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I
Rating: 5 out of 5
Well received and satisfied
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 353 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
I'm very happy with my labels, even though I made a mistake when ordering - I thought I'd bought iron-on labels!
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A
Rating: 1 out of 5
I placed my order on August 2nd, they sent me an email that the order would be delivered in 24 hours, until the 6th they did not send it, the transport agency sent me an email to say that it will be delivered on the 12th and today the 9th and the transport agency sent me an email to say that the delivery is delayed. When will it be delivered? I write an email to the store to see what solution they give me and they offer me a discount code for future purchases. The problem I have now is that a discount is worthless to me when I have already made my purchase. Obviously I will not buy or recommend again.
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Response from Petit-Fernand
Hello, We are very sorry to hear that the delivery time indicated by the carrier was not met. We understand your frustration. We are working to ensure that this is remedied and that they respect the deadlines. Have a nice day, Petit-Fernand
J
Rating: 5 out of 5
absolutely amazing ....lovely and clear child friendly fonts with gorgeous pictures !! grandson loves them ...
D
Rating: 5 out of 5
The labels are nice and the shipping is fast. Thank you
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V
Rating: 5 out of 5
Straightforward processing and very friendly contact. Unfortunately had a defective lid shortly after delivery. I complained about this and a new lid was sent to me immediately. Many thanks for this!
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
Great experience!
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F
Rating: 5 out of 5
Beautiful labels and fast delivery. Very satisfied for a first order.
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A
Rating: 5 out of 5
Products ordered since my first child 10 years ago. Great quality (I can attest to this as the first labels are 10 years old and haven't changed!) great quality/price, fast shipping.
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C
Rating: 5 out of 5
The stickers also look good and have lasted so far. We have also had good experiences with the order in the past. I can't report anything negative.
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Response from Petit-Fernand
Hello, that's perfect, thank you very much! Have a nice day, ? Elise, ItIsMine
N
Rating: 3 out of 5
I find that the self-adhesive labels don't stick very well this time.
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Response from Petit-Fernand
Hello Nadège, Thank you for writing to us. As you've seen with your previous orders, it's not normal for your iron-on labels not to stick. Consequently, our Customer Service department has just contacted you by e-mail to help you. Have a nice day, ? Camille C-MonEtiquette
C
Rating: 5 out of 5
Fast shipping and products that met my expectations.
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C
Rating: 5 out of 5
Very happy with my order, my daughter too, and what's more, very fast delivery. I recommend
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A
Rating: 5 out of 5
This is the second time I have ordered labels for my children and I have never been disappointed. Quality printing and fast shipping.
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F
Rating: 5 out of 5
This is the second time I've ordered from this site for my children's back-to-school. I'm always so happy with the products.
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G
Rating: 1 out of 5
Parcel delivered yesterday 11 days ago.....
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Response from Petit-Fernand
Hello, We are very sorry for the delay in your delivery by La Poste. We hope that, despite the delay, our products meet your expectations. Have a nice day, Camille C-MonEtiquette
M
Rating: 5 out of 5
Good quality
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P
Rating: 5 out of 5
Super pretty labels and very good quality I recommend 1000%.
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N
Rating: 5 out of 5
Pretty labels. Quickly received.
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I
Rating: 5 out of 5
Order placed with ease Received very quickly Very good products hold up well over time I recommend
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V
Rating: 5 out of 5
SUPER, efficient, pretty, durable!
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I
Rating: 5 out of 5
I have been using these personalized labels x my children since kindergarten,first x clothes then x books and accessories...they arrive quickly,are well made and do not spoil over time. Top!!!!
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Response from Petit-Fernand
Good morning, a big thank you for your kind words! We are happy that our products are to your liking ?? See you soon! Chiara, Petit-Fernand
M
Rating: 5 out of 5
Beautiful finish, several graphic choices and fast shipping! I recommend++++
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D
Rating: 5 out of 5
Petit-Fernand a guarantee. I have been ordering from them for years and have always been satisfied. This year for the first time I had a problem with receiving the package and they promptly solved the problem !!! Efficient and helpful customer service !!! I highly recommend it
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Response from Petit-Fernand
Good morning Daniela, thank you very much for your kind comment! We are happy that you are satisfied with the service. ?? Chiara, Petit-Fernand
N
Rating: 5 out of 5
Choice and speed
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R
Rating: 5 out of 5
Meets my expectations To be tested in use for sturdiness
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L
Rating: 5 out of 5
Labels, beautiful order processed and dispatched quickly
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H
Rating: 5 out of 5
Beautiful stickers
H
Rating: 5 out of 5
Ordered the stick on labels last year, lasted all year on frequently washed uniform, so was a no-brainer to order again for this next school year. They're great designs, my daughter loved choosing and overall quality is fab!
P
Rating: 5 out of 5
Great products
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A
Rating: 5 out of 5
Always perfect as usual The labels are sublime my daughter is more than delighted
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A
Rating: 3 out of 5
Hello, it's a shame to offer a discount code and not generate it automatically at the time of payment. As a result, I did not benefit from the 20% discount.
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Response from Petit-Fernand
Hello Angélique, We're sorry you weren't able to take advantage of this offer. It was a promotional code that you had to enter at checkout. However, other offers will be available to prepare for back-to-school if you'd like to take advantage of them? Have a nice day, Camille C-MonEtiquette
K
Rating: 5 out of 5
As always, very satisfactory product quality. Labels hold very well everywhere
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
Very easy to create, labels sent out quickly.
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T
Rating: 5 out of 5
I've been ordering for several years and it's always perfect. Compliant and very good quality. Fast delivery. Nothing to say.
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C
Rating: 5 out of 5
3rd time that I place order, that it is for labels of crib or decole nothing to be reproached always very well .livraison et produits top
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C
Rating: 5 out of 5
Fast and accurate delivery
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M
Rating: 5 out of 5
Speed in service
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Response from Petit-Fernand
Good morning, your compliments fill us with joy! Thank you for choosing our products. ?? Elise, Petit-Fernand
C
Rating: 5 out of 5
Brilliant labels used last too. My friends ordered these as I was saying how fantastic they were.
M
Rating: 5 out of 5
Perfect, just like every year since my eldest, who is now 7, went to school, and today also for his brother and sister!
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