Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 342 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Dounia boulagrouch
Rating: 5 out of 5
Top of the range, I bought labels for essential objects for the nursery and I'm satisfied!
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Elsa Teixeira Oliveira
Rating: 5 out of 5
I ordered everything for my twins' first day of kindergarten and I'm delighted. The quality is top notch? Personalized water bottle Personalized lunchbox Personalized cotton bag
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Sandrine Ravenel
Rating: 5 out of 5
I've been ordering for years and I'm always so satisfied?
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Géraldine Garcia
Rating: 5 out of 5
Second time I've ordered fast delivery the labels are great and so is the quality.
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Johana
Rating: 5 out of 5
Nice design, affordable price and fast delivery
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Marina Sidari
Rating: 5 out of 5
Second year I've ordered the labels and I'm delighted.
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Sabine
Rating: 5 out of 5
I've been using these labels for my son's school supplies for years and have never been disappointed! Superb quality! Au too!
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Elodie REYSS
Rating: 5 out of 5
The labels are always beautiful and of good quality. If the instructions are followed, the labels hold up well in the wash. I've never been disappointed. Thank you
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Lorna M.
Rating: 5 out of 5
I had first made an order for both stick on labels and iron on labels, the iron on labels weren't up to much so was in contact with customer service who suggested I may have a faulty batch and sent out more iron on stickers free of charge , the second lot work just as they should and all are great quality and very user friendly to apply. Great customer service. Items are shipped from France so there is a slight wait but I will be ordering from here again
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patricia clavelle
Rating: 5 out of 5
Fast shipping, perfect labels
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Stacey T.
Rating: 5 out of 5
Absolutely love them . So easy to apply
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Caroline LEBARILLIER
Rating: 5 out of 5
Very happy with my labels. Beautiful and practical. Saves an incredible amount of time preparing for back-to-school and is a pleasure to share with the girls.
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Elodie
Rating: 5 out of 5
top-quality labels that don't peel off. My child was able to choose the motifs he wanted me to put on all these labels. I recommend it.
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caroline masseau
Rating: 5 out of 5
Very practical and indispensable! Easy to make
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AURELY RUSCONI
Rating: 5 out of 5
The shipping is very fast and the quality of the labels superb. I've ordered from this site several times and have never been disappointed! I highly recommend !!!!
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Anne-laure Hue
Rating: 5 out of 5
I've been going through this site for years, and it's always fast in delivery and high quality in labels. I recommend it.
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Alessia A.
Rating: 5 out of 5
Fast delivery. Product true to description and exactly as I requested. Excellent experience
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Response from Petit-Fernand
Good morning Alessia, how exciting to read your positive comment! We hope we can continue to amaze you with our products ?? See you soon! Chiara, Petit-Fernand
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1000698172
Rating: 1 out of 5
order received at a relay point but given to someone else, no help from c-monetiquette, once the money has been transferred to the account, the customer is nothing more than an email, a promotional code offered, a commercial gesture to encourage purchase, a shame.
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Response from Petit-Fernand
Hello, We are very sorry to read your message. Following your exchanges with our customer service department, the refund of your order has been processed. We are sincerely sorry for this anomaly and remain available if necessary. Have a nice day, Camille C-MonEtiquette
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Nuria Martos Fuentes
Rating: 5 out of 5
This is the second or third time I have bought labels and I am delighted. Super resistant and beautiful.
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Fiona
Rating: 5 out of 5
Fast delivery and quality products
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ANAIS FLEUROUX
Rating: 5 out of 5
Loutil is practical and fun to use, the order is processed very quickly and the result is really nice. Several orders and never disappointed! I highly recommend it!
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Ludi
Rating: 5 out of 5
Perfect for several years in a row, fits perfectly all year round
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Une CLIENTE
Rating: 1 out of 5
Order never received! A never-ending battle to get my money back! Customer service turned a deaf ear despite numerous reminders! Still waiting for my refund! 30 lost bravo "c mon étiquette
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Response from Petit-Fernand
Hello, It is with regret that we read your message. We currently do not have enough information to contact you to help you. However, if your order has been refunded, this will be visible on the bank account associated with your payment shortly. We are very sorry that your order did not arrive in time. Have a nice day, Camille C-MonEtiquette
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Louise C.
Rating: 5 out of 5
I've been using these stickers for 7 years, they never fall off, shoes or clothing.
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Emma D.
Rating: 5 out of 5
Really easy to order, super quick delivery & absolutely beautiful product ??
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Brehelin Clement
Rating: 5 out of 5
I recommend
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Magnolia Teston
Rating: 5 out of 5
The bottles and gourds are beautiful.
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Tugba K.
Rating: 5 out of 5
Although we have paid, we have not received any stickers. PS: We received them late because of the wrong address. Before we got them, our money was sent back. Their help was very friendly. I think one time bad experience. I am convinced that they are very good company.
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Response from Petit-Fernand
Hello, We are sorry that you are experiencing delivery problems with your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Jocelyne Aman
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello Jocelyne, We're sorry about this delivery anomaly with the postal service. We have just contacted you to help you as best we can. Have a nice day, Camille C-MonEtiquette
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Audrey Germain
Rating: 5 out of 5
Very responsive after-sales service. Thank you
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Annunziata M.
Rating: 5 out of 5
Quick shipment, well-made and pretty products, prompt customer service.
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Response from Petit-Fernand
Good morning Annunziara, thank you very much for the kind words! We are happy to have contributed to your satisfaction ? See you soon! Chiara, Petit-Fernand
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Jackie
Rating: 1 out of 5
Stickers looked lovely and went on really easily but came off in the first wash
Response from Petit-Fernand
Hello, We are very sorry to hear that you are having issues with your order. As it is obviously not normal for stickers to come off, we've sent you an email to find a solution! We wish you a lovely day ?? Sarah- Petit Fernand
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C.K.
Rating: 1 out of 5
Unfortunately, I never received the stickers I ordered
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Response from Petit-Fernand
Hello, We are sorry that you are experiencing delivery problems with your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Rach
Rating: 5 out of 5
Lovely stickers, does the job for jageling kids clothes well.
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Samantha H.
Rating: 5 out of 5
Great stickers fab service
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AO
Rating: 5 out of 5
Impeccable service!
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Arabella H.
Rating: 5 out of 5
Super adhesive labels for objects, they hold great and look great. Exactly as described and promised by the company
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Response from Petit-Fernand
Hello, thank you very much for your loyalty and trust. Have a nice day, ?? Elise, ItIsMine
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Melissandre
Rating: 5 out of 5
Everything was perfect: order, delivery time, product quality and conformity.
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lautre_6109
Rating: 5 out of 5
Purchase of labels for objects. The letter containing the order was lost by the postal service. Very quick response, the order was returned immediately, at the seller's expense. Very good, responsive customer service. The labels I received are very nice and stick very well, just like last year's labels, which were still on the felt pens after a whole year of kindergarten!
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Sandy Ritz
Rating: 1 out of 5
Cardboard damaged when I received the package. Personalization the dot is too close to the first name and the initial of the last name. Not pretty
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Response from Petit-Fernand
Hello, We are very sorry that your order arrived in this condition. We printed your gourd as you requested and are sorry to hear that it was not to your liking. We hope, however, that the quality of our products meets your expectations. Have a nice day, Camille C-MonEtiquette