The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
BEFORE:The product never arrived AFTER: I made arrangements for a refund which arrived immediately, it is true I did not get the product but, the service was efficient and timely. On a future occasion I will try to purchase again.
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Response from Petit-Fernand
Good morning Giada, thank you very much for your kindness and availability, see you soon for future purchases. Chiara Petit-Fernand
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Barbara D.
Rating: 5 out of 5
Excellent quality...
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Response from Petit-Fernand
Good morning Barbara, I am glad you appreciate the quality of our products. Your opinion matters a lot to us.
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Ilaria D.
Rating: 5 out of 5
Excellent quality, durable products
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Response from Petit-Fernand
Thank you very much for your comment, Ilaria. We are glad to know that our product meets your expectations.
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desiree Sanz
Rating: 1 out of 5
I have not received my order and I ordered it more than 20 days ago.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
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Jessica Castillo campos
Rating: 1 out of 5
25 days later I am still waiting for my order the first time I ordered everything fast and good but this time very bad.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. The second shipment we have sent you is on its way to you and will arrive soon. Good morning, Camille Petit-Fernand
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AA
Rating: 1 out of 5
The order was never delivered to me.
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Response from Petit-Fernand
Good morning Anna, we are sincerely sorry for this anomaly. One of our operators has contacted you to find a solution. We hope you will receive your order very soon. See you soon, Chiara Petit-Fernand
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MARIA M.
Rating: 5 out of 5
Punctual delivery and very durable labels
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Response from Petit-Fernand
Dear Mary Magdalene, Thank you for your positive comment. We are happy that you are satisfied with your experience with Petit-Fernand. See you next time for new purchases.
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BT
Rating: 1 out of 5
This is the second time I have had an order not arrive on time.
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Response from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver your order within the indicated deadline. Good day, Camille Petit-Fernand
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Valeria C.
Rating: 5 out of 5
Repurchased labels for the second year in a row. Beautiful and useful. Professional and fast customer service
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Chiara M.
Rating: 5 out of 5
Beautiful stickers, beautifully printed.
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Forini F.
Rating: 5 out of 5
Very easy site to purchase and very fast in shipping. This is already the second time I have ordered and I am very satisfied! Recommended!
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Sofia E.
Rating: 5 out of 5
Really nice labels ??, well made , also very nice pattern , not the first time I buy from you , so I can say I'm very happy with the service , the only flaw is that this time it took a little while to arrive ,just the last day scheduled for delivery , otherwise everything ok .
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Kikka S.
Rating: 5 out of 5
Great product shipping arrived on time. I have been buying these stickers for several years and find them perfect for the work they are to do on both objects and fabrics.
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Claudia A.
Rating: 5 out of 5
Let's say that the product did not arrive to me. But there was maximum availability and effective communication to solve the problem. And in the end I got a refund.
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Anita
Rating: 5 out of 5
Beautiful labels!!! They arrive on an envelope inserted in a booklet with excellent explanations on how to attach them!Just as I wanted them! Easy to apply and very durable even with frequent use of the 'dryer! I will definitely be getting more!!! Thank you Petit -Fernand
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Adelina V.
Rating: 1 out of 5
I've placed an order more than a month ago and still didn't receive it.
Response from Petit-Fernand
Hello Adelina, we are sorry to hear you still haven't received your order. We couldn't see any previous request made to us via the contact form or by telephone, so we have now contacted you by email to offer solutions. We are looking forward to hearing from you. Jessica, Petit-Fernand
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Sabrina
Rating: 5 out of 5
This is the second time I have purchased the school stickers for little girls. They stick well and are very durable in addition to being cute and nice to personalize. This time I wanted to try the thermoadhesive labels for clothes and I can confirm that they are great, even after washing!!! The protective ironing sheet and directions are provided. Also perfect shipping, no delays. Arrived on schedule.
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Maria Sardon
Rating: 1 out of 5
I did not receive the product I purchased
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly on the part of SEUR. We have just contacted you to help you with this situation. Hello, Camille Petit-Fernand
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paolo C.
Rating: 5 out of 5
I had a problem with shipping...promptly resolved with excellent professionalism and care for the customer..thanks to customer service especially the very kind Chiara.
