Customer reviews of Petit-Fernand

Very pretty labels, just what I was looking for.

Hello, my order status says "Delivered" but I never received my order. What should I do? I needed these labels for my son's clothes. He's going on a school trip on 26/04. I've never had any problems with my previous orders. Thank you for your good follow-up.

Good quality labels and colors as expected

Never rceieved my order almost a month later Update: Customer sevice conatcted me swiftly (thanks for this) and offereed new shipment at their cost or refund, I opted for new shipment so hopefully this time the parcel won;t get lost!

Nice, compliant item. We'll see if it lasts. Some stickers as a gift :)

I never received my order and no consistent response from after sales!!!!

I have ordered labels 2 times in a row, but they never arrived. I don't understand the problem.

I never did receive my product

10 days after placing the order, still nothing received...

The toiletry bag we ordered is exactly what we had in mind. Our little boy is a fan!

Products well received. Good quality and fast delivery. I am satisfied with the products, all personalized. I would like to withdraw one star because the color of my daughter's first name on one of the kits ordered does not match the colour I thought I had chosen when I bought it. Her first name is barely visible. It's a shame.

Order well received and waiting for my use

Easy to order and quick delivery. The stickers themselves are great and will last a long time! Would buy again

I did not receive my package and I receive every day emails requesting satisfaction but nothing to respond to the fact that I still have not received my labels despite a request for contact!!!!

Delivery time too long. Order received too late

The only drawback is that the iron-on labels tend to come off easily after a few washes. It would be interesting to have other self-adhesive formats, not just square ones.

They have not yet reached me.

After 8 working days I still haven't received my parcel with the labels.

I never receive my labels the first time they are sent.

My order hasn't arrived. I am so deeply disappointed as I need these for my daughter for school. I've ordered several times before and it's always been great. Really sad that I haven't recieved them this time.

Unfortunately I didn't receive my labels, even though I needed them for a sea class trip.

Order hasn't arrived and I am not getting a response from Facebook and instagram messenger. Phone line and web chat appear to be down

Good quality but very long time to delivery!!!

At first the order was not quite complete, but after feedback it was taken care of immediately and sent on free of charge! Very friendly and helpful.

I placed an order on March 26 and still haven't received it.

My order has not arrived, did not let me send form so I got in touch by Instagram, they offered me the refund of the amount paid, or send again, I am a regular customer is the first time that happens to me but it's a shame I was urgent and I had to order elsewhere.

FINE, THANK YOU

I bought "qty 10" shoe labels, but they only fit 5 pairs of shoes. I went back to the site and it actually said in the detailed description "sold in packs of 5" (you had to scroll down to see the description...). So if someone wants 10 pairs of shoes, they have to order "20"... in the end it's too expensive for only 5 pairs. The other object labels are ok, but once I'd started using them, I should have gone for minis, but then again, they'd be too long and ill-proportioned. And they cost the same as the big ones! There are other sites for the same price: 150 better-proportioned mini labels for the price of 50 at c-mon étiquette... But I only saw this after ordering. Too bad.

I received the wrong colours, your customer service was very unhelpful. My order with the right colours is still in my basket on your website. Won't be reordering.

I did not receive the order

Shipping could be offered for large orders. I had to order 3 water bottles, 1 lunch box and 2 sets of labels. Because of the shipping costs, I just took the labels. Too bad.

Corresponds well to my request

The labels are pretty, but not very easy to peel off... They get damaged easily when you peel them off.

I ordered my labels 15 days ago and I still haven't received them.

Very practical, good-quality labels.

UX site up to the mark: well designed and easy to use. Poor product adherence (by ironing).

The clothing labels held up better when you ironed on them....sur ceux que j'ai reçues, elles partent déjà au 1er lavage!:(

Order still not received

Large choice of labels Fast delivery Self-adhesive labels wash well

I did not receive the product I called and they sent it to me again and I still did not receive it I ordered it in time since I need it for Monday and it is already 1 month and nothing.