Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 216 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Ivana G.
Rating: 5 out of 5
Everything was super good!
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Simone M.
Rating: 1 out of 5
We ordered a lunch box for our niece for her first day at school, it was defective within a very short time and after contacting customer service, they said that they can no longer do anything for an order that is older than three months, neither a repair nor a new delivery or a refund. Cheeky, especially with children's products !!!! Absolutely no recommendation to buy!!!!!
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Response from Petit-Fernand
Hello, Thank you for your review. As we stated in our email and as you can read in our terms and conditions, we cannot take any action on orders older than three months, especially if the item has been broken through use. We would also like to point out that we do not accept the threats regarding your comments about taking legal action over this incident, as it is a problem of use and not of quality or manufacture. Have a nice day, customer service, EsIstMeins
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Ms F.
Rating: 1 out of 5
Latest book of stickers we received hardly attached itself to anything. It was fine in previous purchase so I wonder what happened
Response from Petit-Fernand
Hello Fiona, Thank you for reaching out to us! Our customer service team will contact you shortly to assist you. Best regards, Chiara Petit-Fernand ??
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Patty
Rating: 5 out of 5
Happy with the product
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Amanda B.
Rating: 5 out of 5
Top quality name labels sticks really well and stays put.
Response from Petit-Fernand
Hi Amanda, We're so glad you enjoyed your purchase! Your satisfaction means the world to us! ?? Cheers, Chiara, Petit-Fernand
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rahma
Rating: 5 out of 5
I love these little labels that we stick on our clothes to identify them. They're personalized and discreet
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Hannah S.
Rating: 5 out of 5
We have been reordering for several years and are 100% satisfied. We use the adhesive labels for clothing.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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YCV
Rating: 1 out of 5
I have not received the stickers that I ordered in time to prepare the bags of goodies for my children's birthday. This is the second time this has happened to me.
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Response from Petit-Fernand
Good morning, We are sorry to read your message. After our email conversation, I confirm the refund of your labels. We remain available for whatever you need. Good day, Camille Petit-Fernand
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Chrystel
Rating: 5 out of 5
Great labels and fast delivery. Le top
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Andreea
Rating: 5 out of 5
Excellent quality as always.
Response from Petit-Fernand
Hi Andreea! We are thrilled that you had a great experience! Thanks for sharing! ?? Warm regards, Chiara, Petit-Fernand
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Emiliya T.
Rating: 5 out of 5
Very good quality! Very nice colors. Comfortable and practical. Easy to clean.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
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Jessica
Rating: 5 out of 5
Perfect, as usual!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 3 out of 5
I don't like having to pick it up at the shipping point (store) when it's an envelope that fits in my mailbox at home. It's a lot of work for me to go to another town for an envelope.
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Response from Petit-Fernand
Hello, We have changed our shipping methods to make delivery faster than before. We are sorry to read that in your case it is more complicated this way. We try to find the best solution for you. That's why your comments are very important to us ! Good day, Camille Petit-Fernand
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Ana F.
Rating: 5 out of 5
Very good product, fast shipping. Very good quality. I always buy my labels from this site.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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MERCIER V.
Rating: 5 out of 5
Gorgeous labels and customer service that responds with kindness, speed and seriousness! Highly recommended!
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Response from Petit-Fernand
Good morning Véronique, We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
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Mrs G.
Rating: 5 out of 5
Absolutely love the stickers and iron on labels.I buy them every year for my granddaughters school clothes and pencils. There are lots of picture designs and colours for her to choose from. I know I could probably get them cheaper but the quality and assurance knowing they work well means I'll always re purchase from Petit-Fernand.
Response from Petit-Fernand
Hi Lorna! Thank you for the lovely feedback! We're here to keep impressing you! ?? Regards, Chiara, Petit-Fernand
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Fabiénne
Rating: 5 out of 5
Perfect! Fast delivery and top packaging organization
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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GiulianiSara
Rating: 5 out of 5
I had problems with delivery, the package had not arrived I contacted support and they were so prompt to reprint and resend the labels right away
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Response from Petit-Fernand
Good morning Sara!!! It means a lot to us to know that you are happy with our service! ?? Best wishes, Chiara, Petit-Fernand
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Christine N.
