Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 57 368 published reviews
5 48,5k 85% 4 3 518 6% 3 1 524 3% 2 1 050 2% 1 2 762 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 3 and 5 stars

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O
Olena M.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very good
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Katrin P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Quality very satisfied
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Response from Petit-Fernand
Good day, Katrin,
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
F
Fabienne E.
Rating: 3 out of 5
following a purchase from 03/08/2025
I placed an order for which part is not compliant. I ordered a stamp to be engraved with lowercase for the first name and uppercase for the last name. I received everything written in uppercase. Customer service is unable to change the font, so I had to resign myself to accept the order as it is. I am obviously disappointed knowing that the stamp costs €30.
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Response from Petit-Fernand
Hello Fabienne,

Thank you for taking the time to share your feedback. We are sorry to hear that your order does not meet your expectations, particularly regarding the font you chose.
Your feedback is valuable, and we will look into this situation to improve our service.

Have a nice day,
Camille C-MonEtiquette
E
Emma W.
Rating: 5 out of 5
following a purchase from 28/07/2025
Great service
N
Nadege L.
Rating: 5 out of 5
following a purchase from 05/08/2025
I order every year, never disappointed, receipt of my orders is quick.
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Fatima K.
Rating: 5 out of 5
following a purchase from 05/08/2025
-
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Léontine I.
Rating: 5 out of 5
following a purchase from 03/08/2025
I am satisfied with the quality of the labels
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Sandra L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Satisfied
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Mónica P.
Rating: 5 out of 5
following a purchase from 28/07/2025
I love their products and their service is wonderful.
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Sinead C.
Rating: 5 out of 5
following a purchase from 28/07/2025
I’ve this brand
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Ina S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Everything was okay.
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Response from Petit-Fernand
Good day, Ina,
I am very pleased with your satisfaction. Thank you very much for taking the time to leave a review.
Have a nice day,
Customer Service EsIstMeins
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Ismahane V.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect, the best labels I have been able to test
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Amandine C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Always just as good, and satisfied with my purchases
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Verónica F.
Rating: 5 out of 5
following a purchase from 28/07/2025
They should change the designs of the drawings, they are always the same.
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Nicola A.
Rating: 5 out of 5
following a purchase from 28/07/2025
A friend recommended petit-fernand before my kids started primary school. The labels are amazing, sturdy and long lasting. The labels even stick really well to insulated cups. Highly recommend
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Justine T.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very satisfied with my purchases! I recommend ++++
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Minasi G.
Rating: 5 out of 5
following a purchase from 22/07/2025
Great product, easy to create, order and fast delivery. Very satisfied
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Elodie L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very satisfied, I use these label stickers for the 3rd year and now it's for my last one, it's great! They hold very well and there are many choices at an affordable price! I highly recommend!
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Monique P.
Rating: 5 out of 5
following a purchase from 07/08/2025
My little girl is delighted to have received her labels.
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Anaïs K.
Rating: 5 out of 5
following a purchase from 07/08/2025
Every year I order labels for my children. They really last well for 1 year and some for 2 years!
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Aurelie L.
Rating: 3 out of 5
following a purchase from 07/08/2025
Water bottle ordered less than two months ago and the printing came off. I had bought it for my son's return to school, I had to buy another one elsewhere because several letters came off even though he only used it 3 times. However, the clothing labels are good.
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Response from Petit-Fernand
Hello Aurélie,

Thank you for taking the time to share your experience with us. We are sorry to hear that the personalization of your water bottle did not hold up, despite limited use. Your feedback is valuable and helps us improve our products. We are glad that the clothing labels met your satisfaction.

We hope that the solution provided by our customer service is satisfactory for you.

Have a nice day,
Camille C-MonEtiquette
F
Florence R.
Rating: 5 out of 5
following a purchase from 07/08/2025
Glues very well and fast shipping
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Jessica S.
Rating: 5 out of 5
following a purchase from 28/07/2025
I am very satisfied with the labels.
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Response from Petit-Fernand
Good day, Jessica,
we are very pleased that everything went smoothly and that you are satisfied.
Have a nice day,
Customer Service EsIstMeins
N
Nadège L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very happy
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Carole F.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very nice labels that come back to the children
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Virginie R.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect!
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Lucinda T.
Rating: 5 out of 5
following a purchase from 07/08/2025
Great. I plan to order from you every year
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Barbara M.
Rating: 5 out of 5
following a purchase from 07/08/2025
It's been a few years now that I've been ordering labels for my children and I am still just as satisfied. I recommend it 100%
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Tavani A.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect
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Léna B.
Rating: 5 out of 5
following a purchase from 26/07/2025
Fast and of quality
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Amandine W.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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Marion A.
Rating: 5 out of 5
following a purchase from 07/08/2025
Always delighted with my orders
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Faouratie B.
Rating: 5 out of 5
following a purchase from 06/08/2025
Fast delivery my son is delighted
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Brandolini G.
Rating: 5 out of 5
following a purchase from 28/07/2025
Everything perfect!
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Adeja J.
Rating: 5 out of 5
following a purchase from 28/07/2025
Amazing quality fast delivery & really amazingly priced will all ways recommend & keep ordering. Thank you
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Ahlame M.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect until next year
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Priscillia C.
Rating: 3 out of 5
following a purchase from 02/08/2025
Some labels in my "kindergarten" pack are pixelated ... It does not hinder usage but the result is not clear
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Response from Petit-Fernand
Hello Priscillia,

Thank you for your feedback regarding the labels in your "kindergarten" pack. We are sorry to hear that they have a pixelated appearance. Your comment is valuable and we will examine it closely to improve the quality of our products.

We invite you to contact us so that we can assist you.

Have a nice day,
Camille C-MonEtiquette
J
Jade S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Brilliant, well stuck, easy to order and use
D
Diacon D.
Rating: 1 out of 5
following a purchase from 28/07/2025
I bought a water bottle for my daughter, it lasted 2 weeks before the lid broke, they need to improve the type of plastic they use. It's not a coincidence, because we bought 4 in the same period, 3 broke in the same way, 1 remained intact, but I don't know for how long at this point...
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Response from Petit-Fernand
Good morning Diana,

Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.

Best regards,
Giulia Petit-Fernand
M
Marine C.
Rating: 3 out of 5
following a purchase from 07/08/2025
The labels do not stick properly
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Response from Petit-Fernand
Hello Marine,

Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations in terms of adhesion. Your opinion is valuable and will help us improve the quality of our products.

We have just contacted you to propose a suitable solution.

Have a nice day,
Camille C-MonEtiquette
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