Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 53 348 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Mounia Merzouki
Rating: 5 out of 5
I've been ordering them for 6 years and they're perfect! Strong labels, enough for 1 or 2 years!
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Caps
Rating: 5 out of 5
My son was happy to choose the color, design and decoration. The labels are great and thanks for the gift tags.
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Kaï Na
Rating: 5 out of 5
Labels bought for my son, as described.
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Camilla Arcoverde
Rating: 3 out of 5
Package arrived wrinkled, damaged
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Response from Petit-Fernand
Hello, We are very sorry to read your comment. It is not normal that the carrier did not deliver the order in the excellent conditions that you received it. Our customer service will send you an email. Good day, Petit-Fernand
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Alexie Plottin
Rating: 5 out of 5
Fast shipping, and the labels are beautiful.
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Lilly perth
Rating: 3 out of 5
Order delivered quickly but impossible to enter the problem encountered with the gourd in the after-sales service area. The spout seems to have a defect which means my daughter can't drink properly. It's a pity because the design is very nice.
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Response from Petit-Fernand
Hello, Thank you for leaving us your review. We're sorry about this problem and hope that the cap we sent you will arrive as soon as possible :) Have a nice day, Camille C-MonEtiquette
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Alicia
Rating: 5 out of 5
We've been using the labels for several years. They hold up well and the different decorations make it easy to please our daughter.
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Sarah Tranquard
Rating: 5 out of 5
Very satisfied, as I am every time I order, very good label that resists well to children.
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Rachida Laayout
Rating: 5 out of 5
Very fast shipping very very good quality label very happy with my purchase
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Laura Blázquez García
Rating: 5 out of 5
The stickers were perfect for their intended use
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Amélie Prudhomme
Rating: 5 out of 5
I had to call the customer service for a problem they are top the problem was solved right away! Thanks
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Mérédith Fryczynski
Rating: 5 out of 5
I regularly order labels for my little boy. I let him choose the colors and patterns - it's so much more fun! Varied and child-friendly selection. Fast shipping. Super label quality (which continues to improve over time).
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Florine
Rating: 5 out of 5
The quality is superb
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Vic
Rating: 1 out of 5
Ordered on August 14 for back-to-school. Today is August 24 and I still don't have the labels for the start of the school year on Monday. The delivery tracking only gives partial information (arrival in the destination country?), it still doesn't say when they will arrive. I'm very disappointed. I won't be ordering again. I wanted to change for this year, it was a mistake.
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Response from Petit-Fernand
Hello, Thank you for writing to us. According to your order tracking, your order was delivered to your mailbox on 26/08. We hope it meets your expectations :) Have a nice day, Camille C-MonEtiquette
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Plume
Rating: 3 out of 5
Nice gourd, but the cap is fragile when it falls off. Fortunately, the caps are sold separately and for a very low price.
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Response from Petit-Fernand
Hello, We're sorry to hear about this incident with your stopper. We hope you will receive it as soon as possible so that your son can continue to use his water bottle :) Have a nice day, Camille C-MonEtiquette
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Hélène Ramonet
Rating: 5 out of 5
Good quality labels, stick perfectly to garments. Fast delivery. Labels stay securely in their little booklet.
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Aurelia
Rating: 5 out of 5
Fast production and dispatch
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Shinaise Belarbi
Rating: 5 out of 5
Small delivery problem due to the postal service, customer service was extremely reactive and returned our order. High quality labels :)
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Jessica
Rating: 1 out of 5
The order never arrived. I notified customer service who told me that I had to wait for a specific date to request the return (August 9th). Once the 9th arrived, they told me that the waiting date was August 1st. Therefore, I did not understand why they made me wait until the 9th to be able to claim.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have received different information. The first email that is sent after an order that has not been received is automatic and it is possible for errors to creep into the email. We apologize for the inconvenience. Good morning, Petit-Fernand
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Marine Touchard
Rating: 5 out of 5
Design suggestions, lettering, label sizes, packs, etc. Not to mention very fair prices and fast delivery! In short, I've been ordering from them since kindergarten and I'm never disappointed! I recommend +++
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Sana
Rating: 5 out of 5
I've been ordering labels for clothes since the first grade, and they're very durable. Now that the first grade is coming up, I'm switching to labels for objects, and I'm just as satisfied as ever.
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Anycia Baaziz
Rating: 5 out of 5
After several orders I recommend +++.
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SYLVIE PERSON
Rating: 5 out of 5
order arrived quickly. labels are as I ordered. I recommend it!
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KARIMA DOUDOUCH
Rating: 5 out of 5
Easy to order Fast delivery
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Joanna Armstrong
Rating: 5 out of 5
Perfect. The products arrived quickly and are of high quality.
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Maryne Bazemont
Rating: 5 out of 5
I've been using this company for years. Never disappointed.
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Clemence Bertrand
Rating: 5 out of 5
Fast and accurate delivery! Very satisfied!
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Rachëlle Ellye Riera
Rating: 5 out of 5
My daughter was able to choose her labels and waited impatiently for them. Once she received them, she was delighted to discover them and put them on her school supplies. Thanks to the whole team?
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Dominique Y.
Rating: 5 out of 5
Super product
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Michaela C.
Rating: 5 out of 5
Easy to use website. Good quality stick on labels, that stay on.
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Danielle L.
Rating: 5 out of 5
I cannot fault this company anymore, quick and easy service and the customer service team get back to you very quick. I would recommend this company to anyone. I am very much looking forward to receiving my labels!
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stephanie
Rating: 5 out of 5
Back-to-school order done, always satisfied, 3rd year in a row Self-adhesive clothing labels, super practical. Fast shipping. I recommend ?
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cliente zoé
Rating: 5 out of 5
Fast delivery, labels conform and very pretty
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Client
Rating: 5 out of 5
Easy-to-use site, lots of choice in label types and personalization. Fast, accurate shipping. High-quality labels.
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Philippe
Rating: 5 out of 5
A friend told me about it, so I ordered it and loved it. Delivery is super fast. It's great.
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Adriana Andrade da Cruz
Rating: 3 out of 5
I'm happy and satisfied with the product. But it was very poorly packaged for transport when I got home, the envelope was open because it was too small for the number of labels inside.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that your envelope should not have been opened. We have passed on the information to our shipping department and hope that your labels meet your expectations. Have a nice day, Camille C-MonEtiquette
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Aurelie
Rating: 5 out of 5
Quality labels. Fast shipping. Responsive and efficient customer service.
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Sandra CANTINOL
Rating: 5 out of 5
Great product quality and fast delivery
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Marion Desvignes
Rating: 5 out of 5
Always top and fast thanks
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Idaira Rodriguez Muñoz
Rating: 5 out of 5
Comfortable and efficient service, they meet delivery deadlines, I always repeat with them every year because it is a guaranteed success and peace of mind.
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