Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 216 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 3 and 5 stars

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Margherita M.
Rating: 5 out of 5
Nice and sturdy labels
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Customer H.
Rating: 5 out of 5
2nd time I ordered from here, great quality and price
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Kristina
Rating: 5 out of 5
I have been using this company for years now. Reliable and products are good quality and value for money. This time around my order was lost in the post. I notified them and they re-sent my order promptly. I will be using their service for years to come.
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ESTHER
Rating: 5 out of 5
What I expected
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Florine
Rating: 3 out of 5
A little disappointed with the personalized snack box, I thought the printing was directly on the box but it's a sticker stuck on and there was a little air bubble so it wasn't as pretty. Could I have bought a snack box elsewhere and put an object label with the name on it? The labels are nice and high quality.
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Response from Petit-Fernand
Hello Florine, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Nonerle
Rating: 5 out of 5
We think the stickers are great and very easy to use. This makes starting school twice as much fun. The only small point of criticism is that the single-line glues are almost too wide for the thin wooden colored pencils. We had to use adhesive tape to help with some of ours because the pencils have edges and the glue kept coming off.
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Response from Petit-Fernand
Thank you for your review, which is so valuable to us. For the thin pens, the mini stickers are better as they are smaller than the 1 line stickers. See you soon for another order! Have a nice day, ? Elise, EsIstMeins
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M D.
Rating: 5 out of 5
Thank you they are great just the job ??
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Dorothea H.
Rating: 5 out of 5
The stickers are great. For clothing as well as objects and pens. I am very satisfied
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Response from Petit-Fernand
Thank you for your order and your review, which we are very pleased about! ?? Have a nice day, Elise, EsIstMeins
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lorena Jimenez miguel
Rating: 5 out of 5
Quality product
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Invité
Rating: 5 out of 5
I like them so much for my children ????
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MARIA AVELLANEDA MART?NEZ
Rating: 5 out of 5
The stickers arrived on time and are perfect. Delighted with the purchase
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Hayley O.
Rating: 5 out of 5
I received the wrong order with just over a week to go until school term started, The company sorted my order so quickly I couldn't believe it! Arrived in time for school, 5 star customer service
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Eve
Rating: 5 out of 5
fast, quality, practical
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Emma
Rating: 5 out of 5
Great labels, brilliant customer service ????
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Camilla
Rating: 5 out of 5
I always got the labels and other very nice things, with the last order there was a problem with delayed delivery and customer support sent me another package identical to the lost one at no cost ! The package then arrived and they gifted me the one sent later ! Super helpful indeed !
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Hiley
Rating: 5 out of 5
My order was lost but the communication between myself and the seller was fantastic and they soon got onto it and sent a replacement which I received and was fully satisfied with my order and couldn't fault anything My little girl loved the name labels. Thank you.
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Invité
Rating: 1 out of 5
Did not receive my order 1st time around then 2nd came later than expected and the labels are not sticking at all. The 1st time I ordered I had last year no problems so I used this company again however very disappointed this time round.
Response from Petit-Fernand
Hello Danielle, thank you for your review. We are sorry to hear the quality of our labels was not as good as the previous year! We thank you for the photos provided and have replied with several options. Kind regards, Jessica, Petit-Fernand.
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Agata M.
Rating: 3 out of 5
Long waiting time for the order. Labels are peeling off after couple of washes. , they look very nice but i would not buy them again.
Response from Petit-Fernand
Hello Agata, we are sorry to hear the delays in delivery were long and that the quality was unsatisfactory. We have now contacted you by email regarding the quality issue. Kind regards, Jessica Petit-Fernand.
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Vanessa
Rating: 5 out of 5
Great labels, perfect for school stuff.
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Invité
Rating: 5 out of 5
Easy to install, corresponds well to the order
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Jasmina R.
Rating: 5 out of 5
It is super .
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Response from Petit-Fernand
Thank you very much for shopping with us and for your great review. Have a nice day, ? Elise, EsIstMeins
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Alice
Rating: 5 out of 5
Fast delivery! Good service! Perfect items adjusted to what you have chosen. We will buy again for sure.
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Sib D.
Rating: 5 out of 5
Great labels from a great company. Superb quality. Fast, friendly and efficient service.
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Coral S.
Rating: 5 out of 5
Really nice and easy to use product and great customer service.
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Invité
Rating: 5 out of 5
Everything super
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Response from Petit-Fernand
Thank you very much for your order and your review! Have a nice day, ? Elise, EsIstMeins
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Lia P.
Rating: 5 out of 5
The thermoadhesive labels are very beautiful and resistant even to frequent washing.
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Nina P.
Rating: 3 out of 5
Hello, delivery took almost 2 weeks, some labels were already in the wash. What a pity
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Claire H.
Rating: 5 out of 5
Excellent customer service when parcel did not arrive sent a new one immediately. Happy with labels would use service again
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Invité
Rating: 5 out of 5
The best label ever, We love it
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Allan K.
Rating: 5 out of 5
Everything went well and smoothly
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Response from Petit-Fernand
Thank you very much for your order and your great review. We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Rainer Z.
Rating: 5 out of 5
Everything great - delivery time and quality - could iron on well! R. Zehetbauer
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
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Doriane Strzop
Rating: 5 out of 5
I've been ordering for 2 years, quality products! The labels do their job and the kindergarten bottles are just superb !!!!
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andrea santana sotomayor
Rating: 5 out of 5
Very happy, the shipment was very fast and my son is delighted, plus you can see the quality of the stickers. 100% recommendable.
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Javi
Rating: 5 out of 5
Everything perfect
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Carly F.
Rating: 5 out of 5
I always use your products, the school clothes stickers are just fantastic. Great quality and last for ages.
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Steffi
Rating: 5 out of 5
Accurate description Fast delivery Queries answered quickly.
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Response from Petit-Fernand
Thank you for shopping with us and for your great review, which is very important to us. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Great communication, fast problem handling. Always happy to order again?
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Response from Petit-Fernand
Thank you for your great review. We are always here to help our customers. See you soon for another order. ?? Have a nice day, Elise, EsIstMeins
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Sandra
Rating: 3 out of 5
Something has changed in production compared to 2 years ago. The current stickers no longer stick to the pens, on bottles and clothing it's ok. Shipping is ok, not incredibly fast but not very long.
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Response from Petit-Fernand
Thank you for your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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FRAU B.
Rating: 5 out of 5
So far I haven't been able to complain, the price, the speed of delivery and the quality of the stickers have always been great over the last 5 years. And there has always been a little extra. The children love how great the stickers look and they stick really well. I will definitely remain a customer for a few more years.
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Response from Petit-Fernand
Thank you very much for your review, which is so valuable to us. See you soon for another order! Have a nice day, ? Elise, EsIstMeins
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Felicity
Rating: 5 out of 5
Great product!