Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 244 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Francesca G.
Rating: 5 out of 5
I have been buying labels for both of my babies every year for at least five years. Aside from being very pretty, they are really good quality. The ones that stick to the fabrics, for example, that we use on the pencil cases, have never come off, despite washing in the washing machine. The delivery service is also perfect. What to say. Super satisfied!
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Cristina
Rating: 1 out of 5
I had paid for the package to arrive within 18 hours, and I got it in Brussels 6 days later.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
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Laura B.
Rating: 5 out of 5
I bought 2 packets, the site is very intuitive and the packets are very convenient because in a block there is everything you need. The labels are beautiful and convenient to use... only flaw maybe the shipping time (about 3 sett) but just order on time. highly recommended!
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Joelle Vallez
Rating: 5 out of 5
Superb labels, very practical. The labels are still holding well.
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Sabrina K.
Rating: 5 out of 5
I ordered different designs for my three sunshines. There's something for everyone.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Mathilde LAPAJON
Rating: 1 out of 5
I'm not satisfied because I paid a lot for express shipping and it took 6 days to receive them.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
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Allegra
Rating: 5 out of 5
The site is easy and intuitive. Within minutes I had custom created and ordered the labels I needed. Many customization options are available, good choice of fonts and great images and colors. Be careful though to create a good contrast between the background color of the label and the font color if the font was very thin you risk it not reading well
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Sabrina Adam
Rating: 5 out of 5
Super two orders already placed
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Teresa De Leon Rodriguez
Rating: 5 out of 5
I have been ordering for years and they are very nice and on time.
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
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Amelie Boucomont
Rating: 5 out of 5
Great product, great service
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Anne Sophie Allain
Rating: 5 out of 5
I am delighted with my purchase. Very resistant to washing and very nice design.
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Constanze
Rating: 5 out of 5
Always satisfied with the quality!
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Response from Petit-Fernand
Thank you very much for your purchase and this super nice review, which makes us very happy! Have a nice day, ? Elise, EsIstMeins
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Elisabeth
Rating: 5 out of 5
Very practical and pretty
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Homelover
Rating: 3 out of 5
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Response from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
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Hélène Leclercq
Rating: 5 out of 5
Very good, I recommend
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Audrey
Rating: 5 out of 5
Perfect, as it has been for several years.
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Celia Navarro Alonso
Rating: 5 out of 5
Excellent as always
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
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SH
Rating: 5 out of 5
Great customer service. I emailed to change the font after I'd placed my order and got a speedy reply back confirming this had been done. Delivered within the time frame stated and great quality. Will be ordering more in the future.
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bounatouf hela
Rating: 1 out of 5
Unfortunately the labels came off in the first wash.
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Response from Petit-Fernand
Hello, I'm sorry you're having trouble with your labels, I've just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Client
Rating: 5 out of 5
Ultra fast to install and long-lasting We're delighted!
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Souhila Hadidi
Rating: 5 out of 5
Super, it sticks well, and is pretty, delivery a little long, it takes two weeks.
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Charlene D.
Rating: 5 out of 5
Simple easy peasy to stick. One wash in and appears to be solid. Good price also.
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Audrey Reig
Rating: 5 out of 5
The labels are pretty and stick well to the clothes! The colorful fabric pouches are adorable. Good value for money. I also had the chance to try out the after-sales service, as my first shipment got lost on the way, and they sent my order back. It was quick and very commercial. Thank you very much.
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Daniela
Rating: 5 out of 5
Everything was just right and the delivery was fast! I had a problem with Chronopost and the C-MonEtiquette team quickly took over so that I received my product on time.
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laetitia fabbio
Rating: 5 out of 5
Clear site, easy to find what you want, easy to customize and cool designs.
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Mat
Rating: 3 out of 5
3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????
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Response from Petit-Fernand
Hello, I'm sorry your order was placed in error. As we make personalized objects and labels, we cannot take them back or modify an order once it has been received! Thank you for your understanding, Luce C-MonEtiquette
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Nessa
Rating: 5 out of 5
Hello, I ordered iron-on labels for the first time and I'm very happy with this product. Easy to put on clothes and they hold extremely well even after washing. The delivery time was respected.
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TARTAUD Laura
Rating: 5 out of 5
Very happy with my purchase The labels are very nice as you can choose
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Mairy
Rating: 5 out of 5
I prefer self-adhesive labels because they last longer than iron-on labels.
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Tanguy Autissier
Rating: 5 out of 5
Quick order Labels stick very well Varied selection
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EliMo
Rating: 1 out of 5
I have not received my order and I have not received my refund.
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Response from Petit-Fernand
Good morning, I confirm that your refund was made on 07/09, it will be visible in your bank account within 7 working days. Hello, Camille Petit-Fernand
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Manon Blasco
Rating: 5 out of 5
Super website, quality products and services. Fast delivery.
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ANA MARIA DOMINGUEZ GARROCHO
Rating: 1 out of 5
It is a scam, the orders do not arrive ...
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Response from Petit-Fernand
Good morning, We are sincerely sorry to hear that the post office did not deliver your order. We hope that you were able to place the express delivery order that we have offered to help you. Hello, Camille Petit-Fernand
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Laura
Rating: 5 out of 5
Very nice order!
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Maya Doumandji
Rating: 5 out of 5
My daughter is delighted with her labels and personalized water bottle ^^.
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Emilie BLANC
Rating: 5 out of 5
Beautiful, durable labels. I've been ordering them for several years now and I'm always satisfied.
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CLAUDIA BURCEA
Rating: 1 out of 5
Delivery ?? delayed by more than a week, delivery at 9 . Never returns from you, please refund my express delivery which was never respected!
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Nina P.
Rating: 5 out of 5
The stickers are of good quality and will easily last longer than a nursery year (with regular washing)?
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
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Anna M.
Rating: 5 out of 5
Labels for items resist perfectly to dishwasher washings, as do labels for garments to machine washings. Bright colors, beautiful.
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Aurelie El Ayti
Rating: 5 out of 5
Very good, responsive customer service.
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