The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
You have many options when it comes to the motif and the background. The selection of different fonts and colors is also very good. The delivery was quick and met our expectations. My daughter really liked the little sticker sheet that came as a gift.
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Invité
Rating: 3 out of 5
The self-adhesive labels are very pretty. But unfortunately they come off in the washing machine... a little disappointed...
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Response from Petit-Fernand
Hello Gwendoline, we invite you to contact us by email to help you find a solution together.
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Pauline Ditte
Rating: 1 out of 5
I still haven't received the labels after more than 15 days, I've written and called and no answer. I am very dissatisfied with the service.
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Response from Petit-Fernand
Hello Pauline, we're sorry for our late reply, and we've just contacted you by email to help you as soon as possible. Have a nice day!
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Laila Ouadghiri
Rating: 1 out of 5
I have not received my order!
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Response from Petit-Fernand
Hello Laila, we have just contacted you by email in order to help you as soon as possible. Have a nice day!
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Giada M.
Rating: 5 out of 5
Everything perfect as always. Thank you!
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MICHELA L.
Rating: 5 out of 5
I recommend personalized labels to everyone. They are useful, practical and very pretty.
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Josyu
Rating: 5 out of 5
Perfect and so easy to use
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Giulia P.
Rating: 5 out of 5
I first ordered 5 years ago for my wedding and from there a never again without Especially since my son was born and goes to school Cute labels, endless possibilities reflecting desires that change as he grows Quick in shipping
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Tiziana F.
Rating: 5 out of 5
All perfect
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VIGNE Bénédicte
Rating: 1 out of 5
I ordered labels on this site with PRIORITY DELIVERY, I stipulated everywhere that it was ultra urgent. I received nothing in time I do not recommend, information therefore misleading. The post office will certainly be right.... I had chosen this site precisely because the priority delivery allowed me to be in time. Best regards,
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Response from Petit-Fernand
Hello Bénédicte, we are very sorry for the delay in delivery. We invite you to contact us by email with your order number, in order to help you. Have a nice day!
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FABIANA S.
Rating: 5 out of 5
I always order labels for school since my daughters are little and I get along great. fast delivery and accurate.
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Cristina
Rating: 5 out of 5
Perfect labels and very cute!!!
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Lara R.
Rating: 5 out of 5
Excellent product and excellent service. Nothing to complain about
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Anna
Rating: 5 out of 5
All good!!! Product within expectations
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Chacha
Rating: 5 out of 5
Easy, quick, great designs! Top value for money. Fast delivery ????????????????????
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Cinzia N.
Rating: 5 out of 5
I have purchased labels for clothes and items several times, always a guarantee!
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evguenia terehova
Rating: 5 out of 5
Very good site, very fast and good quality! The kids love it. Thanks
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Natasha C.
Rating: 1 out of 5
The labels are beautiful but have come off after the first wash! I followed all of the instructions carefully and both the iron on and stick on labels have either started to peel or come off and attach to other clothes in the wash! Very disappointed.
Response from Petit-Fernand
Hi Natasha, we are very sorry to hear this! This should not happen and we would appreciate if you can contact our customer service for the solution.
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andrik A.
Rating: 5 out of 5
The labels are beautiful. I had ordered object labels and thermo adhesive ones. Council!!! ??
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Sam H.
Rating: 1 out of 5
Very unhappy, after washing the clothes for the first time they all came off, even after following the care instructions. On contacting customer service, I was told nothing they can do because I ordered in June! The kids have only just gone back to school!!! Very expensive and completely useless. I DO NOT recommend this company
Response from Petit-Fernand
Hi Sam, we are very sorry to hear about your experience! We can not know how the labels were stored during the 3 month or other condition of usage and therefore there is nothing we can do with this order in particular. We hope you can understand and our apologies for the inconvenience again.
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Ladyroma
Rating: 1 out of 5
One month waiting for my order, I will never order again. I have called several times and they don't even answer me, disappointing!
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Response from Petit-Fernand
We are sorry to hear that your order has not arrived yet. We will contact you as soon as possible. Good day
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Valeria C.
Rating: 1 out of 5
They ship without giving tracking number, after 10 days I have not received the goods, which however on their site shows delivered.... I wrote three times to customer service and no one responds. Very bad, they stole 10 euros from me.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. We have responded to your request and will do what is necessary to provide you with a solution. Have a good day ?
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Malika Miladi
Rating: 5 out of 5
Bravo everything is ok !!!!! I recommend!!!
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Agnieszka S.
Rating: 1 out of 5
Scam I ordered this stickers for my kids school uniform never turned up I tried to email them and phone them with no respond I waited over a month now don't waste your money on here
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Response from Petit-Fernand
Good morning, we are sorry for the late reply. We are currently receiving a high number of requests. We will find a solution to your inconvenience as soon as possible. Have a nice day ?
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Alesandra A.
Rating: 3 out of 5
I am buying labels from this company for fourth time this year, but for the first time they got me disappointed because the stick on labels don't stay after the first wash!
Response from Petit-Fernand
Hi Alesandra, we are sorry to hear that you have a problems with your recent order! We can send the replacement or refund if you wish. More details by email.
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Maria Lago
Rating: 1 out of 5
Disappointing. I bought some labels on August 29th and they have not arrived yet. I have emailed them to inquire about my order and have not heard back.
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Response from Petit-Fernand
Hello Maria, we are sorry for the delay in our response. We will contact you as soon as possible to help you.
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Sabrina Baabaa
Rating: 1 out of 5
Manufacture in 48 hours I ordered on September 6 We are September 18 I still have not received my order. Waiting to see if it meets my expectations.
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Response from Petit-Fernand
Hello Sabrina, we're sorry for the delay in delivery of your order. Please contact us by email, so that we can help you as soon as possible. Have a nice day!
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CPM serveis
Rating: 1 out of 5
Very disappointed with the service. We placed an order on August 30, it has not arrived yet, we have not heard anything back. We paid 9.50 shipping costs, we have sent mail to request an explanation and have not heard back yet. Last year the same thing happened to us and they told us that it was a one time thing and that they were sorry but we will definitely not buy anything else here.
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Response from Petit-Fernand
We are sorry for the delay in our response. We will contact you as soon as possible to help you.
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Audrey Castelain
Rating: 1 out of 5
Nothing received for my August 22 order. After a reminder, he sent me another one on September 16 and still nothing. It's scandalous, no follow-up, the post office definitely has its back to me. I don't recommend this site
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Response from Petit-Fernand
Hello Audrey, We have left you a message by phone, in order to help you. We apologize for this delivery anomaly. Have a nice day!
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Sorina V.
Rating: 5 out of 5
I can only recommend it
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Peyran Léa
Rating: 1 out of 5
I never received my order and no one is answering me...
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Response from Petit-Fernand
Hello Lea, We're sorry you didn't receive our reply. As mentioned by email a few days ago, your order has been returned. Have a nice day!
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Francesca
Rating: 1 out of 5
The labels are quite good and nice (purchased before) but the shipping method should be reviewed and the delivery time should be well specified. This is bordering on a scam. You can't advertise "manufacture within 48 hours" (and a tiny asterisk refer back to who knows what information) and then once the order is sliced wash your hands by writing that delivery times are not guaranteed and not up to them. I find the message per sale misleading and deceptive. Eventually for school I will have to buy labels and handwrite the child's name. Very bad. Next time I will buy on other channels that protect the consumer more. Ps. The invoice on the other hand arrives on time ... the labels I am still waiting for them ...
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Response from Petit-Fernand
Good morning, we are sorry for this delay. Please feel free to email us at [email protected] confirming your shipping address and we will find a solution immediately
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Maria Garcia
Rating: 1 out of 5
I have been waiting several days for my order. I send an email and they don't answer. I call by phone and they don't answer... Very little seriousness... They were quick to collect the money.
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Response from Petit-Fernand
Hello Maria, we will contact you as soon as possible to help you.
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Barbara F.
Rating: 5 out of 5
Very nice material and easy to purchase. Perfect service in case of any problems.
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Carina Garcia DAngelo
Rating: 1 out of 5
I have been waiting more than 17 days for my order!!!, I sent mail, call by phone and nothing, no answers anywhere. It seems to me very little serious. To make the collection if they were fast, but for delivery NOTHING!
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Response from Petit-Fernand
Carina, we will contact you as soon as possible. We are sorry for the delay of your order.
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Zuly Garcia
Rating: 5 out of 5
Small quack that was quickly resolved! Very professional!
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Customer
Rating: 5 out of 5
I absolutely love my personalised stick on labels they were perfect for my son starting school this week I wrote his full name and picked the animal which was the name of his class he is in. The labels are of great quality, great value, brilliant design and they truly last after washing the uniform as I have tested this theory. They are easy to use and put on items of clothing including shoes. They come with instructions and mine even had bonus stickers for my children to use and be creative with.
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Rocio Cortes
Rating: 5 out of 5
I've always read bad reviews and I was afraid to order them again because I thought...they'll mess me up this time...but nothing to do...it's the 3rd time I order them, I've been ordering them since 2019, and they're perfect! they take about 15 days, very good quality...I'll order them again!
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Molly Rombaux
Rating: 5 out of 5
Very attentive and finds solutions quickly!
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Clare M.
Rating: 5 out of 5
Lots of choice, brilliant website to navigate, easy ordering and swift delivery
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