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E
Rating: 5 out of 5
Always delighted with our orders, and the kids too! Fast, high-quality shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 790 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Thermoadhesive labels x clothes beautiful and nice are easy to apply
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G
Rating: 5 out of 5
EXCELLENT MATERIAL AND TIMELY DELIVERY
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J
Rating: 5 out of 5
As always, everything was great!!!
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M
Rating: 1 out of 5
Delivery late, even though I had paid for express delivery. Customer service not reachable by phone. I sent an email to customer service and still no answer.
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Response from Petit-Fernand
Dear Monica, many thanks for your availability on the phone. Have a nice day!
M
Rating: 5 out of 5
Top quality and fast shipping
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E
Rating: 3 out of 5
Prices have gone up and the format has changed, too bad.
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Response from Petit-Fernand
Hello Elodie, thank you for your message. We invite you to contact us by email, in order to better understand which products we are talking about. Have a nice day!
Z
Rating: 5 out of 5
I'm very satisfied, especially for my first experience. I was delivered quickly and the product was just what I expected.
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L
Rating: 5 out of 5
Magnificent product that stands up to third orders and I'm still as satisfied as ever.
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S
Rating: 5 out of 5
I've been ordering for 4 years, I'm very satisfied. The quality is ??
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E
Rating: 5 out of 5
I love this site, I've been ordering for years for my son and daughter. The labels are strong and the shipping is fast. I recommend 100%!
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A
Rating: 5 out of 5
You have many options when it comes to the motif and the background. The selection of different fonts and colors is also very good. The delivery was quick and met our expectations. My daughter really liked the little sticker sheet that came as a gift.
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I
Rating: 3 out of 5
The self-adhesive labels are very pretty. But unfortunately they come off in the washing machine... a little disappointed...
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Response from Petit-Fernand
Hello Gwendoline, we invite you to contact us by email to help you find a solution together.
P
Rating: 1 out of 5
I still haven't received the labels after more than 15 days, I've written and called and no answer. I am very dissatisfied with the service.
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Response from Petit-Fernand
Hello Pauline, we're sorry for our late reply, and we've just contacted you by email to help you as soon as possible. Have a nice day!
L
Rating: 1 out of 5
I have not received my order!
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Response from Petit-Fernand
Hello Laila, we have just contacted you by email in order to help you as soon as possible. Have a nice day!
G
Rating: 5 out of 5
Everything perfect as always. Thank you!
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M
Rating: 5 out of 5
I recommend personalized labels to everyone. They are useful, practical and very pretty.
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J
Rating: 5 out of 5
Perfect and so easy to use
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G
Rating: 5 out of 5
I first ordered 5 years ago for my wedding and from there a never again without Especially since my son was born and goes to school Cute labels, endless possibilities reflecting desires that change as he grows Quick in shipping
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T
Rating: 5 out of 5
All perfect
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V
Rating: 1 out of 5
I ordered labels on this site with PRIORITY DELIVERY, I stipulated everywhere that it was ultra urgent. I received nothing in time I do not recommend, information therefore misleading. The post office will certainly be right.... I had chosen this site precisely because the priority delivery allowed me to be in time. Best regards,
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Response from Petit-Fernand
Hello Bénédicte, we are very sorry for the delay in delivery. We invite you to contact us by email with your order number, in order to help you. Have a nice day!
F
Rating: 5 out of 5
I always order labels for school since my daughters are little and I get along great. fast delivery and accurate.
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C
Rating: 5 out of 5
Perfect labels and very cute!!!
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L
Rating: 5 out of 5
Excellent product and excellent service. Nothing to complain about
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A
Rating: 5 out of 5
All good!!! Product within expectations
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C
Rating: 5 out of 5
Easy, quick, great designs! Top value for money. Fast delivery ????????????????????
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C
Rating: 5 out of 5
I have purchased labels for clothes and items several times, always a guarantee!
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E
Rating: 5 out of 5
Very good site, very fast and good quality! The kids love it. Thanks
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N
Rating: 1 out of 5
The labels are beautiful but have come off after the first wash! I followed all of the instructions carefully and both the iron on and stick on labels have either started to peel or come off and attach to other clothes in the wash! Very disappointed.
Response from Petit-Fernand
Hi Natasha, we are very sorry to hear this! This should not happen and we would appreciate if you can contact our customer service for the solution.
A
Rating: 5 out of 5
The labels are beautiful. I had ordered object labels and thermo adhesive ones. Council!!! ??
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S
Rating: 1 out of 5
Very unhappy, after washing the clothes for the first time they all came off, even after following the care instructions. On contacting customer service, I was told nothing they can do because I ordered in June! The kids have only just gone back to school!!! Very expensive and completely useless. I DO NOT recommend this company
Response from Petit-Fernand
Hi Sam, we are very sorry to hear about your experience! We can not know how the labels were stored during the 3 month or other condition of usage and therefore there is nothing we can do with this order in particular. We hope you can understand and our apologies for the inconvenience again.
L
Rating: 1 out of 5
One month waiting for my order, I will never order again. I have called several times and they don't even answer me, disappointing!
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Response from Petit-Fernand
We are sorry to hear that your order has not arrived yet. We will contact you as soon as possible. Good day
V
Rating: 1 out of 5
They ship without giving tracking number, after 10 days I have not received the goods, which however on their site shows delivered.... I wrote three times to customer service and no one responds. Very bad, they stole 10 euros from me.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. We have responded to your request and will do what is necessary to provide you with a solution. Have a good day ?
M
Rating: 5 out of 5
Bravo everything is ok !!!!! I recommend!!!
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A
Rating: 1 out of 5
Scam I ordered this stickers for my kids school uniform never turned up I tried to email them and phone them with no respond I waited over a month now don't waste your money on here
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Response from Petit-Fernand
Good morning, we are sorry for the late reply. We are currently receiving a high number of requests. We will find a solution to your inconvenience as soon as possible. Have a nice day ?
A
Rating: 3 out of 5
I am buying labels from this company for fourth time this year, but for the first time they got me disappointed because the stick on labels don't stay after the first wash!
Response from Petit-Fernand
Hi Alesandra, we are sorry to hear that you have a problems with your recent order! We can send the replacement or refund if you wish. More details by email.
M
Rating: 1 out of 5
Disappointing. I bought some labels on August 29th and they have not arrived yet. I have emailed them to inquire about my order and have not heard back.
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Response from Petit-Fernand
Hello Maria, we are sorry for the delay in our response. We will contact you as soon as possible to help you.
S
Rating: 1 out of 5
Manufacture in 48 hours I ordered on September 6 We are September 18 I still have not received my order. Waiting to see if it meets my expectations.
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Response from Petit-Fernand
Hello Sabrina, we're sorry for the delay in delivery of your order. Please contact us by email, so that we can help you as soon as possible. Have a nice day!
C
Rating: 1 out of 5
Very disappointed with the service. We placed an order on August 30, it has not arrived yet, we have not heard anything back. We paid 9.50 shipping costs, we have sent mail to request an explanation and have not heard back yet. Last year the same thing happened to us and they told us that it was a one time thing and that they were sorry but we will definitely not buy anything else here.
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Response from Petit-Fernand
We are sorry for the delay in our response. We will contact you as soon as possible to help you.
A
Rating: 1 out of 5
Nothing received for my August 22 order. After a reminder, he sent me another one on September 16 and still nothing. It's scandalous, no follow-up, the post office definitely has its back to me. I don't recommend this site
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Response from Petit-Fernand
Hello Audrey, We have left you a message by phone, in order to help you. We apologize for this delivery anomaly. Have a nice day!