English 
K
Rating: 5 out of 5
ALL THE MATERIAL ARRIVED CORRECTLY, VERY NICE AND OF GOOD QUALITY.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 246 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersB
Rating: 5 out of 5
Great. I had to send it a second time xk seur sent it back and great tdo thanks
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D
Rating: 5 out of 5
Very satisfied! Gorgeous and durable labels
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V
Rating: 5 out of 5
All fantastic!
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M
Rating: 5 out of 5
Nice labels, I'll buy some more.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
V
Rating: 5 out of 5
Hassle free service without any follow up
J
Rating: 5 out of 5
speed
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
M
Rating: 3 out of 5
Very nice items but very slow and untraceable shipping
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Response from Petit-Fernand
Good morning Elizabeth, Thank you for your feedback and we apologize for the inconvenience you experienced with shipping. We are glad that you enjoyed our items, but we understand how important it is to have an efficient delivery service. Please be advised that for future times you can opt for tracked shipping, available on our site, which will allow you to track your order. We will do what we can to improve our delivery service and hope to serve you better in the future. Thank you again for your feedback. Clare, Petit-Ferand ?
S
Rating: 5 out of 5
I am delighted, I have already ordered several times and I love the labels. There are to put them on all kinds of things (on clothes, shoes, school things, etc ...) 100% customizable both the color, font, you can put drawings. They come super well presented with extra stickers for the kids. The customer service is spectacular, they immediately attended me and solved my doubts. I will order again without a doubt! 🥰
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R
Rating: 1 out of 5
Very bad experience. I placed two orders for the same labels and neither was delivered. Highly not recommended!
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Response from Petit-Fernand
Good morning Valentina, Thank you for sharing your experience. We are sorry to learn that you encountered problems with your orders and we did not find a message from you with a complaint. If we had received your referral, we certainly would have tried to help you sooner. We care about resolving this situation and will make sure to contact you as soon as possible to find out what happened with your orders. We assure you that we will do everything we can to make it right and improve your experience with us. Clare, Petit-Ferand ?
M
Rating: 5 out of 5
Easy to order, easy to use and plenty of choice to personalise. My child loves them too
J
Rating: 5 out of 5
amazing, my kids love it. Save our uniform from been lost ??????????
E
Rating: 5 out of 5
The product is of good quality and the shipping is fast. I have already bought several times and I am very happy.
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P
Rating: 5 out of 5
The labels arrived on time, they are very well made and easy to put on and as a plus, they come in a nice presentation. All excellent.
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F
Rating: 5 out of 5
i have been ordering since both my children were in primary school,now my eldest is in university and my youngest is in process to do his GCSE's next year,these stick on labels have been one of my best discoveries for a better way of life,so convenient,good on the pocket,and very eye catching,i love them,and very sure anyone else discovering them will also become a fan!!!
C
Rating: 5 out of 5
I've ordered from Petit-Fernand before as I love their stickers for my son's school uniform, they really do stay on even after multiple washes and you can personalise them with cute little icons.
L
Rating: 1 out of 5
I have still not received my order - only problem is I made this order from instagram and therefore do not have contact to trace back
Response from Petit-Fernand
Hello, We're sorry you didn't receive your order. We have just contacted you to suggest a solution. Have a nice day, Elise, Petit-Fernand
S
Rating: 5 out of 5
I buy every year now, always fast, on time and accurate
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S
Rating: 5 out of 5
Excellent product and very high company professionalism. My order showed as delivered but had not reached its destination. The company reproduced and sent it, in a very short time, at 0 cost x yours truly.
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J
Rating: 5 out of 5
Super happy with my order ??
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
I
Rating: 5 out of 5
There was a problem with an order that they solved very quickly and at no additional cost. I have been buying your products for some time now and I am very happy with them.
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J
Rating: 5 out of 5
Order processed quickly. Colors exactly as shown on the website. Very serious French company.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We are very happy to have been able to offer you an optimal customer experience. ?? Have a nice day, Elise, C-MonEtiquette
G
Rating: 5 out of 5
3rd order and as happy as ever. Fast shipping and the products are charming.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
L
Rating: 1 out of 5
The labels are nice and the shipment was fast. However, half of the glued labels came off in the first wash.
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Response from Petit-Fernand
Hello, Thank you for your feedback and your complaint email. We are very sorry to hear about this inconvenience concerning your order. We sent you a reply this morning to propose a solution. Have a nice day, Elise, C-MonEtiquette
H
Rating: 5 out of 5
Brill thank you!
D
Rating: 5 out of 5
Impeccable service, I had called about a delivery problem, they rescheduled my order again
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S
Rating: 5 out of 5
Amazing website and labels for my daughter!
C
Rating: 5 out of 5
Amazing products for the price!
C
Rating: 5 out of 5
The best experience with clothing label Very good quality.
A
Rating: 5 out of 5
I ordered the labels for the clothes of my daughter who started the nursery. In addition to the excellent workmanship of the prints, I must remark on the quick delivery. I will definitely buy more material
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N
Rating: 1 out of 5
My first order was exchanged for another, I had to pay extra to receive the package after 10 days (having paid for a delivery enters 4gg) and the contents were not even mine. I was assured of re-sending my order but after another 15 days the package had not even left. I cancelled everything and asked for a refund.
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Response from Petit-Fernand
Good morning Nachos, We sincerely apologize for the inconvenience and order reversal you encountered. We understand how frustrating this situation can be and we are sorry, to remedy this we have sent you an order at our expense. Unfortunately, we did not have control over the shipment, but we did our best to resolve the problem. As you requested, we have proceeded with the refund. We will endeavor to ensure that similar problems will not occur in the future. Thank you for your patience and understanding. Clare, Petit-Fernand
M
Rating: 5 out of 5
Easy to make, perfect finish?
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
M
Rating: 5 out of 5
Very good product and excellent customer service. I have been using this company for couple of years now.
N
Rating: 5 out of 5
Effective product and fast delivery. It's my back-to-school essential
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
D
Rating: 5 out of 5
So easy to use and create and booklet is compact and stickers are great!
G
Rating: 5 out of 5
Fast delivery and good quality items
M
Rating: 5 out of 5
Perfect fit and fast delivery perfect
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Simply fantastic! Durable and very beautiful labels
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L
Rating: 3 out of 5
Very good quality as usual. However, this time the shipping took far too long. That was never the case with previous orders. Too bad, the labels arrived too late for the start of school Edit: I don't mean the shipping route but the time between ordering and it being sent out
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Response from Petit-Fernand
Hello, we are sorry that the delivery has taken too long. Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
F
Rating: 5 out of 5
fast delivery, good product, I recommend
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette