Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Maria C.
Rating: 5 out of 5
Update: Problem solved with new free mailing from 'company. Good communication with the customer. Order placed on 08/09, today 23/09 still no news of the labels. Absent customer service, not responding to emails except with an automated message that does not respond to the problem encountered which is the inability to track the shipment despite having sent the tracking number(at this point I believe incorrect). School has already started and I am still waiting to receive the labels I ordered and hoping to receive them. I do not think I will buy from this site again and especially will not recommend it.
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Response from Petit-Fernand
Good morning Maria Cristina, we are very sorry to read this message and are very surprised. We cannot find your contact and consequently your order. Please contact us by phone today so that we can help you as soon as possible. Good day, Chiara Petit-Fernand
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Badea Iuliana
Rating: 5 out of 5
Just magnificent
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Agurtzane Rodriguez
Rating: 1 out of 5
I have been waiting for the order for a month. They only give me the tracking number, which does not clarify anything. Order paid for, and no response from them.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. We have just contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
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client
Rating: 5 out of 5
Great customer service, I've been ordering these labels for over 8 years and they're always top notch. The quality is really very very good.m and resistant. I ordered a lunch box this year and nothing to say, really beautiful and practical.
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Elizabeth Michel Segura
Rating: 5 out of 5
I'm very happy with the result because the labels are really solid. It's already been 2 years since I put my first labels on and they didn't move on my child's clothes, which is why I placed a new order and the shipment is very fast.
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Manuel Inmaculada
Rating: 5 out of 5
I had a little mismatch with my first order that did not arrive but they sent me another one without any cost and it was faster. Thank you very much
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Dolores Maldonado
Rating: 5 out of 5
It is a very good product Since my daughter started kindergarten with 2 and a half years until now that is in 4 primary e bought on your website and I have done very well ? The products are quality and it shows !!! ????
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Response from Petit-Fernand
Good morning, Thank you very much for your trust ! ?? Hello, Camille Petit-Fernand
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María del Pilar Cintado Arana
Rating: 5 out of 5
Because they are fast in shipping, because the variety of labels are great and because it is the second time I order and I will not stop ordering, not only for school promotion ..., very satisfied!
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Meikos Peikos
Rating: 5 out of 5
Great the first time they had not arrived and I could not give my opinion but now that they arrived perfectly they are perfect.
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Idaira Rodriguez Muñoz
Rating: 5 out of 5
Fast and friendly customer service, responsive in terms of incidents. Finally my order arrived without incident
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Sarah P
Rating: 5 out of 5
Always very satisfied with my order. ??
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Rescol
Rating: 1 out of 5
The shipment took several weeks to arrive.
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Response from Petit-Fernand
Good morning, We are very sorry that it took so long for the post office to deliver your order. We hope you still like our products. Good day, Camille Petit-Fernand
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Nicole D.
Rating: 5 out of 5
Fast delivery of the great labels. This has already been our repeat order as we are so impressed with the quality.
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Response from Petit-Fernand
Thank you very much for this nice review. Have a nice day, ? Elise, EsIstMeins
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Vanessa Gómez Jimenez
Rating: 1 out of 5
I have not received the product, I have claimed it and I still have not received it.
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Response from Petit-Fernand
Good morning, The second shipment is on its way to you and will arrive this week with Correos. Good morning, Camille Petit-Fernand
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Christelle
Rating: 5 out of 5
As usual, clean and tidy, my grandsons loved it, because in addition to the lunch box, there's now one who, thanks to the spare parts, can take back his personalized gourd.
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customer
Rating: 5 out of 5
Fantastic products and customer service, so helpful!!
Response from Petit-Fernand
Hello, Thank you so much ! Kind regards, Camille Petit-Fernand
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Anais Crozat
Rating: 5 out of 5
Super nothing to say
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Gaëlle PRINGAULT
Rating: 5 out of 5
Very good, the price is right. Seems to hold labels well, backpack label too good.
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Aurélie Goulot
Rating: 5 out of 5
The product always meets our expectations.
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SR
Rating: 5 out of 5
Super convenient
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Juliane
Rating: 5 out of 5
Esistmeins was recommended to me by a friend. I had no previous experience with it. I am honestly thrilled. The stickers hold well, look great and you can choose very nice designs.
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Florence F.
Rating: 5 out of 5
Quality products that last and are easy to install.
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Simon Luder
Rating: 5 out of 5
Beautiful labels, received promptly!
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Francesca P.
Rating: 5 out of 5
All perfect
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Jenia P.
Rating: 1 out of 5
The labels were delivered late. The maximum number of days (10 days) was not enough. The labels were probably also dried. The envelope with the contents was in poor condition. Unfortunately, the labels did not stick properly either. We have already had to replace many of them. I don't know what the problem is, but our labels are of very poor quality.
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Response from Petit-Fernand
Hello, thank you for your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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N.L
Rating: 3 out of 5
Delivery time very long
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry that you received your order late, but unfortunately we have no control over the postal service. ?? However, we hope you enjoy our products. Have a nice day, The EsIstMeins Team
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Invité
Rating: 3 out of 5
The labels are attractive and well-made. The clothing and shoe labels stick well. As for the clothes, I put them in the washing machine and the labels stuck well :-)
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It's not normal for them to come off if they've been correctly applied. I will contact you in the morning to help you. Have a nice day? Luce C-MonEtiquette
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Mar Ponga
Rating: 5 out of 5
Very pleased ?
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Aida Arjona Resinas
Rating: 5 out of 5
The designs are very fun and beautiful. Good quality. Several fonts to choose from.
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Laura Llames Vázquez
Rating: 5 out of 5
I have been buying stickers for my daughter's material and clothes from this site for years because they have always given me very good results. The ones for the clothes can go in the washing machine countless times and do not peel off. And the same goes for the material.
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Karen F.
Rating: 1 out of 5
We haven't even received it yet!
Response from Petit-Fernand
Hello Karen, we are sorry to hear you haven't received your order! I have now contacted you by email regarding delivery times and to arrange for a solution. Jessica, Petit-Fernand
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Nicole C.
Rating: 5 out of 5
Great products, I have been using their labels for my children for years now.
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Jazmin Burga Recuenco
Rating: 3 out of 5
The order took much longer to arrive than I was told at the time of purchase.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has been late in delivering your order. However, we hope that everything is to your liking. Hello, Camille Petit-Fernand
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Carolina
Rating: 5 out of 5
The labels are super cute, easy to stick and last a long time. Shopping and selecting the labels is easy and quick. The rest of the Petit-Fernand products are great, we love the bottle, lunch box and changing bags for the nursery. Everything is great
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Serena M.
Rating: 1 out of 5
Not received the package and had to make the refund
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Response from Petit-Fernand
Good morning Serena, we too are sorry that you did not receive your package, unfortunately we cannot intervene on the postal services. In fact, to remedy this anomaly we have proposed several solutions, including a full refund of your order. Good day, Chiara Petit-Fernand
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Stéphanie Völz
Rating: 1 out of 5
I paid 9.90 for express delivery of 50 (delivery within 48 hours) only to receive my order 2 weeks later. Disgraceful!
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Manuela A.
Rating: 5 out of 5
Practical and really cute labels, on time delivery. I will continue to buy them
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Anna
Rating: 5 out of 5
fast, efficient, neat
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Lauracc
Rating: 5 out of 5
Very good quality product, with an unbeatable presentation, they give you a kind of booklet with the labels and instructions so that they are all together and do not get lost, and the customer service is wonderful. Without a doubt I will repeat every year.
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Elena D.
Rating: 5 out of 5
I have been ordering labels through them for a long time and the experience is always very positive.good presentation and the stickers as a gift with the order,a detail!!!My daughter is delighted too!!!!
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