English 
S
Rating: 5 out of 5
Great name labels quick delivery washed my daughter uniform several times and still stuck down really impressed
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 241 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 1 out of 5
Order arrived after one month and that only because I phoned to see what happened with my order...if not I would have received nothing.
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Response from Petit-Fernand
Hello, we're very sorry that your order was delivered incorrectly by the postal service. However, we're delighted to have been able to help you, and your order should arrive within the week! Have a nice day? Luce C-MonEtiquette
K
Rating: 1 out of 5
Part of the delivery (the address labels) were simply not delivered although they were confirmed in the AB.
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Response from Petit-Fernand
Hello, We have contacted you today to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
B
Rating: 5 out of 5
Delivery was fast, but unfortunately I had to realize that all stickers come off they just do not stick which was a pity !!!
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Response from Petit-Fernand
Hello, thank you for your order and your review. We have contacted you today to find you a solution. We look forward to your feedback and wish you a pleasant day. ? Elise, EsIstMeins
D
Rating: 3 out of 5
The stickers are in themselves, like writing and color quality, but they can not stick well on pens for that I have deducted a star. In addition to the package I had ordered 60x2 (for 2 children) mini stickers for pens but instead of minis larger ones arrived. Unfortunately, the delivery time is quite long (10 days) that did not suit me at all, for that I also deduct a star. it would be nice if it was visible before purchasing now I have complained about these defects and it also came immediately a feedback. They are sending me stickers again at their expense and I hope that they stick well this time. I also liked the fact that they stapled it together as a booklet and described how to use it. All the stickers are waterproof. I have often washed the lunch boxes and bottles in the dishwasher and am satisfied. As a gift, they included their own logo as a sticker and lots of other colorful stickers. My boy was delighted and immediately decorated his lunch box with them. I can't fault the price because everything is expensive at the moment. Thank you dear Esistmeins team
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Response from Petit-Fernand
Hello, thank you for shopping with us and for your valuable feedback. ? We are always here to help our customers in the best possible way! Regarding the delivery time, shipping with tracking by letter or parcel takes between 3 and 10 working days after shipment. All information about delivery methods can be found in the delivery section of our general terms and conditions. However, we are sorry that delivery takes a little longer. We are a French company and all products are shipped from France, so it always takes a little while for the delivery to reach the customer. We wish you a wonderful day. ? The EsIstMeins team
N
Rating: 5 out of 5
Well-illustrated site and products that live up to expectations
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A
Rating: 5 out of 5
Thank you very much,very professional,utmost seriousness
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R
Rating: 1 out of 5
Extremely disappointed. Please leave. Order placed on August 28. Still waiting for my parcel. Indicated delivered on the site, but nothing in the mailbox. No response from customer service apart from an automatic e-mail. Really, go the other way.
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Response from Petit-Fernand
Hello, I'm sorry that your order is subject to a delivery anomaly by the postal services. I invite you to reply to the automatic e-mail you received so that we can help you as best we can! Have a nice day? Luce C-MonEtiquette
A
Rating: 5 out of 5
Quality, water-resistant stickers (Object stickers). Top-quality water bottles!
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N
Rating: 5 out of 5
Everything perfect
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V
Rating: 5 out of 5
Quick and easy
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C
Rating: 5 out of 5
I live in Spain and I always buy these labels. They do not peel off after washing machines or dryers ... many of them have been stuck to stuffed animals etc. for more than 4 years .... 100% recommendable!!!!
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Response from Petit-Fernand
Good morning, Thank you very much for sharing your experience ! ?? Good morning, Camille Petit-Fernand
C
Rating: 5 out of 5
Great service, very nice labels
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O
Rating: 5 out of 5
I've been using Petit-Fernand for 4 years now and their labels are absolutely amazing. You get what you pay for. The labels are of a clear high quality standard and cut perfectly. Used many others in between that are a cheaper alternative but nothing compare to these. My son loves receding then during the summer to help me label all of his belongings too!
S
Rating: 5 out of 5
The labels and stickers are beautiful. The stickers did not arrive due to a postal error, but I contacted the company and they solved it right away.