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Response from Petit-Fernand
Good morning Paul, thank you very much for your comment regarding customer service. The opinion of our customers is important to us. Chiara
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Linda González Proaño
Rating: 1 out of 5
I have not received anything, and no one contacts me after several attempts to contact me.
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Response from Petit-Fernand
Good morning, We are sorry for this anomaly of delivery by Correos. We will contact you this morning to help you as soon as possible. Hello, Camille Petit-Fernand
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Flora
Rating: 5 out of 5
Everything went very smoothly. I had a reception problem with LaPoste and the service was very understanding. I highly recommend this site.
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Federica
Rating: 5 out of 5
Labels well made and arrived in very short time
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Sonia Lozano
Rating: 5 out of 5
I had a problem with the delivery and they solved it quickly and satisfactorily.
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Response from Petit-Fernand
Hello Sonia, Thank you very much for your message ? Hello, Camille Petit-Fernand
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Nader A.
Rating: 5 out of 5
Everything is great I can only recommend it.
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Response from Petit-Fernand
Thank you for your order and your rating. ? We wish you a nice day. Elise, ItIsMine
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Sonia Oli
Rating: 5 out of 5
They are great and although they took a while to arrive, now that I have them I love them.
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Response from Petit-Fernand
Hi Sonia, We are delighted to hear that you like them! ?? Good morning, Camille Petit-Fernand
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Iry T.
Rating: 5 out of 5
I am always super satisfied with the quality and selection.
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Response from Petit-Fernand
Thank you for shopping with us and for your review. We are very pleased that you are satisfied with our products. See you soon for another order! ? Have a nice day, Elise, EsIstMeins
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Eleonora A.
Rating: 1 out of 5
My order never arrived
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Response from Petit-Fernand
Good morning Eleonora, one of our operators will contact you within the day to find a solution together. Good day, Chiara Petit-Fernand
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Delphine Roge
Rating: 5 out of 5
Always great! I use the labels all the time for objects, clothes and shoes. Nothing moves even in the dishwasher or washing machine/dryer. This year I also ordered some lunch boxes and they look great! Fast and free international delivery, a real plus!
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Response from Petit-Fernand
Thank you very much for this great feedback! We are delighted that you like our products ;) Have a nice day? Luce C-MonEtiquette
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Manuela M.
Rating: 5 out of 5
Excellent and durable products. Customer service is excellent. Serious and professional company, helpful and efficient staff. Highly recommended!
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MOSER Claire
Rating: 5 out of 5
The principle is very appealing. The offer is very interesting, with a variety of products.
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María Jesús
Rating: 5 out of 5
Quality product
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Invité
Rating: 3 out of 5
Hello this year I'm a little disappointed with one wash the labels come off the garment whereas last year I ordered some and I was delighted because I washed them several times and the labels never came off.
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to discuss the problem and find a solution! Have a nice day? Luce C-MonEtiquette
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Micaela Montagna
Rating: 1 out of 5
The delivery of the stickers takes a long time, more than the time they put, to me they arrived late and already for my child in his nursery they did not help me, because they had to use others.
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Response from Petit-Fernand
Good morning, We are very sorry for this delay on the part of Correos. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
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Cgm
Rating: 5 out of 5
Very good quality. Also a very fast customer service and claims service.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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cynthia langoiroux
Rating: 5 out of 5
Perfect fast delivery
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Valentina C.
Rating: 1 out of 5
The goods never reached me
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Response from Petit-Fernand
Good morning Valentina, we are very sorry that you did not receive your order. We promptly refunded your order as you requested. See you soon, Chiara Petit-Fernand
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Le Roux
Rating: 5 out of 5
Very fast shipping! Easy to personalize and I'm very pleased with the quality. The gourd is really very pretty
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Lixy Carolina Fermin Montilla
Rating: 5 out of 5
They are kind and respectful, their labels are very nice, of high quality and they last a lot on objects and clothes of all kinds. I love them, I always order for my son and myself.
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Response from Petit-Fernand
Hello, We are very happy to read your message ! Thank you very much ? Good day, Camille Petit-Fernand
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AnC
Rating: 5 out of 5
Everything fast and very good
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MARINA LUNA
Rating: 3 out of 5
Positive the quality. Negative the delivery time
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Response from Petit-Fernand
Good morning, We sincerely regret that Correos did not deliver your order on time. However, we are very pleased to hear that you liked our products. Hello, Camille, Petit-Fernand
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