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A
Rating: 5 out of 5
Top!!! Nothing to say ! Happy with my labels !
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 784 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Fast delivery and perfect labels. I'll be ordering again soon.
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R
Rating: 5 out of 5
Another successful order with Cmonetiquette Order on time and compliant Thank you.
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A
Rating: 5 out of 5
Perfect for my son's school stuff. For clothes too! I highly recommend it! And what's more, you can personalize them (choice of color, theme).
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G
Rating: 5 out of 5
Super stickers as I created them so they arrived. Fast delivery and very efficient product support. Highly recommended.
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G
Rating: 5 out of 5
Labels arrived in a very short time...super cute and very functional....
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P
Rating: 3 out of 5
Too bad the special shoe labels don't stick.
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Response from Petit-Fernand
Hello Prescilla, please contact us by email, and send us a photo of the labels in question, so that we can provide you with a solution as quickly as possible.
J
Rating: 5 out of 5
I love these products
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A
Rating: 1 out of 5
I placed the order on August 30,as of today 22/9 nothing has arrived.They do not answer the phone.On Ig and by email they respond with the usual email asking to confirm the shipping address, which I have already done 3 times.Too bad,I had taken other things the past years and I had been great,service to date really bad and not reliable.
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Response from Petit-Fernand
Good morning Alessandra, We apologize for this delivery anomaly by the postal service. I confirm that we have taken steps to find a solution to this unfortunate inconvenience. Looking forward to your feedback Good day Alessio
M
Rating: 5 out of 5
fast, high-quality service
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C
Rating: 5 out of 5
Fast, careful delivery, as requested. I recommend it.
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I
Rating: 5 out of 5
Fast and efficient after-sales service, much appreciated!
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J
Rating: 3 out of 5
Hello, I bought these labels (in packs of 10) (not iron-on) for my daughter's clothes (3 years old). When I received them, I discovered that they don't stick effectively to the fabric, but that they must be stuck to the care labels or to the garment brand labels, to resist washing. I hadn't seen/read this information before ordering. Unfortunately, I've either already cut out most of these care and brand labels, or they're missing because the brand is written directly on the fabric. The labels stuck on the care labels remain after the various washes. Those stuck on the fabric or on the brand labels come off in the wash. However, the labels have a practical format and a very cute design. My daughter chose the ladybug and loves these colorful labels.
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Response from Petit-Fernand
Hello Jennifer, an email has been sent to you to help you. Have a nice day!
L
Rating: 1 out of 5
Order never arrived. They used to be more accurate. I have been waiting 23 days now. School started and I had to find another solution fortunately the other company I placed the order with was efficient and the labels arrived in no time!!! Never again Petit fernand!!!!
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Response from Petit-Fernand
Bungiorno, we are sorry for this delivery anomaly by postal services. We have made arrangements to refund your order. Good day Alessio
F
Rating: 5 out of 5
Perfect, fast delivery and always a choice of colors and logos to suit our taste or that of the children.
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M
Rating: 5 out of 5
Very cute labels, got the unicorn ones. Delivery within a week of ordering
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T
Rating: 5 out of 5
Beautiful and functional labels; also, when faced with a shipping delay due to missing house number, I contacted the service department who was present and cooperative!
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L
Rating: 5 out of 5
We received the personalized labels and love them! There was a delivery problem due to the post office, but thanks to the very helpful Customer Service everything was resolved efficiently with explicit communication. Well done! Thank you so much!
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C
Rating: 5 out of 5
Super, I'm always delighted with these labels... I recommend them, they're very practical and don't wash out - a plus ????
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L
Rating: 5 out of 5
Super fast!
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J
Rating: 5 out of 5
The girls were delighted
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A
Rating: 5 out of 5
I'm always happy with the quality, choice and delivery. I've only bought my labels from this site for several years now!
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C
Rating: 5 out of 5
Very nice labels.delivery a little late but that's the postal times..
