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S
Rating: 5 out of 5
Ordered a few times from here and the products have always been amazing. Dispatch has been quick and would highly recommend.
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 268 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
I buy the self-adhesive labels for objects and clothing every year. I'm always so satisfied! Fast shipping and a quality product!
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M
Rating: 5 out of 5
The labels are really great! I'm really happy with the purchase. If you are unsure of what you need, you can order a mixed booklet and that is just a genious way to simplify when ordering labels.
B
Rating: 1 out of 5
Hello I did not receive the order...
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
I am a returning customer and would never go elsewhere for labels. The customisation tool is easy to use and something my daughter now uses to design her own labels. The quality of the labels is high. The value for money is fantastic. One thing we did miss this year was the extra sheet of stickers in the pack which is normally sent! it was a nice little extra touch we had gotten used to :-) but if you could bring them back? Then 10/10
J
Rating: 5 out of 5
Super qualitée vraiment satisfait
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M
Rating: 5 out of 5
Always excellent service and quality!
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A
Rating: 1 out of 5
Very bad experience! Hands off! I waited weeks for the name stickers and they never came. Firstly, when I ordered them it said they would be delivered in 4 days. But they never came. Then I contacted customer service and was informed that the order was in transit. But the product never arrived!
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Response from Petit-Fernand
Hello, thank you for your review. However, it is impossible for your delivery to take place within 4 days, as you have actually opted for standard delivery, which takes a maximum of 10 days. All our delivery times are mentioned when you select the delivery method during the ordering process. Beyond that, we unfortunately have no control over the postal service. This bad experience affects us as well. However, we hope that you have received the refund you requested. Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
Thank you. I have been buying labels from you for years and have been very happy.
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L
Rating: 5 out of 5
I've been ordering beautiful labels for my business for 2 years and I'm never disappointed. I recommend C-monEtiquette
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D
Rating: 1 out of 5
I emailed customer service,never received a response....I received 10 labels in another person's name so I paid for 10 labels that I will never be able to use
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Response from Petit-Fernand
Buongirno Azzurra, We are very sorry for the inconvenience encountered with the labels we received. We understand the inconvenience and would like to extend our sincerest apologies. Our customer service offered you two options and you chose to receive a refund, which has already been done. We sincerely apologize for the misunderstanding with the labels. If you have further questions or need further assistance, please do not hesitate to contact us. We are here to help you. Thank you for your understanding. Clare, Petit-Fernand
C
Rating: 5 out of 5
Customer service was very effective, I emailed and they responded in a short time and solved the problem.
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C
Rating: 5 out of 5
Attractive, high-quality labels, fast, careful dispatch.
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I
Rating: 5 out of 5
fast simple and efficient
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E
Rating: 5 out of 5
Fast delivery! The labels are beautiful and conform to what I ordered.
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S
Rating: 5 out of 5
Beautiful, customizable and easy to apply. Very satisfied!
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G
Rating: 1 out of 5
still nothing to me and hop ordered and paid on September 4 !
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Response from Petit-Fernand
Dear Silvia, We apologize for any inconvenience you may have experienced. Your satisfaction is very important to us. We want to make sure that we handle it in the best possible way, and for that, it is crucial that we receive complaints directly from our customers. This way, we can respond more quickly and efficiently to your needs. We would like to let you know that we will be in touch with you to provide updates on your order placed on September 4. If there are additional details that you think would be helpful to you, please share them with us. We thank you for your patience and understanding. Chiara, Petit-Fernand
A
Rating: 5 out of 5
Superb quality clothes stickers, the best on the market, I have bought these before and will continue to do so.
C
Rating: 5 out of 5
The labels are practical and adorable, and shipping is fast and careful. Thank you C lon étiquette!
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C
Rating: 5 out of 5
Delighted with the labels. They do their job perfectly, are sturdy and durable.
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V
Rating: 5 out of 5
Easy to order and arrives quickly at home. Beautiful design. I've ordered from them 2 times now and I'm satisfied.
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T
Rating: 5 out of 5
Great products, fair prices, super service, fast delivery. Everything top !!!
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
E
Rating: 5 out of 5
Very nice labels with lots of customization options. Great quality and finish (patterns and lettering are crisp). Fast delivery.
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K
Rating: 5 out of 5
Very nice, versatile and durable customizable labels. Arrived within a few days. I have already purchased them 4 times (from nursery to primary).
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E
Rating: 5 out of 5
Great product and with very fast support!
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G
Rating: 5 out of 5
Beautiful labels , durable , practical and perfect size . This is not my first order and I continue to be fully satisfied . Shipping in a short time .
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G
Rating: 5 out of 5
On my first order, my package was opened and a product was stolen. I wrote to customer service, they replied in two hours and sent the stolen product back to me the next day. Kind and fast
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C
Rating: 5 out of 5
Excellent. Delivery a little slow, however they are very nice and very good quality.
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G
Rating: 5 out of 5
Very nice and high quality products Very happy with my purchases
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K
Rating: 5 out of 5
Very good service and shipping. The stickers look amazing and stick well. My son loves it.
N
Rating: 5 out of 5
Amazing quality of stickers! I've used this product for years now and will not go anywhere else ??
B
Rating: 5 out of 5
I really like the attention to detail, graphics and customization. Unfortunately, I attempted to make another purchase. Unfortunately, I attempted a second purchase and the Welcome discount code did not work. Dommage!
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M
Rating: 5 out of 5
Arrive quickly, always satisfied, it's not the first time I've ordered.
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L
Rating: 5 out of 5
Excellent.I will definitely buy from you again.
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L
Rating: 5 out of 5
Wide choice of color models and types of writing and drawing. Durable over time. Very satisfied for my part
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J
Rating: 5 out of 5
Always very happy with my purchases
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M
Rating: 5 out of 5
Quick delivery and good value for money.
P
Rating: 5 out of 5
Convenient Fast shipping Top ??
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D
Rating: 5 out of 5
Excellent customer service, something seemed to have gone wrong with the transfer, I first received an email alert and then a phone call directly from the administration to tell me that instead the payment was successful and that it was an oversight of their bank. Same can be said of the delivery, which was very punctual, and the status of the package.
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C
Rating: 5 out of 5
As always practical and efficient
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