Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 233 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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BARBARA POLICHETTI
Rating: 5 out of 5
Beautiful labels.
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Ilaria Belloni
Rating: 5 out of 5
easy-to-use website, even on a cell phone, lots of colors and styles available. even if there was a slight delay, I was notified by e-mail (and finally the order arrived just 1 day late).
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Erica
Rating: 1 out of 5
I never received the package or received an explanation
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Response from Petit-Fernand
Hello Erica, A delivery notice was left in your letterbox on September 5. However, we have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
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Happy Mum
Rating: 5 out of 5
Fast, quality service. Top product!
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MAR?A JOS?
Rating: 5 out of 5
They are very cute and of good quality.
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Pepiite
Rating: 5 out of 5
I would like to thank the children's clothing company for the special offer on the labels. Fast and careful delivery Easy to apply and washable. I also bought a water bottle and am very satisfied! My soon-to-be 3-year-old son immediately understood how to use it.
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Charlotte CRINIERE
Rating: 5 out of 5
Fast delivery and my order for a personalized bag is great, it's really beautiful, high quality and also big enough to store lots of stuff I recommend 100%.
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Nilda Sanchez
Rating: 3 out of 5
It is all very nice design ... the bad thing is that the second day that the child returned from school had the bottle cap broken ... the good thing is that even if you do not have the cap if you cover it well does not lose water! But I would have liked it to be more resistant
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Response from Petit-Fernand
Good morning, We are sorry to hear that your bottle cap broke so easily. We have contacted you to help you. Hello, Camille Petit-Fernand
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JACQUES Jennifer
Rating: 5 out of 5
Fast shipping and very good customer service I had a delivery problem independent of C-mon étiquette And they handled the situation very well and quickly Thank you.
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Mimi
Rating: 3 out of 5
Great product but delivery time was too long
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Response from Petit-Fernand
Hello, We're delighted to hear that you like your order. However, the back-to-school season has lengthened the postal service's delivery times, and we apologize for this incident. Have a nice day, Ophélie C-MonEtiquette
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Véronique R
Rating: 5 out of 5
Beautiful labels as usual :-)
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Rosa Fragoza
Rating: 5 out of 5
I love it ?
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Response from Petit-Fernand
Good morning, Thank you very much! ?? Good morning, Camille Petit-Fernand
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Lauryn barillaux
Rating: 5 out of 5
Perfect label, washable, easy to stick ?
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Vanessa MENARD
Rating: 5 out of 5
Very happy with my order, fast turnaround despite my last minute order just before the start of the school year and great quality ?? Really very satisfied, I recommend +++.
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Audrey G-F
Rating: 5 out of 5
I've been ordering since my daughter was at nursery school, she's now in first grade and I've always been satisfied. This year I used express delivery because I was behind on my preparations and despite the back-to-school rush, the parcel arrived on time.
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Elodie Chr
Rating: 1 out of 5
I am very disappointed because I had ordered the labels and I had paid the most expensive delivery to be delivered before the start of the school year. I placed my order on Thursday afternoon and asked for delivery in 24 hours. Chronopost delivered at 10 and normally I should have received it on Saturday, but I finally received it on Monday.
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Response from Petit-Fernand
Hello Elodie, We have just contacted you in order to provide you with a concrete solution to this incident. We hope you enjoy your order! Have a nice day, Ophélie C-MonEtiquette
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Invité
Rating: 5 out of 5
The order did not arrive and they sent me another one. Thank you very much
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Sil
Rating: 5 out of 5
Speed, originality in the designs and ease. The stickers, both adhesive and thermal, have never failed to do their job, they have not peeled off or erased.
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Laurens Marie
Rating: 1 out of 5
I ordered with fast delivery and paid 9 euros on September 1st, today is the 13th and I still haven't received my order. I'm still waiting. Fortunately, after complaining, I was told that the 9 euros would be reimbursed, but I'd still like to receive my order as soon as possible.
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Response from Petit-Fernand
Hello Marie, We're sorry to hear that you're experiencing a problem with your Chronopost delivery. We have sent you an e-mail so that we can work together to find a solution. Have a nice day, Ophélie
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Magdalena
Rating: 5 out of 5
Beautiful stickers
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
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Barbara C.
Rating: 5 out of 5
We have been buying adhesive labels from this site for years, both for kindergarten and elementary school. The labels are very durable and easy to apply, there are different sizes and the smaller ones fit perfectly on pencils and markers. We are very satisfied with the product
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Alyson Distree
Rating: 1 out of 5
I still haven't received my order.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Unfortunately, even the last labels I had purchased to attach to my son's colors are not doing the trick.... I just now finished sticking strips of tape over each one because they were already peeling off (and I stuck them on last night). The heat stickers often came off after just a few washes.... I would say it was not a positive purchase....
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Response from Petit-Fernand
Dear Elizabeth, We are sorry to hear that the order did not meet your expectations. We have sent you an email to propose a solution. Good day Alessio, Petit-Fernand
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Ornella G.
Rating: 5 out of 5
Excellent product
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Rita
Rating: 1 out of 5
Do not buy fake site , ordered labels that result only to them delivered but to me never arrived . Despite sending an email to ask for an explanation they did not even respond . I will proceed to make a complaint
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Response from Petit-Fernand
Good morning Rita, we are sorry to hear about this shipping anomaly by the postal service. If you have already contacted us at [email protected] we will respond in the next few hours trying to provide you with a solution. Good day Alessio
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Stefania
Rating: 1 out of 5
The order has not arrived despite showing as delivered
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Response from Petit-Fernand
Good morning Stefania, we are sorry for this delivery anomaly by the postal service. We have resent as communicated to you. We remain at your disposal and wish you a good day Alessio, PetitFernand
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NLA
Rating: 5 out of 5
the products are just perfect, very practical and of good quality
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Charlotte S.
Rating: 5 out of 5
Better than expected!
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SAOULI Guillaume
Rating: 5 out of 5
Simple, practical and attractive. Quick delivery and neat presentation. So far, one week of use and nothing has changed.
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Response from Petit-Fernand
Thank you very much for this review, we are delighted that you like our products! ? Have a nice day! Luce
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Ilaria
Rating: 5 out of 5
The purchased item perfectly meets my needs: practical, functional, beautiful.
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ARIANNA A.
Rating: 5 out of 5
Ease in creating the and recipes and many eye-catching graphics to best personalize products. Quality labels that do not come off surfaces easily.
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Neha S.
Rating: 1 out of 5
Order never arrived, so cannot really feedback on item.
Response from Petit-Fernand
Hello Neha, We are sorry to hear there were some issues with the postal services, meaning you never received your order! We have contacted you by email to arrange a suitable solution. Looking forward to hearing from you! Jessica, Petit-Fernand
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michael B.
Rating: 5 out of 5
Good communication regarding order. The product is as described (stick on name tags) Delivery time was good and as I'd been told.
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Lula32
Rating: 3 out of 5
Order process was easy and the children enjoyed choosing their designs. Delivery isn't the fastest but that was made clear when I ordered. The extra fun stickers are a nice touch but I would rather have paid less or got more name stickers for my money as they will be wasted - my children are 9 and 11. Frustratingly, a couple of the and stickers I stuck into clothes came off in the first wash and I found them stuck to other things. I've never had this problem with the brand I usually use. If any more come off, I will approach the company for a refund. I probably won't order from here again.
Response from Petit-Fernand
Hello Louisa, We thank you for your review and are really sorry to hear the quality of some of the labels was unsatisfactory! We have contacted you by email to apologise further and offer a solution. Jessica, Petit-Fernand
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Invité
Rating: 5 out of 5
Everything was great. I will order again
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
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Betti
Rating: 5 out of 5
Super thanks
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Response from Petit-Fernand
Thank you very much for your order and your rating. Have a nice day, ? Elise, EsIstMeins
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Aimee
Rating: 1 out of 5
Ordered 3 weeks ago nothing received, when you contact them they just tell you to wait longer!! I needed them for the start of school, I have now ordered from a trustworthy supplier which arrived in 3 days and your labels have still not arrived?!
Response from Petit-Fernand
Hello Aimee, you indeed need to allow for a 3 to 10 working days delivery. We are sorry to hear your order hasn't reached you yet. I do not have your full details on this review to contact you directly so please, do not hesitate to contact us by phone or on our contact form and we will be happy to assist further. Jessica, Petit-Fernand
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Erica
Rating: 5 out of 5
Great products, fast shipping. Highly recommend
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Anu S.
Rating: 5 out of 5
Great sticker label made for both my children use them every year.
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Anne D.
Rating: 1 out of 5
It has been over two weeks and still no labels. I followed up today to say there was a postage issue which absolutely doesn't make any sense. Ther is no confirmation to say labels have dispatched or tracking number. There are other companies that arena lot quicker and less admin!
Response from Petit-Fernand
Hello Anne, There have been some issues with the postal services which are beyond our control and we do apologise for any delays incurred. Jessica, Petit-Fernand