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O
Rating: 5 out of 5
Excellent product
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 485 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3 and 5 stars
Reset filtersR
Rating: 1 out of 5
Do not buy fake site , ordered labels that result only to them delivered but to me never arrived . Despite sending an email to ask for an explanation they did not even respond . I will proceed to make a complaint
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Response from Petit-Fernand
Good morning Rita, we are sorry to hear about this shipping anomaly by the postal service. If you have already contacted us at [email protected] we will respond in the next few hours trying to provide you with a solution. Good day Alessio
S
Rating: 1 out of 5
The order has not arrived despite showing as delivered
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Response from Petit-Fernand
Good morning Stefania, we are sorry for this delivery anomaly by the postal service. We have resent as communicated to you. We remain at your disposal and wish you a good day Alessio, PetitFernand
N
Rating: 5 out of 5
the products are just perfect, very practical and of good quality
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C
Rating: 5 out of 5
Better than expected!
S
Rating: 5 out of 5
Simple, practical and attractive. Quick delivery and neat presentation. So far, one week of use and nothing has changed.
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Response from Petit-Fernand
Thank you very much for this review, we are delighted that you like our products! ? Have a nice day! Luce
I
Rating: 5 out of 5
The purchased item perfectly meets my needs: practical, functional, beautiful.
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A
Rating: 5 out of 5
Ease in creating the and recipes and many eye-catching graphics to best personalize products. Quality labels that do not come off surfaces easily.
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N
Rating: 1 out of 5
Order never arrived, so cannot really feedback on item.
Response from Petit-Fernand
Hello Neha, We are sorry to hear there were some issues with the postal services, meaning you never received your order! We have contacted you by email to arrange a suitable solution. Looking forward to hearing from you! Jessica, Petit-Fernand
M
Rating: 5 out of 5
Good communication regarding order. The product is as described (stick on name tags) Delivery time was good and as I'd been told.
L
Rating: 3 out of 5
Order process was easy and the children enjoyed choosing their designs. Delivery isn't the fastest but that was made clear when I ordered. The extra fun stickers are a nice touch but I would rather have paid less or got more name stickers for my money as they will be wasted - my children are 9 and 11. Frustratingly, a couple of the and stickers I stuck into clothes came off in the first wash and I found them stuck to other things. I've never had this problem with the brand I usually use. If any more come off, I will approach the company for a refund. I probably won't order from here again.
Response from Petit-Fernand
Hello Louisa, We thank you for your review and are really sorry to hear the quality of some of the labels was unsatisfactory! We have contacted you by email to apologise further and offer a solution. Jessica, Petit-Fernand
I
Rating: 5 out of 5
Everything was great. I will order again
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
B
Rating: 5 out of 5
Super thanks
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Response from Petit-Fernand
Thank you very much for your order and your rating. Have a nice day, ? Elise, EsIstMeins
A
Rating: 1 out of 5
Ordered 3 weeks ago nothing received, when you contact them they just tell you to wait longer!! I needed them for the start of school, I have now ordered from a trustworthy supplier which arrived in 3 days and your labels have still not arrived?!
Response from Petit-Fernand
Hello Aimee, you indeed need to allow for a 3 to 10 working days delivery. We are sorry to hear your order hasn't reached you yet. I do not have your full details on this review to contact you directly so please, do not hesitate to contact us by phone or on our contact form and we will be happy to assist further. Jessica, Petit-Fernand
E
Rating: 5 out of 5
Great products, fast shipping. Highly recommend
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A
Rating: 5 out of 5
Great sticker label made for both my children use them every year.
A
Rating: 1 out of 5
It has been over two weeks and still no labels. I followed up today to say there was a postage issue which absolutely doesn't make any sense. Ther is no confirmation to say labels have dispatched or tracking number. There are other companies that arena lot quicker and less admin!
Response from Petit-Fernand
Hello Anne, There have been some issues with the postal services which are beyond our control and we do apologise for any delays incurred. Jessica, Petit-Fernand
I
Rating: 5 out of 5
Everything perfect, only note shipping a little slow.
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S
Rating: 5 out of 5
After my 1st delivery was lost in the post , another was send out in good time. Great service and a lovely product. I will be using again next year!
N
Rating: 5 out of 5
I had a problem with my order and they solved it quickly.
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N
Rating: 3 out of 5
The stickers are cute, but the delivery took far too long.
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Response from Petit-Fernand
Dear Nina, thank you very much for your review. We are sorry to hear that the delivery took longer than usual. Usually it is 2 - 6 days. Unfortunately, we could not influence the postal service for standard delivery. However, we do offer express delivery within 48 hours. LG, Ana
A
Rating: 5 out of 5
Very nice labels and easy to use . Very satisfied with the purchase ?
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I
Rating: 5 out of 5
There was a problem with the shipment and they solved it right away.
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A
Rating: 5 out of 5
Although they did take a long time to come they was here before due date. They are fantastic the kids love designing them and seeing the end product. Highly recommended. Value for money
G
Rating: 3 out of 5
I ordered two different names and it was only put in a booklet, which I didn't like because I put the name stickers in the school bags, so I won't be ordering anything from here again.
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Response from Petit-Fernand
Hello Gabi, We are sorry if you are not satisfied with your order. However, we only send a separate booklet if it is a practical set (nursery, school...). In other cases, and even if the order contains several different names, we do not necessarily send several booklets for reasons of paper consumption and staples (ecological responsibility). You only had 20 labels, so logically we send them together. Would you like us to send you the labels separately? Ana
S
Rating: 5 out of 5
This is the third year in a row that we have ordered and we are always delighted with the quality. The stickers hold up really well and are always an eye-catcher. The selection of motifs has been expanded year after year, so every child will find what they are looking for.
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Response from Petit-Fernand
Thank you for your purchase and your rating, which is very important to us. Have a nice day, ? Elise, EsIstMeins
I
Rating: 5 out of 5
It was as expected and arrived very quickly.
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K
Rating: 3 out of 5
The product is very nice, but I thought I was ordering from a German website as it ends in .de. The fact that the product came from France meant that it took too long for me. Despite ordering on time during the vacations, the product only arrived after a good 2 weeks and school had already started.
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Response from Petit-Fernand
Dear Karina, Thank you very much for your review. We apologize for the long delivery times. We are indeed French company and the delivery most of the time takes 2-6 days. Nevertheless, we hope you like our labels. Ana
C
Rating: 1 out of 5
Order was not delivered
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Response from Petit-Fernand
Hello Catalina. We regret that you have not received your order. According to the tracking number, it was delivered on August 24th. We will contact you to verify your address. LG, Ana
R
Rating: 5 out of 5
Very fast shipping, prices that everyone can afford fortunately, the stickers come in a beautiful booklet ????
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
D
Rating: 5 out of 5
I approve and I'm not disappointed bravo
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C
Rating: 5 out of 5
I Have been using the stick on name labels for the last 4 school years now. They are brilliant and stay stuck on the uniform all year with no trouble. Brilliant price for a great product! The kids love designing their own labels and delivery is very fast and efficient. Thank you ??
C
Rating: 5 out of 5
Super gourd, very pretty, my daughter loves it.
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S
Rating: 5 out of 5
Easy to choose your model. Fast delivery! Very satisfied
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C
Rating: 5 out of 5
Top quality, super fast delivery Whether it's labels or gourds / snack boxes, everything is perfect?
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Response from Petit-Fernand
Thank you so much for this very kind comment! Very nice day to you? Luce C-MonEtiquette
A
Rating: 5 out of 5
Very nice labels, made of durable material. Fast shipping. Very good value for money. Super satisfied!
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A
Rating: 5 out of 5
Awesome!!! All quality stickers that will last. Fast delivery
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D
Rating: 5 out of 5
I order every year and I'm never disappointed! I highly recommend
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Y
Rating: 5 out of 5
Love these labels! My son picked the design and he was so happy when they arrived! The labels stay no matter how many times you wash the item it's stuck to. Would definitely recommend
L
Rating: 5 out of 5
Very satisfied with the order. Item received fairly quickly. The labels are great. The key ring for my son's backpack is perfect.
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