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S
Rating: 5 out of 5
Really good idea to be able to design the stickers so your child has had an input,great price and great quality.
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 521 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Have ordered repeatedly from Petit Fernand and wouldn't use anyone else for labels for my kids clothes. Perfect every time and the customisation is great. Would love to see more products such as left and right feet stickers which kids and understand (who don't know their left and right) but great company.
V
Rating: 5 out of 5
We have been using your service for years, beautiful and unbeatable labels, this year I had a problem with shipping and your assistance was immediate and invaluable. Thank you.
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M
Rating: 5 out of 5
Got my order wrong but the sorted it out straight away and delivery was so quick.Thankyou so much .
S
Rating: 5 out of 5
As always, everything is great ?
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Response from Petit-Fernand
Thank you very much for shopping with us and for your great review. Have a nice day, ? Elise, EsIstMeins
I
Rating: 1 out of 5
I still have not received the order. Awful delivery time
Response from Petit-Fernand
Hello Amina, We are sorry to hear you haven't received your new shipment yet. Delivery takes between 3 to 10 working days, depending on the postal services in your area. Kind regards, Jessica, Petit-Fernand.
S
Rating: 5 out of 5
Customer Service was brilliant, very helpful. My original order was not received so they re-sent without any issues
L
Rating: 1 out of 5
I've had sticky labels from you before however this time round I got the iron on labels and they came off in the first wash very disappointing
Response from Petit-Fernand
Hello Leanne, We are very sorry to hear the quality of our product wasn't satisfactory this time around! We have contacted you by email in order to apologise and offer a satisfactory solution. Kind regards, Jessica, Petit-Fernand.
N
Rating: 5 out of 5
Great labels that don't come off in the wash and don't fade away. I've used this company for many years and would highly recommend it.
J
Rating: 5 out of 5
Great stickers, high quality and excellent customer service - thank you
L
Rating: 5 out of 5
Easy to use website and quick delivery Product better than I imagined
J
Rating: 5 out of 5
Fast and easy to use service
I
Rating: 1 out of 5
Didn't arrive
Response from Petit-Fernand
Hello Alana, Sorry to hear there are some delays with the postal services and you haven't received your second shipment. Don't hesitate to contact the customer service for further assistance. Kind regards, Jessica, Petit-Fernand.
J
Rating: 5 out of 5
Ordering was easy and delivery was on time. And they look amazing thanks
M
Rating: 5 out of 5
Was late arriving so sent another set I offered to pay but said"no" Stickers are fabulous and the extra fun ones at back of book was a nice surprise Definitely using next year for when other granddaughter starts school
C
Rating: 5 out of 5
Parcel went missing and they replaced instantly. Fab product too. Would recommend ??
N
Rating: 5 out of 5
Delivery a bit slow but very impressed with quality of the stick on labels. Great communication from the team also. Good job guys ????
K
Rating: 5 out of 5
Easy to use Quick service Good quality
E
Rating: 5 out of 5
Initially ordered and my order didn't arrive. I was a little annoyed as we were very close to back to school date. I contracted them and they didn't hesitate on reissuing my stickers which 2nd time lucky, arrived on time. Excellent customer service and really good product. Will definitely reorder.
A
Rating: 5 out of 5
Really pleased with our goodies. I ordered the labels for school uniform and they are fantastic. I then ordered a snack box and a lunch box quite last minute and they dispatched it very quickly which meant that my daughter had it in time for the start of school. I would definitely recommend the products as they are very good quality and have beautiful designs.
D
Rating: 5 out of 5
Very happy with the stickers! Thank you
L
Rating: 1 out of 5
Used these labels every year and never had an issue. This year however the labels don't stick to anything. School only back 5 days and they have come off the school bags jumpers ties everything and didn't survive the first wash in the machine either. Really disappointed. Order number 4001521032
Response from Petit-Fernand
Hello Linzi, We are terribly sorry to hear the quality of the labels hasn't been satisfactory this year! We have now contacted you by email to apologise and offer a satisfactory solution. Kind regards, Jessica, Petit-Fernand.
K
Rating: 5 out of 5
Great quality products that actually stay on after washing. Will order again.
C
Rating: 5 out of 5
Fab name tags that stay on clothing - 3rd year ordering.
I
Rating: 5 out of 5
Good quality and durable lasts for ages, wouldn't use any other company for name labels
A
Rating: 5 out of 5
Great designs and very practical
A
Rating: 5 out of 5
We usually order labels every year. They're beautiful, there are always stickers for the kids and they're delivered quickly. No complaints.
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S
Rating: 5 out of 5
In the last order there was a small problem but it was solved with professionalism and kindness. The products are great and I will definitely continue to use them.
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M
Rating: 5 out of 5
80 iron-on labels! Works like a charm! Super pretty and fast delivery
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C
Rating: 5 out of 5
Perfect order and lovely people. I had a problem because I got confused and they gave me a great solution, thank you very much?
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J
Rating: 5 out of 5
Order received quickly. Clothing labels hold up great. I recommend
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C
Rating: 5 out of 5
First order for me and I'm delighted! Everything is perfect! See you soon!
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M
Rating: 5 out of 5
You are the best! You take care of every detail and it is beautiful! Every year the same and better!
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V
Rating: 1 out of 5
I still haven't received my order even though school has started!
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Response from Petit-Fernand
Hello Valérie, Thank you for your message. We are very sorry to hear that your order did not arrive. We have just sent you an email to discuss the matter with you. Have a nice day, Ophélie C-MonEtiquette
L
Rating: 5 out of 5
Great site! Great products! Customer service is great! I had a problem with my order and they were super reactive and everything was sorted out very quickly.
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A
Rating: 5 out of 5
I finally received my order which got lost on the way. These labels are really beautiful, this is the second time I've ordered them. Perfect after-sales service, efficient, quick response to emails. I recommend ? Thank you ????
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S
Rating: 5 out of 5
Order received promptly, nice labels for my kids.
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G
Rating: 5 out of 5
A clear, easy-to-use website
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I
Rating: 5 out of 5
Really top fast delivery .
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I
Rating: 5 out of 5
Everything was perfect!
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