Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 295 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Evi
Rating: 5 out of 5
Always beautiful labels
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France T
Rating: 5 out of 5
I've been ordering labels for my daughter's first day of school for 3 years now, and I'm more than satisfied. They fit well, are easy, practical and personalized. I just love them!
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Sarah K.
Rating: 5 out of 5
The labels are of high quality and arrived in a booklet with other stickers. Unfortunately, they had not arrived 14 days after ordering. I reported this and the labels were then sent again. They arrived within 7-10 days.
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Response from Petit-Fernand
Hello, thank you very much for your great review! We are sorry that the delivery took a little longer than expected. Have a nice day, ? Elise, EsIstMeins
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Pascale Le goff
Rating: 5 out of 5
good quality - fast delivery and very nice labels - I recommend
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Marcelline NONDELO
Rating: 5 out of 5
Very satisfied
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Mme Veronique Sudaro
Rating: 5 out of 5
Nice label
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laetitia VERGERON
Rating: 5 out of 5
I've been using them since my daughter started school and have never been disappointed. Top quality, selection and price!
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Christelle C
Rating: 5 out of 5
Easy-to-use website for label personalization and ordering. Wide choice of colors and designs. Order arrived on time. Good value for money. I've been ordering for several years and I'm never disappointed.
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Elif K.
Rating: 1 out of 5
My package has not arrived I ordered it on 17.08.24. You don't deserve the money. Not recommended.
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Response from Petit-Fernand
Hello, We replied to your email on August 28th, but we never received a reply. Please do not hesitate to contact us so that we can offer you a solution if you still have not received your order. Have a nice day, Elise, EsIstMeins
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Laure Marty
Rating: 1 out of 5
After 15 days I still have not received my order?
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Response from Petit-Fernand
Hello, We are very sorry that you did not receive your order within the expected timeframe. We understand that this can be frustrating, and we would like to apologize for this incident. I have just contacted you privately to propose a solution which I hope will satisfy you. Please do not hesitate to come back to us if you have any further questions or requirements. Thank you again for your understanding and patience. The C-MonEtiquette team
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Aurélie D
Rating: 5 out of 5
I took a school bag and as there was a discount I took another pouch bag for her diapers for kindergarten. Impeccable, I'm satisfied with the quality. I recommend this site
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Hexe
Rating: 5 out of 5
Very great product, have already ordered for the 3rd time
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Jackie O.
Rating: 5 out of 5
All orders perfect and arrived on time thank you so much will definitely use yous again
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Noémie
Rating: 5 out of 5
Original, personalized labels, delivered quickly in an original notebook, with stickers. My son liked them too, and they're easy to stick on.
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Manon Ferrigno
Rating: 5 out of 5
Very good quality! My daughters are over the moon! Thanks ??
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Doris
Rating: 5 out of 5
Packages received promptly, everything conforms, well presented. The self-adhesive clothing labels seem to hold up well, time will tell.
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Florence Aerts
Rating: 5 out of 5
Wide choice of patterns and colors Excellent value for money Ordered from Portugal and delivered quickly and in perfect condition
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Silvia C.
Rating: 5 out of 5
Excellent products
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Lorenzo
Rating: 5 out of 5
Really super top Customer service attentive to any modifications. And fast delivery. Really nothing to say for this back-to-school season
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Myriem
Rating: 5 out of 5
They listen to us and get back to us fairly quickly.
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Rama Reynard
Rating: 5 out of 5
Fast and efficient order, received as soon as possible and above all on time.
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Estelle Romil
Rating: 5 out of 5
Product search is very intuitive
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P. N.
Rating: 5 out of 5
Beautiful print quality and very cute designs. My boy loves stickers/labels!
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Cindy N.
Rating: 5 out of 5
I order my little labels every year, and I'm always delighted with my purchases. The clothing labels adhere very well and stay on clothes for years. The choice of patterns etc. is varied and very cute. I'll continue to order every fall :)
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Lucille Despouy
Rating: 5 out of 5
Nice design and quality products, it's great to be able to personalize! Received home very quickly! We're thrilled!
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Yaisa F.
Rating: 5 out of 5
Good quality labels!
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Nadine
Rating: 5 out of 5
Lots of choice, easy to select. Very fast shipping
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Mathy
Rating: 1 out of 5
Frankly a CATASTROPHE there are no other words !!!!! So already more than a month to receive my order, then I order labels for clothes and a gourd or first I am told 15 days after my order that the color of the cap I chose is unavailable so it must change and secondly once the gourd received I realize that it leaks (at the price of the gourd it sucks a little . ) Then (because yes it's not over) the delivery, so the first time the relay point was closed my parcel went back to the sender (rather than offering me another means of delivery) the second time customer service offered me no other solutions and made no commercial gesture for the inconvenience caused I was told that my parcel would be returned to the relay point initially chosen except that on the day of delivery, the driver said that he hadn't been able to drop off the parcel and that he'd delivered it to a drop-off point far from the one I'd chosen (more than 40 minutes' drive). I called customer service to find out what was going on, and once again they told me that it wasn't their fault, that they had no control over it, and that if I didn't want to pick it up there, I'd have to wait ten days for them to do so.Then they tell me that if I don't want to pick it up there, I'll have to wait 10 days for it to be sent back to the sender before sending it back to the relay point I'd chosen. Exasperated by all this, I decide to go and pick up my parcel, too bad for the road, because I needed the labels and the water bottle for my son, who had already started school. Except that once I got there, the relay point said ah non madame désolé mais on n'a aucun colis à votre nom . !?!?!? Seeing me really in a state of intense anger the relay point very kindly tries to see with their delivery software where my package could be and what he tells me !?!? In fact, my parcel was delivered to the relay point I had chosen !!!! More than 40 min drive for nothing because in fact everything was wrong !!! Frankly, it's good to tempt people with attractive prices, but it's also good to have customer service that's up to scratch and to be sure of the quality of the products and delivery !!!!
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Response from Petit-Fernand
Hello, We are deeply sorry for the many inconveniences you have experienced with your order. We would like to point out that, although we strive to guarantee a quality service, we cannot always control the delivery times or the management of deliveries made by third-party services, such as relay points or carriers. What's more, errors in communication from these services can sometimes make the situation worse, which is regrettable. The C-MonEtiquette team
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María
Rating: 5 out of 5
All great
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Yasmina Kaaouch
Rating: 5 out of 5
Very practical
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Claire A
Rating: 5 out of 5
Practical, easy and attractive. Glues well.
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Catherine
Rating: 5 out of 5
Wide choice of labels and designs, fast shipping
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wendy
Rating: 5 out of 5
Very good quality Fair price
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Jenna N.
Rating: 5 out of 5
Excellent products. I bought personalised flask, lunch box, snack box and name labels. All have held up well being washed. Beautiful designs and very high quality, as you'd expect from a french brand. Will be buying again for the next size up in clothes. Very impressed.
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Maéva Marzucchi
Rating: 5 out of 5
Item conforms to my order
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ELISE BOILY
Rating: 5 out of 5
I've been ordering self-adhesive, iron-on labels for several years now. I work in a crèche and I've been able to compare them with others. They stick very well and for a long time, even on dishwasher-safe products. I highly recommend them.
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client(e)
Rating: 5 out of 5
Very good product
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Degongra Julie
Rating: 5 out of 5
Quality labels, very nice snack box, my daughter loves it. Holds up well after washing.
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Lara
Rating: 5 out of 5
Satisfied with my order
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cristina jiménez camacho
Rating: 1 out of 5
HORRIBLE EXPERIENCE. I ordered my labels on August 12, in time for them to arrive at the beginning of my son's school year. On August 26th they had not arrived and I claimed them, they told me it was a postal error and that they would send them again. According to their website it takes between 2 and 4 working days. Today, September 6, I still have not received my labels and they have not given me any answer or solution. My son has already started school and I have had to mark his clothes with a marker pen, after spending 30 euros on labels and a bag with his name that has NEVER arrived. A real shame. I have lost 30 euros and I have not received the product and nobody informs me, nor gives me a solution. HORRIBLE EXPERIENCE
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