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S
Rating: 5 out of 5
Fast, quality shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 1 out of 5
I never received my package very disappointed but the the customer service was excellent I was reimbursed. I really wanted what I ordered for my daughter school trip.
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Response from Petit-Fernand
Hello Jacqueline, Thank you for your message. We are very sorry that you have not received your order. We hope that you will try to order from us again. Kind regards, Camille C-MonEtiquette
J
Rating: 5 out of 5
Order as high as I would like.
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J
Rating: 5 out of 5
As always, never disappointed
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M
Rating: 5 out of 5
Very fast delivery, I was afraid of being caught too late, but no .... Santa is pleased with the products ?????, let's hope the people they're intended for will be too ????
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S
Rating: 5 out of 5
Top quality, label holds up well despite repeated washing.
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A
Rating: 5 out of 5
Beautiful labels. Fast delivery! Great for sticking on school supplies!
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Response from Petit-Fernand
Bonjoure Anissa, It's a pleasure to have your feedback? Merci pour votre message. Beautiful day, Camille C-MonEtiquette
N
Rating: 5 out of 5
The quality is insane!
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E
Rating: 5 out of 5
Perfect, fast-arriving labels
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A
Rating: 1 out of 5
After ordering these for the second time after trying them years ago, as I wanted to give them a second try- however im still as disappointed. The stickers constantly fall off, I find them in the machine, scrunched in clothes. For the money I paid for 2 sets, was disappointing.
Response from Petit-Fernand
Hi Adele, Thank you for your comment. We are very sorry that you experienced problems with the labels. A member of the Petit-Fernand team will contact you today in order to find a solution. We wish you a good day, Chiara Petit-Fernand
Y
Rating: 5 out of 5
The labels are very beautiful, absolutely customizable and delivered quickly.
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Response from Petit-Fernand
Good morning Ylenia, We are pleased to read your comment. We are glad that you are satisfied with our product and that your experience with Petit-Fernand was positive! I wish you a good day ? Chiara Petit-Fernand
M
Rating: 5 out of 5
Very happy with the labels I recommend
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P
Rating: 5 out of 5
Perfect Easy to order Fast delivery Labels hold up really well
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L
Rating: 5 out of 5
Labels exactly what I wanted. Very satisfactory delivery times and product quality. I would recommend
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A
Rating: 1 out of 5
The order never arrived!!!
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Response from Petit-Fernand
Good morning Antonia, We are very sorry that you did not receive your order. One of our operators will contact you later today so that we can find a solution together as soon as possible. Good day, Chiara Petit-Fernand
C
Rating: 5 out of 5
I ordered a gourd and received it without the seal, so it was leaking. I contacted Customer Service, who replied immediately and were very responsive to my request. They sent me a new cap. Conclusion: very responsive, competent and above all friendly staff.
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E
Rating: 5 out of 5
Very goods product I m very happy with my orders !! Value for money !
Response from Petit-Fernand
Hello Eleni, We are happy to read your words. Thank you for you trust! Have a lovely day ?? Chiara Petit-Fernand
A
Rating: 5 out of 5
Fast shipping and good quality labels.
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E
Rating: 5 out of 5
Quality products that arrive home undamaged and shipped with safe and very well-maintained packaging. Thank you!
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Response from Petit-Fernand
Good morning Eleonora, We are glad to hear that you are satisfied with your order and that you appreciate the quality and care in packaging. Your opinion is important to us, thank you for sharing it. Have a great day ?? Chiara Petit-Fernand
S
Rating: 5 out of 5
I really like the labels. They hold well and are a good size. My daughter was delighted to stick them on her clothes. What's more, I got them for free thanks to the Gemo code. I only paid two euros for delivery, so it was a real benefit. Thanks again
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A
Rating: 3 out of 5
I had already bought several times and they were all flawless. This year the clothing labels were not as successful :(
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Response from Petit-Fernand
Good morning Azzurra, Thank you for your message, We are sorry to read that you are not fully satisfied with the labels. One of our operators will contact you later today so that we can find a solution together. Good day, Chiara Petit-Fernand
A
Rating: 5 out of 5
This is the fourth year I have purchased school labels on Petit Fernand because there is great variety of color and font themes, they are easy to choose from, and shipping is always on time. We have also given some as gifts and liked them.
