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A
Rating: 5 out of 5
quality products, customizable, fast shipping! perfect!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 3 out of 5
Perfect labels as always, exaggeratedly long wait time. The package was initially delivered to a wrong address (not my fault), then sent back to correct address but with almost 1 month wait.
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Response from Petit-Fernand
Good morning Cristina, we thank you for your comment. We are sorry for the waiting time which is not up to us but we are heartened to know that you appreciated the quality of our products. Good day, Chiara Petit-Fernand
A
Rating: 3 out of 5
The company is doing well; however, the shipping service was very long about 26 days
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Response from Petit-Fernand
Good morning Alessia, thank you for your comment. We are sorry if the waiting time was more lubnghi than expected. Unfortunately, we cannot intervene in postal services. We are glad that you still appreciate our company, your opinion is important to us. Good day, Chiara Petit-Fernand
A
Rating: 5 out of 5
super attentive, very good quality and helpful. in mid-August I ordered some labels for my son, but almost 3 weeks passed and they did not arrive, I contacted this company and they sent me new ones that arrived just 10 days later, and my surprise was that the two envelopes of labels arrived!!! I called them to tell them that the two envelopes had arrived and to charge me for them but they gave them to me as a gift. It wasn't my first time buying but it won't be my last either as they are super practical labels and very easy to apply.
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Response from Petit-Fernand
Good morning, Thank you very much for your message. We are delighted to hear that you have received your order. Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
It takes a while to arrive, but this is the second time I've bought them from here. I love their designs and the pack options they offer!
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A
Rating: 5 out of 5
Very fast delivery and good product quality. Everything conforms
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A
Rating: 1 out of 5
The order did not arrive after more than 3 weeks.
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Response from Petit-Fernand
Good morning, We are sorry that Correos has not delivered your order yet. I confirm that we have reimbursed you for your order. Good morning, Camille Petit-Fernand
R
Rating: 5 out of 5
Well-made labels! They last through the washings!
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L
Rating: 5 out of 5
Great site, customer service and delivery.
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B
Rating: 5 out of 5
The sticker book is a well thought out idea and makes everything so easy to use. Really liked the packaging
Response from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your trust ?? Have a nice day! Camille Petit-Fernand
N
Rating: 5 out of 5
Delighted with the product, quality, price and shipping. I will definitely repeat.
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M
Rating: 5 out of 5
Meets my expectations
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E
Rating: 5 out of 5
I ordered and tried the self-adhesive and iron-on labels on clothes, shoes and objects. They're beautiful and hard-wearing, and I highly recommend them! Thank you so much! I also ordered the little bag for changing clothes, it's beautiful! I love it! Delivery RAS
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M
Rating: 1 out of 5
The transport is terrible, you order it urgently and it arrives in 15 days. It happened to me with one order, I gave them another chance with another and with both the same thing happened to me.
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Response from Petit-Fernand
Good morning, We are sorry that SEUR has taken so long to deliver your order. I confirm that we have refunded the shipping costs. Hello, Camille Petit-Fernand
V
Rating: 5 out of 5
Great quality and price too
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A
Rating: 5 out of 5
Easy to use,
S
Rating: 5 out of 5
Beautiful, practical and very useful products.
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A
Rating: 5 out of 5
top purchase
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A
Rating: 1 out of 5
The times I have ordered labels you do not meet the deadlines. The material is good, but you should meet your deadlines.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos did not meet the delivery deadlines. However, we are delighted to hear that you liked our products. Hello, Camille Petit-Fernand
N
Rating: 5 out of 5
I am super happy with the name badges, they hold up very well
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
R
Rating: 5 out of 5
Lovely items
P
Rating: 5 out of 5
Nice and well done
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P
Rating: 5 out of 5
Very attentive customer service and the products are great.
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C
Rating: 5 out of 5
Everything perfect ??
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F
Rating: 5 out of 5
Always a guarantee of quality! I have been buying for years and have never been disappointed!!!
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B
Rating: 5 out of 5
Always perfect. Quality labels. The snack boxes are very sturdy and pretty.
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S
Rating: 5 out of 5
Canon labels! Very easy to use and very durable!
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K
Rating: 1 out of 5
Shipping takes far too long and then without a tracking number. There are a thousand other sites that do it better. That's why I no longer order here.
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Response from Petit-Fernand
Hello, After checking, we have to realize that you did not have tracking because you opted for standard delivery without a tracking number. However, we also offer tracking as well as express delivery. Have a nice day, The EsIstMeins Team
L
Rating: 5 out of 5
Good material, the stickers withstand washing.
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience. :) Good morning, Camille Petit-Fernand
C
Rating: 5 out of 5
All perfect
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I
Rating: 5 out of 5
I purchased the thermoadhesive labels doubtful about their result.... But I must say that, once used, they respected every feature : easy to apply, resistant to washing (high temperatures), and yummy ??. To be repurchased!
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F
Rating: 5 out of 5
Really good quality labels, I already have a batch from before (this was my second order, after a first order last year) and they're amazing. They don't change with washes, no fade, no move, perfect. The only reason I had to reorder was because I ran out of labels for new clothes and items! Delivery was spot on too.
Response from Petit-Fernand
What a wonderful review Frederique! ?? Thank you so much! Jessica, Petit-Fernand
B
Rating: 5 out of 5
Excellent quality product. Super recommended!!!
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A
Rating: 1 out of 5
I bought iron-on labels.... and they go off as soon as I wash them for the first time (30°- spin 600). I'm very disappointed. Yet the writing and the choice of small images is really nice.
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It's abnormal for them to come off if they've been applied correctly. I've just e-mailed you to try to understand the situation better and help you! Have a nice day? Luce C-MonEtiquette
C
Rating: 1 out of 5
I still haven't received my labels since September 4, apparently because of the Chronopost problem, but now it's just the post office, which still hasn't delivered anything.
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Response from Petit-Fernand
Hello, I'm sorry to read that your order has suffered a delivery incident. I will contact you in the morning to help you! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
I started buying the stickers when I saw them on Instagram but they were either too big or too small. My daughter likes to have her phone number and name on it in case she loses something and the size of the petit Fernand ones are ideal, they look great with clear print. The topay stickers adhere great no need to review every so often, I have backpacks and cases that take 3 years and are like the first day. The object stickers have been in the same tapper for two years and are practically new and do not peel off with washing. I have bought two more times and for friends who are just as delighted as I am.
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Response from Petit-Fernand
Good morning, Thank you very much for your message! We are delighted to hear that you like our products. Thank you for your loyalty. Hello, Camille Petit-Fernand
J
Rating: 5 out of 5
There is a nice assortment, something for everyone. Finally, I ordered more name stickers and the lunch box. The stickers do what they promise, look nice and stick very well (to clothes and objects). The lunch box is very good quality, the motif looks very nice and is high quality. The cool packs are great! The ordering process is easy and the order was with me within a week. I am very satisfied.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Great! Very satisfied with the order!
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S
Rating: 5 out of 5
Delivery went smoothly
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M
Rating: 3 out of 5
The package did not arrive and they had to send me a second package which, although delayed, finally arrived.
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Response from Petit-Fernand
Good morning, We are sorry it took so long to deliver your package. We hope that everything is still to your liking. Hello, Camille Petit-Fernand