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C
Rating: 5 out of 5
As always practical and efficient
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 269 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Petit fernand labels are great: colorful, durable, very adhesive. We had a problem with shipping and the customer service was faultless.
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N
Rating: 1 out of 5
Fast service
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Don't hesitate to give us 5 stars. ?? Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
We always buy the school/daycare pack because they come in different sizes that fit a thousand things (clothes, shoes, tupperware...), plus when you stick them together they last a long time and in perfect condition :) I always recommend them!
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S
Rating: 5 out of 5
Very good quality products, the labels are aesthetically very nice and stick well to school materials.
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I
Rating: 5 out of 5
Fantastic material
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M
Rating: 5 out of 5
Fantastic as always! Petit Fernand labels, in addition to being beautiful, have the property of withstanding numerous machine washes, I'm talking about both the heat stick labels and the clothing labels, the latter being much more practical than the former, as they can be applied in two seconds when you don't have time.
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G
Rating: 5 out of 5
Great product and well manufactured.
S
Rating: 5 out of 5
Good quality labels, print with bright colors, name clearly legible; arrived in about ten days, as indicated in purchase.
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M
Rating: 5 out of 5
They are beautiful labels, bright colors, they are very water resistant timely shipment.
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S
Rating: 5 out of 5
I have been using the labels for years ,I even attached some to the plates in the cafeteria,after years they are still there perfect despite washing,by hand,daily,wonderful and very comfortable
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A
Rating: 5 out of 5
Excellent labels
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A
Rating: 5 out of 5
The principle is great! Iron-on and glue-on labels! Perfect size for clothes! Would recommend!
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A
Rating: 1 out of 5
Ignorance of the right of withdrawal. Customer service very slow and not looking for any solution. Fortunately I paid by paypal.
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Response from Petit-Fernand
Hello Alison, We're sorry to read your message. I can confirm that your order has been cancelled following our exchanges :) Have a nice day, Camille C-MonEtiquette
L
Rating: 5 out of 5
Perfect, very good labels that hold very well... thank you.
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T
Rating: 5 out of 5
Label conforms to my order and holds very well! To be seen over several weeks, but it's already been through the dishwasher and hasn't budged!
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N
Rating: 5 out of 5
Super convenient
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A
Rating: 5 out of 5
I received the stickers very quickly, they come in very cute formats, and they have a very good result, I will definitely buy them again!
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A
Rating: 1 out of 5
I bought an aesthetically pleasing gourd, but it leaks.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your gourd. Please contact us so that we can help you as best we can. Have a nice day, Elise, C-MonEtiquette
F
Rating: 5 out of 5
Excellent product quality, wide choice of customization, estimated delivery met
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M
Rating: 5 out of 5
Very nice labels, received very quickly, tracking etc.. To be seen in time but for the moment everything is very good for a 1st experience on this site!
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A
Rating: 5 out of 5
As I do every time I place an order, I'm very happy with the product: self-adhesive shoe labels. Very quick to produce and ship.
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C
Rating: 1 out of 5
I didn't have time to pick up my parcel, I didn't receive it
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Response from Petit-Fernand
Hello, We're sorry to hear that your order did not arrive. At your request, our customer service department has refunded your order in full. We hope you have received it. Have a nice day, Elise, C-MonEtiaquette
C
Rating: 5 out of 5
Excellent product in quality and graphics
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F
Rating: 5 out of 5
Product as requested. Very satisfied for my first purchase. Experience to be renewed.
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A
Rating: 5 out of 5
I have been ordering school stickers here for 4 years and they have always shipped them quickly, they are of very good quality and the customer service has been impeccable. Highly recommended, I will continue to order them from Petit-Fernand.
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E
Rating: 5 out of 5
High-quality labels
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L
Rating: 5 out of 5
Easy to order and many choices. Arrived as directed; nice quality and easy to use.
V
Rating: 5 out of 5
Super experience!
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S
Rating: 3 out of 5
Order placed August 28 and received September 18.
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Response from Petit-Fernand
Good morning Silvia, We are very sorry for the delay in the delivery of your order. Unfortunately, mail delays are beyond our control, and we understand how frustrating this can be. To accommodate the situation, we have already sent you a new order at our expense. We are always here to assist you and will do our best to avoid inconvenience in the future. Thank you for your understanding. Clare, Petit-Fernand
E
Rating: 5 out of 5
I had an issue with the product and the team quickly resolved it and are re sending out my order.
L
Rating: 1 out of 5
I have not received my order.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are sorry that you did not receive your order. Our customer service department has refunded your order in full. We hope you have received it. Have a nice day, Elise, C-MonEtiquette
S
Rating: 5 out of 5
Great customer service. Product didn't arrive and without any fuss they resent.
E
Rating: 5 out of 5
The colors, patterns etc. are even prettier in real life, and the labels adhere well.
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A
Rating: 5 out of 5
Very good, perfect
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A
Rating: 1 out of 5
Put sticky label on for over a week on clothes and washed item and came off. Too expensive for what they are. Won't recommend to anyone
Response from Petit-Fernand
Hello Anneka, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty, and we hope that the solution will be satisfactory. Have a wonderful day!
M
Rating: 5 out of 5
Customer service is extremely responsive. The labels are beautiful and of high quality. I recommend them every time. They're top-notch.
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A
Rating: 5 out of 5
These are the best quality and most aesthetic labels I've used. I've been using them for years now. They do not come off in the washing machine. They're perfectly sized and have cute and trendy designs. I would appreciate faster shipping and they are a bit pricey but they are the best I've used.
L
Rating: 3 out of 5
Good, except that it's a shame not to specify on the site that you need an iron.
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Response from Petit-Fernand
Hello, Thank you for your feedback. This is well mentioned on our website as follows: "Identifying and marking your child's belongings will no longer be an ordeal thanks to our iron-on labels, labels that can be ironed and stuck on in 8 seconds!" Have a nice day, Elise, C-MonEtiquette
R
Rating: 5 out of 5
Great quality products. I use them every year for both my son's school clothes and belongings. They are dishwasher safe and even tumble dryer safe, no peeling at all. Wouldn't use anything else.