Rating: 5 out of 5
I had not received my order. I contacted the lady who directly answered my questions and made the necessary arrangements. I had the choice of either being reimbursed or reordering at their expense. Quality work, thank you. I'll be back.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Alisa Ü.
Rating: 5 out of 5
I am super satisfied ?
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
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Elodie G.
Rating: 5 out of 5
I'm always happy with my orders!
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Agathe
Rating: 5 out of 5
Highly effective
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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laetitia
Rating: 5 out of 5
Labels as requested, fast delivery. Well done. We'll have to see how well they stick to the clothes.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Titi
Rating: 5 out of 5
Products received quickly and are of good quality
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
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Carole
Rating: 5 out of 5
I placed 2 orders for labels and was not disappointed. They were faithful to the design and perfectly adapted to my daughter's clothes. What's more, they didn't move and stuck well.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Amélie L.
Rating: 5 out of 5
Very responsive after-sales service! Great site, I highly recommend it.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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edwige
Rating: 5 out of 5
The labels are great, lots of choice, good quality. Very practical, I recommend.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Clerico C.
Rating: 5 out of 5
Punctuality and most importantly perfect label that holds up to washing
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Response from Petit-Fernand
Buongirno Anna Maria, We appreciate your positive message! We look forward to serving you again! ?? Thank you, Chiara, Petit-Fernand
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Roberta
Rating: 5 out of 5
The package was lost, the company took care to resend it at no extra cost and it arrived fast and perfect. The labels are really simple and beautiful, although they occasionally come off in the wash but I chose for speed and convenience the ones not to be ironed on clothes so even if they do come off the cost is so low that it is worth putting it back on and without any effort. Great!
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Response from Petit-Fernand
Good morning Roberta! Your support inspires us every day! We thank you for your kind words! ?? Cordially, Chiara, Petit-Fernand
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Laetitia P.
Rating: 5 out of 5
Very good product and fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Clo R.
Rating: 3 out of 5
Positive points: second experience with this site, this time for the new bags! They can be personalized and are of very good quality on delivery. Big downside: I wanted to have them quickly before leaving on vacation, so I took express delivery (max 48h). On the website, the order was prepared in 24 hours, even though it took longer... + delivery time not respected... What's the point of taking this option at 9 to receive them 5 days later like a standard delivery? Too bad about that. Otherwise, I'm completely satisfied with my purchase.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. It is very rare for our lead times to be so long. However, we will notify our teams and reimburse you for the shipping costs. Have a nice day, Elise, C-MonEtiquette
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Julie D.
Rating: 5 out of 5
Impeccable work, in line with my expectations
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Response from Petit-Fernand
Hello, thank you for your loyalty? We hope to see you again for future orders Beautiful day, Camille C-MonEtiquette
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Chloé P.
Rating: 5 out of 5
Very fast delivery and items as described.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Micheline L.
Rating: 5 out of 5
The site is easy to use, with a really great selection and prices, not to mention top-notch speed !!!!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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CHRISTIANE H.
Rating: 5 out of 5
Package received on time. Ready to be packed. Thank you very much.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
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Claire D.
Rating: 5 out of 5
Received quickly and as expected :)
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Geneviève B.
Rating: 5 out of 5
Products as described, everything perfect, including delivery Thank you.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Julie
Rating: 1 out of 5
Package not received
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Response from Petit-Fernand
Hello, We are very sorry about this delivery incident. As per our email exchanges, we have reshipped your order. We look forward to hearing from you :) Have a nice day, Camille C-MonEtiquette
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Rita L.
Rating: 5 out of 5
Fast delivery and easy-to-apply labels
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Response from Petit-Fernand
Hello, Thank you for choosing us? It's a pleasure to read your message Beautiful day, Camille C-MonEtiquette
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Nathalie B.
Rating: 5 out of 5
The labels are always beautiful and of impeccable quality! I'm never disappointed with my orders
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette