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P
Rating: 5 out of 5
I need labels for my son's clothes. I tried it and was not disappointed.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 790 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3 and 5 stars
Reset filtersL
Rating: 1 out of 5
Hello, I never received my order. After August 29, 2022 it is now September 21 and I have never received anything. Customer service has never helped me! This site is pathetic and there is no way to contact someone directly, their phone line is closed at the moment. I don't recommend them at all, I'm very dissatisfied and I'm asking for my money back, I still haven't received anything either!
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Response from Petit-Fernand
Thank you for your availability by phone. Sorry again for the delay in the order. Bonne journée
H
Rating: 5 out of 5
Very good product that I've been using since my son started kindergarten. He's 6 now and I'm still using it. Very practical and the labels are strong and hold up through machine washing. I highly recommend it.
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I
Rating: 3 out of 5
Labels can be removed with the first wash.
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Response from Petit-Fernand
Hi Christelle, we're sorry that the garment labels are coming off. We've sent you an email about this. Have a nice day!
L
Rating: 5 out of 5
Good quality labels. I use them for bottles and teats. They don't come off despite repeated washing. Beautiful design. I would recommend them without hesitation.
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C
Rating: 5 out of 5
I always order from this site. Never disappointed, always top of the line. I recommend ?? %
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I
Rating: 1 out of 5
10 days to receive labels 3 messages sent 0 replies from you!
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Response from Petit-Fernand
Hello Sienna, we apologize for the delay in our response. We have just contacted you by email and telephone to help you as best we can. Have a nice day!
C
Rating: 5 out of 5
Fast shipping, good quality labels
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M
Rating: 5 out of 5
Quality labels. Top quality! Quick and easy communication.
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C
Rating: 5 out of 5
Received very quickly, the labels are beautiful
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R
Rating: 1 out of 5
Useless! Ordered labels before start of term and they never arrived. Followed up via their website and no response! I'll be taking this up with my credit card company. Horrible service, no customer help. Avoid!
Response from Petit-Fernand
We are very sorry to hear that you did not receive your order. We can not answer the same day due to many inquiries. If you wish, we can resend you the order again or refund.
L
Rating: 5 out of 5
Super site the labels are practical nothing to say thank you
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C
Rating: 1 out of 5
Problems with my labels and exchanges with customer services that were not at all constructive and lacked confidence!
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Response from Petit-Fernand
Hello Claire, an email has been sent to you concerning our exchanges on your order. Have a nice day!
L
Rating: 5 out of 5
Fast and careful delivery Thank you
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G
Rating: 5 out of 5
Simple customization Wide selection Affordable prices Fast delivery
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A
Rating: 5 out of 5
Fast shipping
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R
Rating: 5 out of 5
I ordered labels for my child's first day of school: labels for textiles and shoes. The shipment was fast and clean. They are all attached to a booklet. I recommend this brand!
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J
Rating: 1 out of 5
I ordered labels for my daughters school uniform on 3rd of September. It is mow 20th September and I've not yet received the labels nor a reply to my email query about what is going on with my order. Ridiculous!
Response from Petit-Fernand
Hi Jamilah, we are sorry for delivery problems! We can not influence the Royal Mail, however we can send you the replacement or refund. Can you please let us know which options suits best?
D
Rating: 5 out of 5
Ordered labels for my daughter birthday delivery time and great products
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G
Rating: 1 out of 5
I never received the order. I contacted the company and they replied that it is entrusted to the post office to ship it. Nothing has come to me and I don't know who to turn to
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Response from Petit-Fernand
Good morning Gaia, we are sorry for this delivery anomaly by postal services. We have proceeded to send you an email to find a solution. Have a good day
T
Rating: 5 out of 5
Great product is very cute. Fast delivery.
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C
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello Christelle, we have contacted you by email to find a solution together. Have a nice day!
I
Rating: 3 out of 5
I ordered two kits, and I'm a little disappointed with one. I don't understand it, but I've followed everything to the letter and the labels have already gone into the washing machine on three garments. Lovely evening
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Response from Petit-Fernand
Hello Eva, we have contacted you by email to find a solution together. Have a nice day!
S
Rating: 1 out of 5
I still haven't received my parcel after sending you several emails and still no reply from you.
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Response from Petit-Fernand
Dear Soraya, many thanks for your availability on the phone. Have a nice day!
J
Rating: 5 out of 5
Very easy to use. I use the shoes every day and the labels don't get damaged after a month.
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M
Rating: 5 out of 5
Fast delivery, quality and original labels! I've been using them since nursery school and my son is now at school. These labels are a real nugget :)
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R
Rating: 5 out of 5
Fast shipping and great products.
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M
Rating: 5 out of 5
Creating the thermoadhesive labels from the site was a breeze, in less than a week they arrived at home. Applying them is super easy, they resist washing machine, bleach and dryer. The stickers inside the package were super appreciated, they are those little touches that make you immediately think of another order!
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M
Rating: 5 out of 5
Clear and everything worked great.
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A
Rating: 5 out of 5
I find these labels super practical. I've been ordering them for my daughter since nursery school. She chooses the color and design and recognizes her belongings without having to know how to read.
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S
Rating: 5 out of 5
Good quality label, very pretty. I've been taking it for two years and I've never been disappointed.
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A
Rating: 5 out of 5
I bought stickers for my grandchildren to iron out and also to stick on, both are very good?
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J
Rating: 5 out of 5
Super fast and the stickers are great.
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C
Rating: 5 out of 5
Durable, practical product
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M
Rating: 5 out of 5
Everything went very smoothly and I received the order very quickly. The product corresponds to my expectations
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I
Rating: 5 out of 5
Quick and easy ordering and great results!
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V
Rating: 5 out of 5
Very fast and careful delivery, the labels are top notch, same as the website. I recommend
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M
Rating: 1 out of 5
Null!!!! I do not recommend at all!!! Bad order received, soap that does not respond despite several emails, calls! Paid and do not have the right order is what awaits you! A shame!
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Response from Petit-Fernand
Hello Marion we have contacted you by email to find a solution together. We apologize for this delivery anomaly and our delay in responding. Have a nice day
V
Rating: 1 out of 5
It is outrageous that they do not respond to the emails we send them to find out what is happening with the orders placed. I am very disappointed. On August 30 I placed the order paying shipping costs 9.50 and they have not even deigned to answer where it is or what happened, shameful.
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Response from Petit-Fernand
Hello Vanessa, we are sorry for the delay in our response, we will contact you as soon as possible to provide you with the necessary assistance.
R
Rating: 5 out of 5
As every year we rely on your brand for school labels. They are very nice durable and my little girl Gaia loves them. Thank you very much Regards Civitaliani Rosi mother of Gaia
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