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Response from Petit-Fernand
Good morning Alessia, Thank you for your comment, we are very pleased to read that you are satisfied with the product and in general with your experience with us. We also thank you for your trust, Have a nice day, ?? Chiara Petit-Fernand
C
Rating: 5 out of 5
I am very happy and satisfied with my labels they are very pretty and easy to use for me quality ratio 100% satisfied
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S
Rating: 5 out of 5
The labels are very nice and durable. I will definitely be ordering more! Fast shipping. Great service!
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Response from Petit-Fernand
Dear Silvia, We are pleased to read that you are satisfied with your order and that your experience with Petit-Fernand was overall positive. Thank you for sharing your opinion.? Good day, Chiara Petit-Fernand
A
Rating: 5 out of 5
I'm always so pleased with the self-adhesive and iron-on labels for my children's clothes, they're easy to use, affordable and washable. I've been ordering the back-to-school pack for 3 years now and I 100% recommend it.
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F
Rating: 5 out of 5
Everything perfect! Quick delivery, the quality, i've ordered 3 times and i am very satisfied with this product! I highly recommend it!
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Response from Petit-Fernand
Hello Florian, Thank you very much for your feedback, which we really appreciate. We look forward to your next order with us. ? We wish you a wonderful Christmas. ?????? Elise, ItIsMine
I
Rating: 1 out of 5
Bonjour je n'est jamais reçu ma commande depuis septembre 2023 merci bien
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Response from Petit-Fernand
Hello, Thank you for writing to us. We are sorry that your order has not yet arrived. Please contact our customer service by phone or at [email protected] so that we can get back to you as soon as possible. Have a nice day, Camille C-MonEtiquette
M
Rating: 1 out of 5
The product did not arrive to me and after soliciting A response you did not even reply. Goods not received and nenvhe refunded
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Response from Petit-Fernand
Good morning Natalia, We are very sorry for this anomaly. One of our operators will contact you in the day so that we can find a solution together, Good day, Chiara Petit-Fernand
A
Rating: 5 out of 5
I always get along very well as a quality. Too bad you have removed some symbols.
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Response from Petit-Fernand
Good morning Antonella, Thank you for your comment and feedback regarding our symbols. Your opinion is important, Have a nice day ?? Chiara Petit-Fernand
M
Rating: 5 out of 5
Fast, true to our choice, we've been working together for years without any disappointments. See you next year.
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N
Rating: 5 out of 5
These stickers are my fave. You can design in many colours and fonts and my daughter and I always choose new designs each time we run out. Fast delivery too.
Response from Petit-Fernand
Hi Nesha, Thank you for sharing your opinion, which is very important to us. We are glad you loved the stickers and our designs. Have a lovely day ?? Chiara Petit-Fernand
E
Rating: 5 out of 5
Following a problem with the reception of my order, I contacted customer service by telephone. A charming lady took care of my request very quickly and did what was necessary. I received my order in 48 hours. I'd like to thank them for their speed and professionalism, and the labels are of excellent quality! I recommend THANK YOU :)
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S
Rating: 3 out of 5
Very beautiful
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Response from Petit-Fernand
Good morning, Thank you for sharing your opinion, We are very happy that you are satisfied with the product. Good day, Chiara Petit-Fernand
J
Rating: 5 out of 5
Products to order. Fast shipping.
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A
Rating: 5 out of 5
GOOD EXPERIENCE
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A
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hi Ana Maria, Thank you for letting us know. We have just sent you an email to help you with this delay of delivery by the post office. Good day, Camille Petit-Fernand
T
Rating: 5 out of 5
We chose to buy the labels and not the stamp pad. We're not at all disappointed: they hold up very well, even when you put the blankets/clothes in the dryer.
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L
Rating: 5 out of 5
Perfect, the product arrived quickly and corresponded to what was ordered!
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L
Rating: 5 out of 5
Everything is perfect
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R
Rating: 5 out of 5
I am really happy with my purchase. This is the third time I bought stickers to mark the clothes of my kids, the stickers arrived in great condition and very fast. They are small enough to be on the clothes labels. Can be read easily but just in case I spaced the letters between each other, and it looks great. The glue is quite resistant, after 3 years they are still on, after all those washes (one kid and now the second using the same clothes). The only suggestion would be that instead of been all in a book style they could come separate in an envelope, in cards so it's easy to take them out, because after some time they tend to get stuck together.
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