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A
Rating: 1 out of 5
I ordered a month ago and still haven't received anything
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Response from Petit-Fernand
Good morning Angela, we are sorry for this delivery anomaly. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
K
Rating: 5 out of 5
very good labels, they seem to be very durable, but we'll have to wait and see...
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L
Rating: 5 out of 5
Great products remain intact over time, delivery in the shortest possible time and detailed Highly recommended
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M
Rating: 1 out of 5
Missing articles. Sent a reply message that said it would be sent in 3 days, but nothing.
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Response from Petit-Fernand
Hello Manon, we apologize for this oversight on our part. We have contacted you by email in order to help you.
V
Rating: 1 out of 5
Unfortunately, the order placed never arrived for me!!! Customer service contacted me nicely but not very constructive because then in the end I didn't get it resolved. I am so sorry,it is probably the fault of the postal service.
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Response from Petit-Fernand
Good morning Valentina, we were waiting for confirmation of your address before offering you a solution. We have now, sent you an email to resolve this inconvenience with ppostal services. Good day Alessio
I
Rating: 5 out of 5
I love ????
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R
Rating: 1 out of 5
This order has not been delivered and I still have no concrete follow-up.
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Response from Petit-Fernand
Hello Rabya, we will contact you by phone to help you as soon as possible. Have a nice day!
R
Rating: 1 out of 5
I have orders (3) that have not been delivered to date and I have no concrete follow-up. N°1002318334 "23.08.22" N°1002326806 "24.08.22" N°1002407533 "29.08.22" I would otherwise have given 5 stars.
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Response from Petit-Fernand
Hello Rabya, we will contact you by phone to help you as soon as possible. Have a nice day!
C
Rating: 1 out of 5
I received the personalized water bottle with the name ruined. I contacted customer service to arrange a return and reorder but never received a response.
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Response from Petit-Fernand
Good morning Caterina, we are sorry to hear that your ordie did not meet your expectations. Please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Good day Alessio
A
Rating: 1 out of 5
This is the second time I've ordered. The first time, very good. This time I'm sorry. It is now 22/09/22 and I am still waiting for my labels ordered on 29/08/22. Despite emails I still haven't received anything.
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Response from Petit-Fernand
Amandine, we're very sorry for our late reply. We have taken into account your private email, and we have just replied. Have a nice day!
A
Rating: 1 out of 5
First of all, I ordered a kindergarten pack for the first time. I spent 3 hours gluing the iron-on labels to all my daughter's clothes, using the iron and respecting the pause time. I then recommended more iron-on labels because I didn't have enough. What a mistake! I should have waited to see the result in the first wash! Everything comes off, it doesn't hold at all!!!! I wasted time and money, I'm really disappointed!
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Response from Petit-Fernand
Hello Angélique, Please send us a private email with your order number and a photo of the labels in question. We'll get back to you with a solution in the next few days. Have a nice day!
Y
Rating: 5 out of 5
I've always been happy, never a worry
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I
Rating: 1 out of 5
Very disappointed. I placed an order on September 1 and so far no delivery.
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Response from Petit-Fernand
We invite you to send us a private email with your order number. We will provide you with a solution in the next few days. Have a nice day!
F
Rating: 5 out of 5
Fun colorful and most importantly personalized. Easy to apply! Great gift idea :)
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B
Rating: 5 out of 5
Nice choice of labels, pleasant colors. Fast order and delivery. My kids love them. Tested: iron-on and self-adhesive. Great, I love them!
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A
Rating: 1 out of 5
My order has not arrived! Still waiting
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Response from Petit-Fernand
Good morning, we are sorry for this delay by the postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Alessio
L
Rating: 1 out of 5
I have bought several times through this site and have always been fine, unfortunately my last order is missing the water bottle that I paid for. I have written to customer service but have not received a response. Reluctantly I will no longer be buying from Petit-Fernand Laura
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Response from Petit-Fernand
Good morning Laura, We are sorry for the late response, we are receiving an exceptional number of requests at this time. We remain available and wish you a good day Alessio