Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Nicky
Rating: 1 out of 5
I never got my stickers
Response from Petit-Fernand
Hello Nicky, we are sorry to hear you never received your order! It was shipped at the beginning of September, with a tracking number. I have now contacted you by email regarding delivery times and to arrange for a solution. Jessica, Petit-Fernand
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HV
Rating: 5 out of 5
Easy to order. Product corresponds to expectations. Quality and sturdiness even with daily cleaning of items with labels.
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Pascale Delebarre
Rating: 1 out of 5
I never received my order. I had made a request for express delivery which I paid 9.5 euros for. The parcel never arrived. Customer service reimbursed me the 9.5 euros but I still haven't received my parcel. I asked my neighbors if the deliveryman had gone to the wrong letterbox but they didn't receive anything.
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Response from Petit-Fernand
Hello, I'm sorry that your order has been subject to a delivery anomaly by Chronopost. I will contact you in the morning to help you! Have a nice day? Luce C-MonEtiquette
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Mariafrancesca
Rating: 5 out of 5
Excellent products, great quality/price. easy and fast orders, great delivery time. All very reliable, I had a great time.
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manuela C.
Rating: 5 out of 5
I got the labels for my son's school supplies! He was delighted, he liked them so much!
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Al
Rating: 5 out of 5
Very well received, arrived +/- quickly. Well packaged, as described. Very happy with my purchase, will recommend again!
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Sara G.
Rating: 5 out of 5
This is the second time I have supplied from you. Wide choice, quick delivery.
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LAURA
Rating: 3 out of 5
The product is of good quality, but to wait 15 days and when you make the purchase it says 48 hours, it is misleading.
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Response from Petit-Fernand
Good morning, We are sorry you had to wait 15 days to receive your order. Hello, Camille Petit-Fernand
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BRENDA B.
Rating: 1 out of 5
Well the package never arrived .
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Response from Petit-Fernand
Good morning Brenda, We are sorry that your order did not arrive due to the mail, however you have been fully reimbursed for your purchase. Good day, Chiara Petit-Fernand
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MARINA MASSEBOEUF
Rating: 5 out of 5
I recommend the quality of the products.
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"Virginie " "Crisanto "
Rating: 5 out of 5
The labels are very pretty, as usual, and hold very well on the garment. The labels I bought last year are still on the garment and have never come off.
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Nicoletta R.
Rating: 5 out of 5
Excellent quality labels
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Laura B.
Rating: 5 out of 5
Colorful, eye-catching labels and customer service that solved my problem quickly and at no extra cost.
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Elise CAMPLO
Rating: 5 out of 5
Labels received within a few days. Perfect
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Fa Da
Rating: 1 out of 5
The labels came off after the first wash despite meticulously following the installation instructions.
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It is abnormal for them to come off if they have been correctly applied. I will contact you this morning to help you. Have a nice day? Luce C-MonEtiquette
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F. K.
Rating: 5 out of 5
Product vehicle sticks me well buy the product again in any case ?
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Response from Petit-Fernand
Thank you very much for your order and your review. We are delighted that you like our products. We look forward to your next order! Have a nice day. ?? Elise, EsIstMeins
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Silvia S.
Rating: 5 out of 5
Great staff. I had made a mistake when ordering and they solved my problem immediately and to the best of their ability even though it was caused by my fault
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Alba Maria Lázaro Hinarejos
Rating: 5 out of 5
The stickers came perfect, they are very pretty and also arrived beautifully presented with instructions and a gift of stickers for my daughter.
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Nicole
Rating: 3 out of 5
Labels are great Shipping took way too long...! Approx. 10 days for an envelope is too long
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Response from Petit-Fernand
Thank you for your purchase and your rating. The delivery time actually takes up to 10 days. As we are a French company that manufactures the products in France and ships from France, delivery may take longer than expected. However, we are very pleased that you like our products. Have a nice day, ? The EsIstMeins team
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Kimi CORIOLAN
Rating: 5 out of 5
Top as always
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cliente
Rating: 1 out of 5
Order NEVER Received
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Response from Petit-Fernand
Good morning Luisa. We are sorry to read this message. Unfortunately, we cannot intervene when the mail loses orders, which is why you were promptly refunded. We are also sorry that you did not receive your order. Good day, Chiara Petit-Fernand
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Shirley M.
Rating: 5 out of 5
All perfect
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client(e)
Rating: 5 out of 5
Fabric adhesives arrived equal to request and on time.
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Mathilde Benazet
Rating: 5 out of 5
Perfect products and fast shipping.
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Eleonora B.
Rating: 1 out of 5
Labels ordered in late August and shipped on September 2 never arrived! If the post office is not reliable, do not offer the service!
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Response from Petit-Fernand
Good morning Eleonora, we are very sorry that you did not receive your order. I will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
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giada
Rating: 5 out of 5
Good stamp
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Simona T.
Rating: 1 out of 5
I am waiting for my order since September 2,the day e6 was shipped. Very kind,I was assured that it will be sent back to me and will arrive soon...let's hope so because I have been buying these labels for years and have always been satisfied.
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Response from Petit-Fernand
Good morning Simona, we are very sorry for the delay of your order. I will contact you later today with updates. Good day, Chiara Petit-Fernand
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Silvia
Rating: 5 out of 5
I received what I expected and what I purchased matched exactly the products seen on the site.
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Carmen P. Torres
Rating: 5 out of 5
Everything arrived perfectly and on time.
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Miriam
Rating: 1 out of 5
Unfortunately, I spent more than 30 but the product never arrived
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Response from Petit-Fernand
Good morning Miriam, We are very sorry that you did not receive your order. I will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
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Ángela María
Rating: 5 out of 5
I loved them, the colors they have and the images are perfect. Easy to place.
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Madame CERENA FROMENTEAUX
Rating: 5 out of 5
Perfect. Fast delivery and beautiful, high-quality labels
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MRS C.
Rating: 5 out of 5
I love theses labels for marking my daughters school clothes. Third year now of purchasing the labels. Easy to stick on, no sewing, just peel and place on the garment.
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Gema Ramírez González
Rating: 5 out of 5
Everything is perfect, I love it ?
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MONICA
Rating: 5 out of 5
They are beautiful stickers!!!! Very fast
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Mathilde G
Rating: 5 out of 5
Very good products and fast delivery, in short an efficient company!
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WDLT
Rating: 5 out of 5
The labels turned out great, the packaging and presentation excellent. I will repeat when I need again
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Jasmin D.
Rating: 3 out of 5
Long delivery time
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Response from Petit-Fernand
Thank you for your order and your review. Our products are actually made in France and shipped from France, so delivery may take longer than expected. However, we hope you enjoy our products. ? Have a nice day, The EsIstMeins team
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Parent
Rating: 5 out of 5
Very good customer service and quality order. I recommend
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Stéphanie Chalou
Rating: 5 out of 5
Very good products! Labels that won't move in the wash or dryer! Small bag for school supplies, super cute with the construction equipment. Received in no time!
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