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G
Rating: 5 out of 5
very satisfied i recommend to everyone,
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É
Rating: 5 out of 5
High-quality label
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M
Rating: 3 out of 5
Lovely Stickers but doesn't stick well. Some of my daughters stickers are falling out already!
Response from Petit-Fernand
Hello, I am very sorry that you are having problems with our labels, they should not be falling out. I sent you an email to provide you with further assistance! We are here to help, Have a very nice day ? Luce Petit-Fernand
S
Rating: 5 out of 5
A loyal customer for years! High-quality labels and service
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A
Rating: 5 out of 5
Products were very nice
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Having to choose adhesive labels for clothes and items for kindergarten, I trusted Petit Fernand and the super positive reviews it had. I am fully satisfied with my choice. I liked the ability to fully customize the labels with a wide choice for both graphics and font and colors. Fast and timely shipping (despite arriving from France) the package arrived in excellent condition and the labels are of even higher quality than I thought. I also appreciated the detailed instructions that came with the labels for how to apply them to clothing/objects.
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A
Rating: 1 out of 5
The order never arrived and they have not responded to my emails requesting a refund.
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Response from Petit-Fernand
Good morning, I confirm that we have made the refund of your order on 15/09. As we told you in our email, it will be visible in your bank account in the next few days. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
Everything came great
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B
Rating: 1 out of 5
It has taken more than three weeks to arrive
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Response from Petit-Fernand
Good morning, We are sincerely sorry that your order took so long to arrive. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand
P
Rating: 3 out of 5
When choosing the shipping method it did not indicate that express shipping was almost 10. You didn't see it until after you paid in full. So, it almost cost as much for shipping as it did for the stickers.
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Response from Petit-Fernand
Good morning, Shipping is free for labels. Therefore, express shipping is optional. The cost is 9,50 euros and you can see it in the purchase summary before finalizing your order. We sincerely regret that it was not very clear. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand
I
Rating: 1 out of 5
The order did not arrive and I had to request a refund.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order did not arrive. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand
A
Rating: 5 out of 5
The best labels I have ever tried, I put them in the dryer every week, washed them twice a week and they have lasted me over 1 year without falling off. They are beautiful and do their job.
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M
Rating: 5 out of 5
Fast delivery, great quality, beautiful labels
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
M
Rating: 1 out of 5
I still have not received the tags. I have contacted customer service because I paid for tracking that is not showing and have not heard back.
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Response from Petit-Fernand
Dear Milena, We are sorry for the late reply, your message had actually ended up in the spam box. We have replied to you to try to help you. Good day Alessio, Petit-Fernand
D
Rating: 5 out of 5
They are fast and reliable. The products durable over time.
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M
Rating: 5 out of 5
Easy to use site. Quick delivery
S
Rating: 5 out of 5
Fast and high quality !!!!
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I
Rating: 5 out of 5
Great stickers with good quality. We will probably order some more.
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Response from Petit-Fernand
Thank you very much for your purchase and your nice review. We are already looking forward to your next order :) Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Excellent service and amazing labels. Will purchase again , love them
A
Rating: 5 out of 5
Perfect, the labels are of good quality and hold well.
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I
Rating: 5 out of 5
Plenty of choice, kit options, fast shipping and fun designs.
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N
Rating: 5 out of 5
Sticks well. Holds even after washing.
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Response from Petit-Fernand
Thank you very much for shopping with us and for your kind review. Have a nice day, ? Elise, EsIstMeins
J
Rating: 3 out of 5
So the standard delivery failed by 8 days more than stated. The after-shipment service worked well.
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Response from Petit-Fernand
Good morning, We are sorry for this delay in delivery by the post office. We hope that you still liked our products. Hello, Camille Petit-Fernand
E
Rating: 1 out of 5
The labels keep peeling off clothing
Response from Petit-Fernand
Hello Emma, we are terribly sorry that the quality of your labels is unsatisfactory! This is not normal and we have now reached you by email to offer a solution. Looking forward to hearing from you! Jessica, Petit-Fernand
K
Rating: 1 out of 5
DONT ORDER OF THIS WEBSITE!! Didn't receive my order and is impossible to get a response from emails shocking service clearly a scam and will be taking this further
Response from Petit-Fernand
Hello Kelly, Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand