Customer reviews of Petit-Fernand

VOID BECAUSE LABEL NOT RECEIVED AFTER 1ST CLAIM I REQUEST REFUND

Ordered last week. They arrived extremely quickly and look great. 2nd time ordering and they still maintain great service and great product. I recommend

Great team and product as requested. Fast delivery Excellent discovery

Products conform to the description very pretty rendering. Delivery in 1 month

The shipping time does not match the stated time. I placed an order on 6/07/2022 on 1/08/2022 I did not receive it and the customer service did not explain. He simply indicated that the delivery time is maximum 10 working days (too bad it has been almost twice as long).

I ordered 3 isothermal bottles for my children and also purchased 3 coloured lids. One of the original black lids didn't work from the offset, it just kept spinning round so it was clearly faulty. The second original black lid broke within 48 hours just from opening and closing the lid. The third original black lid has also started to just spin around and not lock. As I had bought 3 extra coloured lids, I put them on instead. All 3 within a few weeks are not working properly. My 5 and 3 year old cannot use these bottles by themselves because of this problem. The drinking mechanism (twist in the direction of the arrow) is tough for children and the lid doesn't close until the child has closed this mechanism. The bottles themselves are a lovely design but they are now useless to us with broken lids that don't work so i've effectively wasted almost £100. I contacted the company but got no reply. Update: Thank you for replying. I would like new lids otherwise the bottles are useless without lids.

I'm really pleased with the fabric snack bags and the labels to stick on school supplies. Very good quality and very pretty! On the other hand, I'd strongly advise against iron-on labels for clothes ... after several years with a competitor's brand, I wanted to change models (always very pretty) but the labels come off in the first wash (I stuck them on properly). I'm really disappointed with this product!

Products correspond perfectly to the choices made when ordering and received promptly...

I placed an order in early July and today July 30 nothing has arrived! To the emails no response. Is a refund even possible? I would need the labels for kindergarten!

Serious and reliable site! Very fast shipping and top quality for my little ones. I'll be recommending it soon?

Always new suggestions of images and colors. It's a pleasure to create with my 5 and 2 year olds, but also a pleasure for our eyes. We're always delighted to use your products to prepare for homecoming or vacations. A warm welcome to customer service and quick action on complaints in the event of problems. Very professional and friendly team. See you soon, Mme EL Marbouh Alizée

Fast and very kind when I communicated by message. I recommend you a lot!

Excellent! I'm delighted with their products! I started in Germany, and I'm continuing now that I'm back in France! Keep up the good work!

Average rating because I received someone else's order. After calling customer service, I received my order very quickly at no extra charge. I will therefore take the risk of ordering from this site again.

Very good quality and beautiful labels, very good and secure site, very fast delivery I recommend!

I placed an order and now I can't log in to see the status I placed it 9 days ago.

I placed an order more than 10 days ago. I send emails to ask if I will receive it soon as I need it for next week. I receive no response. I call the phone number and it is not available. There is no way to contact anyone. I will not order again and of course I do not recommend it. At least a reply so I know I will get it and it is not a scam.

Ordered twice from them, always excellent!

Again with pleasure ??

Beautiful labels. I had a delivery problem with the post office, the team immediately sent back a batch. A nice commercial gesture.

Very good. Fast and well explained.

Never received the goods, no response to email to customer service either! Will not order there again and will not recommend! Too bad! Paypal buyer protection thank God successful!

As always, I am more than satisfied with my order. I would order here again and again, no matter what.

I placed an order more than 10 days ago and still have not received it. I have sent an email asking what happened but have not received a reply. Bad experience

Labels never arrived , have emailed last week still no response , no communications Very dissatisfied

the labels are superb and effective but the size was not requested enough. i did not see that there were several dimensions otherwise i would have chosen rectangular and not square.too bad.

good product, practical and ideal for school supplies and clothing .

Good quality and fast.

Order placed on June 29, as of today's date of July 25 no package has arrived. I have tried calling by phone but although they indicate service hours no one ever answers, I have sent 4 emails but it has been more than 4 days and no one has answered. VERY BAD IN EVERY WAY

Never received the goods. Ordered on July 14th, paid immediately and I'm still waiting. Annoying!

Great for making it easier to manage the baby in daycare so things don't get lost. The labels in the water bottle and containers hold up to water and dishwasher. The labels in the clothes hold up less but I have to say I tried them two years ago and maybe the hot water affected them. However I keep coming back every year! Always fast and the purchase is super easy.

Delivery problem, they were very reactive. Thank you

Very disappointed because the iron-on labels peel off extremely quickly! I followed the protocol but maybe it's due to my central steam iron which doesn't display the degree of heat... In any case, I end up with labels that don't stick.

It is the first time ,but demome.to very bad esperiencia ,no me allegado nothing I have been waiting for more than a month the labels and nothing I would like that they will arrive to me because charged if they are

Still nothing received, order shipped 14 days ago Working in early childhood, I wouldn't recommend your site to parents.

I am extremely satisfied with your site and that's why I order every year.

Super with fast delivery as usual!

Very satisfied

Very disappointed by this site. I am still waiting for my order placed a month ago. Customer service is non-existent (does not answer email or phone). I can't recommend this site.

Top! As usual