The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
I still have not received the order, placed Oct. 13. Customer service claims that the cap is wrong and the order should go back. From the website, the order appears delivered. To whom? Absurd them and their not very credible excuses. Meanwhile they ask me if I want to reorder the labels, denying me a refund for the phantom order. Very bad service.
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Response from Petit-Fernand
Good morning Angelica, we are sorry you did not receive your order. In our exchanges we pointed out to you that the cap entered was wrong attributing to this the cause of the missed shipment. Although the error was not our fault we have equally proposed solutions and made the refund. Good day Alessio
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eli
Rating: 1 out of 5
The clothing labels never arrived. I have written two emails, without receiving a reply.
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Response from Petit-Fernand
Hello, I am very sorry. What is your order number please? Sandra , Petit Fernand Team
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Francesca
Rating: 5 out of 5
Labels arrived on time and beautiful as always !
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Paola C.
Rating: 5 out of 5
This is the third time I have taken the labels, and I have always been fine
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Katja
Rating: 5 out of 5
Everything super, always happy to return
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Melanie
Rating: 5 out of 5
The site is very easy to use, clear and the delivery is fast and efficient. I've never been disappointed and will use this site again.
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Mandy A.
Rating: 5 out of 5
Great idea for labeling things
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Jessica Bisiaux
Rating: 5 out of 5
I love these little labels. This is the 4th year I've ordered them. They're very practical. I use them for all my school stuff (pens, markers, pencil cases...). They hold very well, even on the water bottle after several washes, the label is still in place. I recommend them 100%.
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Response from Petit-Fernand
Many thanks for your trust and loyalty :) A beautiful day
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Violaine Singer
Rating: 5 out of 5
Order as expected! Quality products
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ana C.
Rating: 5 out of 5
Very good quality
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Katrin
Rating: 3 out of 5
Delivery took a while and the color of the stickers did not quite match the expectation. The quality of the stickers is great.
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Response from Petit-Fernand
We are sorry if the color was not satisfactory. If you wish, you can send us a photo so that we can check it.
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catherine D.
Rating: 5 out of 5
Lovely choice of colours and backgrounds, affordable and quick delivery
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Deniz Urulbay
Rating: 3 out of 5
I have been ordering labels for 4 years but in the last order I received, the quality of the thermoadhesive labels dropped significantly. It is much more difficult to stick them with an iron, and in one wash in the washing machine they came off. I do not recommend thermoadhesive labels.
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Response from Petit-Fernand
Good morning, We have just contacted you by email to help you with your order. We look forward to hearing from you so that we can help you as soon as possible. Mathilde , Petit Fernand Team
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Valentina I.
Rating: 5 out of 5
Great product,the glue holds so well, both on objects and clothes. We have been buying these products for years now and are thrilled with them. Let me just tell you that I still have the stickers from last Christmas on my windows!!????
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Simone R.
Rating: 5 out of 5
beautiful thermoadhesive labels super customizable and adhere perfectly without coming off are nice and beautiful and do their job excellently
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Susu
Rating: 5 out of 5
Everything has been great so far. Delivery and hold.
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customer
Rating: 5 out of 5
Superb name labels! Variety of designs available, stick-on and iron-on types, all at a very reasonable price. Also quick delivery. Highly recommended!
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Martina F.
Rating: 5 out of 5
This is not the first time I always order a guarantee!
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Elisa
Rating: 3 out of 5
They come off easily despite the fact that I bought thermoadhesive labels :(
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It's abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
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Magnolia
Rating: 5 out of 5
Really great quality product. Very cute designs and allow for customization. Exactly what i was looking for. Quality to price ratio is good. They stick well even after washing. Delivery was standard but quick enough. Will surely recommend and order again :)
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Katharina S.
Rating: 5 out of 5
Super customer service, great labels and beautiful designs! I can only recommend them!
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Katja
Rating: 5 out of 5
The stickers are very easy to design and the result looks great. Shipping was also very fast. I have already ordered twice and will do so again.
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Mag
Rating: 5 out of 5
Great choice for customizing the labels; easy to order; despite a little delay in delivery, everything was received and conformed to the order! The labels for the objects stick very well. I can't say for sure about the ones for clothes, as I haven't tried them yet!
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Monica M.
Rating: 1 out of 5
I did not receive the package
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Good day ? Alessio
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Maria Fraga Mayo
Rating: 3 out of 5
THE STICKERS DO NOT HOLD UP TO WASHING OR DRYING. SEVERAL STICKERS HAVE COME OFF SINCE I STARTED USING THEM. AND I DO STICK THEM ON THE BRAND/SIZE LABELS AND I DO PUT A LOT OF PRESSURE WHEN I STICK THEM ON.
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Response from Petit-Fernand
Good morning, We have just contacted you by email to help you with your order. We look forward to hearing from you so we can help you as soon as possible. Sandra , Petit Fernand Team
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Núria Madirolas
Rating: 5 out of 5
I am very pleased to have trusted Petit-Fernand. The labels are easy to attach to the clothes. They look great and you can personalize them.
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Response from Petit-Fernand
Thank you very much for your trust :) Sandra - Little Fernand
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Pepe Corral
Rating: 5 out of 5
I really liked the stickers as they appeared on the website and we designed them.
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Response from Petit-Fernand
Good morning Pepe, thank you very much for your message and your confidence. See you soon :) Sandra - Petit Fernand
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Laura
Rating: 5 out of 5
Always beautiful labels, fast shipping. Very satisfied
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IACONO A.
Rating: 5 out of 5
Punctual in shipping, positive experience
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M arnaud desplaces
Rating: 3 out of 5
Does not hold bond on all labels
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Response from Petit-Fernand
We are sorry that the product does not give you complete satisfaction. I have just sent you an email to let you know how to proceed.
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IVANA M.
Rating: 5 out of 5
Accurate and quick order, I would recommend keeping in memory for each account the labels already ordered in the past so that a new order can be placed more quickly. I would add some new designs.
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Federica C.
Rating: 5 out of 5
I have been buying their labels for years. I really like them and they are wash resistant.
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Aurora
Rating: 3 out of 5
It has taken 20 days to arrive in my mailbox.
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Response from Petit-Fernand
We are sorry for the delay of your order. And thank you for your confidence. Sandra , Petit Fernand Team
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Rosa S.L
Rating: 5 out of 5
Very fast shipping, a great stickers. Very very happy, it is the second order.
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Response from Petit-Fernand
Thousands of thanks for sharing your message Rosa
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PAU
Rating: 5 out of 5
I have been buying adhesive labels for clothes for three years already and I am always satisfied with the purchase, I can't do without them. Impeccable service, fast.
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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marie Mélanie
Rating: 1 out of 5
Order carried out on October 21st Payment made on the same day but no order number The telephone numbers listed on the site do not exist and to this day I have received nothing Customer service cannot be reached and I have no information about my order
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Response from Petit-Fernand
Hello Marie Mélanie, we're sorry to read your message. We can be reached by telephone on 05 19 88 01 72 from 9am to 1pm and from 2pm to 5pm. Have a nice day, Sandra, Equipe C-MonEtiquette
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Karin S.
Rating: 5 out of 5
The name badges look good and will be given to the children at Christmas. Only then will I be able to make a concrete assessment. What bothered me, however, is that the order came for 3 names in one booklet. So I have to tear this apart beforehand.
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Maria T.
Rating: 3 out of 5
Deliveries in biblical time, even paying for expedited delivery. Fortunately, customer service is responsive. In one case got a refund of expenses.
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Response from Petit-Fernand
Good morning Maria, we are sorry for this shipping anomaly by the postal service. We remain at your disposal and wish you a good day Alessio
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client
Rating: 5 out of 5
Very fast delivery. Products conform and very pretty Recommend
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Diana L.
Rating: 5 out of 5
Wonderful labels, they never come off!!!! My daughter loves them now I have been buying from you for 3 years!
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
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