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A
Rating: 5 out of 5
I have been ordering through you for years..simple site,ordering is easy and delivery time as described. Precise and correct. Congratulations
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 241 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Easy, fun, fast and at the right price!
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S
Rating: 5 out of 5
I've been using your labels since 2017 and I'm still delighted.
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I
Rating: 3 out of 5
The water bottle I ordered lets the water out. My son's bag was completely wet on the first day of school? Update: They will send me a new water bottle. The customer service is very good, they quickly solved the problem.
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Response from Petit-Fernand
Hello, I'm sorry that your gourd has such a defect. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
The labels were delivered very quickly, and receiving them all in a small booklet is very practical. We've already used them for school, and even the ones for shoes hold up really well. Very good buy
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M
Rating: 1 out of 5
I have not received my order yet
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Response from Petit-Fernand
Good morning, The second shipment we have sent you should arrive this week. Do not hesitate to contact us by email for any further information. Hello, Camille Petit-Fernand
L
Rating: 5 out of 5
The company took care of Chronopost's delay, refunding me the full amount of my order, which I no longer needed because it was too late. For this I can say that I am very satisfied.
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L
Rating: 3 out of 5
I take labels every year, so I'm always happy with them, they hold up well. I'm just disappointed with the Christmas stickers because they're expensive for what they are. And I didn't choose the right color for the text on the website. It looked good but in real life you can't see the name very well, which is a shame. As for the quality, nothing to say.
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Response from Petit-Fernand
Hello, thank you for your comment, I'll pass it on to our production department right away. If you have any further questions, please contact us via our contact form! Have a nice day? Luce C-MonEtiquette
N
Rating: 5 out of 5
Fast and efficient
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C
Rating: 5 out of 5
Ordered shoe tags and a wooden bag tag for my daughter's first day of kindergarten. Top! A ring would be desirable with the wooden label so that it's less difficult to remove by the child or someone malicious. Otherwise top quality! I'm delighted!
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V
Rating: 5 out of 5
I've been using the labels for two years already, and in addition to looking great, they are also durable!
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A
Rating: 5 out of 5
I've been ordering for 5 years; beautiful labels that last over time, bag labels that are just great, my son chose a fox and a dinosaur for his two school bags. When we received our order, he screamed because he was so happy to see the fox and the dinosaur with his name on it. Thank you for your professionalism.
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A
Rating: 5 out of 5
These labels look great
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N
Rating: 5 out of 5
Jadore too cute received quickly perfect
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S
Rating: 5 out of 5
All good as always
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Response from Petit-Fernand
Thank you very much for shopping with us and for your great review. Have a nice day, ? Elise, EsIstMeins
W
Rating: 5 out of 5
You've answered my question directly.
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R
Rating: 5 out of 5
This is the second time I have ordered and I am very satisfied, thank you again.
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M
Rating: 5 out of 5
Excellent, long-lasting products that are fun for children to play with.
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J
Rating: 5 out of 5
I order these self-adhesive labels every year for my son, and find them very practical for both clothes and objects. I find they last quite a long time, and only in very rare cases do the labels come off the clothes.
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M
Rating: 1 out of 5
Despite several messages sent to find out when I would receive my order. It arrived two weeks later or more. Then when I realized that I was mistaken on a number, it told me that my order was sent but I received it on a week after ??. Disappointed because my previous orders went very well.
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Response from Petit-Fernand
Hello, I'm sorry that your experience with us was not satisfactory. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
E
Rating: 1 out of 5
2 orders. Both never arrived. The refund was made quickly. We will certainly not order there again. Very disappointing.
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Response from Petit-Fernand
Hello, we are very sorry that you did not receive your first order. We had already refunded it to you. Your second order was shipped on September 6, and the latest date of receipt is September 18, as announced in our emails this morning. Unfortunately, we have no control over the postal service and therefore cannot be held responsible for any delays in delivery by the postal service. However, we hope that you will receive your order soon. Have a nice day, ? Your EsIstMeins Team
J
Rating: 5 out of 5
The labels are very pretty, exactly as they looked when I ordered them. They seem to stand up to washing (already 2 washes at 40°C and they haven't budged). We'll have to see how long they last.
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M
Rating: 5 out of 5
Gorgeous labels and kind and present customer service. Too bad about the long delivery time, but not their fault.
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S
Rating: 5 out of 5
All good, as always.
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F
Rating: 5 out of 5
After placing an order for a label that never arrived, Cmon étiquette returned the order promptly. The labels are beautiful and the ones for the clothes wash well. I order at the beginning of every school year and am very satisfied.
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G
Rating: 5 out of 5
Top quality and fast shipping
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P
Rating: 5 out of 5
This is the second time I've ordered and the quality is great! Lots of models to choose from! Well presented! Will recommend again!
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K
Rating: 5 out of 5
Absolutely fab, so lovely. Quick delivery. Have stayed on after the wash too. Even in the kids water bottles. Will definitely be ordering again.
Response from Petit-Fernand
Thank you very much for such a nice comment! We really appreciate it! Have a lovely day ? Luce Petit-Fernand
P
Rating: 5 out of 5
The labels and gourd were received quickly and are attractive and of good quality.
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C
Rating: 5 out of 5
Labels that hold up very well over time, I had made a first order for my son and seeing that it held up very well I made a second one for my daughter. When the package never arrived in the mailbox, I contacted customer service, who got back to me right away. They sent me a second parcel. I highly recommend it and the customer service is really great.
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S
Rating: 5 out of 5
Superb labels that hold up relatively well over time. Except for the ones on the shoes, which come off too quickly. I'd still highly recommend them, as other items on the site are also super interesting.
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A
Rating: 5 out of 5
Fast shipping and perfect product. The labels are cute. I will repeat next year!
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E
Rating: 5 out of 5
it was easy to pick a design, colour and font. they arrived in good time and make labelling school uniform so much easier. I'm very happy and would recommend to a friend.
D
Rating: 5 out of 5
Very good presentation and packaging. The labels fit very well and it's as you ordered. Thank you very much.
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F
Rating: 5 out of 5
I've been stocking up on stickers, water bottles, and Petit Fernand snack holders for three years ?? everything top!!! Need to add more!!!
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E
Rating: 5 out of 5
Shipping takes quite a while to arrive but it is worth the wait. Very good product
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C
Rating: 5 out of 5
We now only order from EsIstMeins. Beautiful stickers for a great price.
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Response from Petit-Fernand
Thank you very much for this great review. Have a nice day, ? Elise, EsIstMeins
C
Rating: 5 out of 5
Superb personalized labels, fast delivery and top service. I had a problem with the labels I guess a paper jam, I report and neither one nor two they did what was necessary. I highly recommend them. Finally a company that cares about their customers and their satisfaction.
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C
Rating: 5 out of 5
More than fair prices and top labels
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N
Rating: 5 out of 5
I ordered the iron-on labels for my children and am very happy with the service! The website is very convenient, intuitive to understand and orders can be placed very easily. Delivery could be faster, e.g. express delivery for an extra charge would be a good option. I am very satisfied with the labels, which are nicely collected in a book in which you can also find the instructions!
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins