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
E
Elm
Rating: 3 out of 5
I order every year. Very good product but the new parcel delivery format is not suitable. Sending by post was much more practical and above all quicker. With the bank holidays, it took me over a week to get my order, whereas before I used to receive it in my letterbox within 48 hours. The order was processed quickly, but it took too long to receive it at a relay point.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback. We take note of your comment. We hope your order meets your expectations. Have a nice day, Elise, C-MonEtiquette
V
Vinciane p
Rating: 4 out of 5
The labels are beautiful and the design is up to date. Jen had already ordered them 10 years ago for my son. The only drawback is the delivery time (2 weeks).
Translated reviews
Response from Petit-Fernand
Hello Vinciane, Thank you very much for your positive note. ? We are sorry that the delivery took longer than expected. We wish you a pleasant day. Elise, C-MonEtiquette
C
Cel
Rating: 4 out of 5
Very good products, I made several orders and never disappointed. Fast delivery
Translated reviews
Response from Petit-Fernand
Hello Céline, Thank you so much for choosing C-MonEtiquette and for leaving us such positive feedback. It goes straight to our hearts ? Beautiful day to you, Elise, C-MonEtiquette
M
Michelle
Rating: 4 out of 5
Great little designs to choose from. Perfect size and good value for money. Delivery time takes a while, but worth the wait!
Response from Petit-Fernand
Hi Michelle, Thank you for sharing you opinion and for choosing Petit-Fernand. We are pleased to read that you are satisfied with our products. Have a nice day ?? Chiara Petit-Fernand
P
PAULINE DANDOY
Rating: 1 out of 5
Order never received.
Translated reviews
Response from Petit-Fernand
Hello Pauline, Thank you very much for your feedback. We have already dealt with your e-mail complaint. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
S
Susana Henriques
Rating: 1 out of 5
I did not receive my order.
Translated reviews
Response from Petit-Fernand
Hello Susana, Thank you very much for your comment. We are sorry to hear that your order has not been delivered. We have already sent you an email this morning. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
O
Olivia Caron
Rating: 4 out of 5
Fast shipping Very pretty model plus gift stickers
Translated reviews
Response from Petit-Fernand
Hello Olivia, Thank you very much for your positive feedback. ?? Have a nice day, Elise, C-MonEtiquette
D
Déborah
Rating: 1 out of 5
Order still not received ?????
Translated reviews
Response from Petit-Fernand
Hello Déborah, According to your tracking number, your order was delivered today. We have also just sent you an e-mail. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
E
Erika Bermont
Rating: 3 out of 5
Overall disappointed. As the site suggests, my wish was to have personalized labels for guest gifts for a christening. When I received my order, one of the two designs I'd chosen was cut in half. Customer service was reactive, but first told me it was impossible to do better. A refund of 1.35 was granted. After a negative review on trustpilot, customer service called me back and offered to reissue the labels, removing the motif that had caused printing problems. The result is a bit sad, but at least I can use them...
Translated reviews
Response from Petit-Fernand
Hello Erika, I've tried to call you, without success. I've just sent you an e-mail so that we can discuss this directly by phone. I look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 