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K
Rating: 5 out of 5
Amazing products, cannot fault.
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 565 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 1 out of 5
An order that was supposedly shipped on July 28th and still has not arrived, on top of that the customer service phone number is 902, I think it's terrible, I hope they solve this problem as soon as possible.
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Response from Petit-Fernand
Good morning Sandra, We will contact you today to help you with this problem of delivery by the post office. Hello, Camille Petit-Fernand
D
Rating: 5 out of 5
Everything is fast
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M
Rating: 5 out of 5
Very good, received quickly
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C
Rating: 3 out of 5
Unfortunately, delivery took much longer than stated. The goods then arrived too late for the start of the daycare ?
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Response from Petit-Fernand
Hello Christine, Thank you for your order and your message. We are sorry that your order arrived late. We have contacted you this morning to have more information about it. Have a nice day, Elise, EsIstMeins
I
Rating: 5 out of 5
Very good quality I order them every year and nothing to say.
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H
Rating: 5 out of 5
Really happy with the ordering process, delivery & the product received. Second time ordering.
H
Rating: 5 out of 5
Brilliant naming labels & excellent service
C
Rating: 1 out of 5
I did not receive the goods! The courier did not buzz me or call me, I tried to contact customer service but they replied in French with something completely different from what I asked for
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Response from Petit-Fernand
Dear Mary, We are sorry for this shipping anomaly by the postal services. As for customer service I imagine you received an automated message in French, this should not have happened. However, we have contacted you to find an appropriate solution. Good day Alessio, Petit-Fernand
K
Rating: 5 out of 5
Great product and fantastic customer service. My first order didn't arrive and a replacement was dispatched after a quick email. Cannot fault the quality of the stickers and I would highly recommend
S
Rating: 5 out of 5
My order was not received within the suggested timeframe and when I reached out the company sent me replacements. Today the original order has just turned up aswell. Late but in one piece!
M
Rating: 5 out of 5
I have been buying petit-Fernand labels for a couple of years now, very good quality and really nice and efficient customer service.
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E
Rating: 5 out of 5
Gorgeous stickers, third running I have purchased. The stickers are easy to create, great quality, remain on wash after wash and are great value. Thank you.
E
Rating: 5 out of 5
Great products and prompt and friendly customer service
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M
Rating: 1 out of 5
Create a system to duplicate old orders without having to repeat the whole process. It is ridiculous that you don't have it and/or it hasn't worked for months.
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Response from Petit-Fernand
Dear Matteo, Thank you for your suggestion, it is important in order to improve the quality of nsotri services. We hope you are still satisfied with nsotri products and we remain at your disposal! Good day Alessio, Petit-Fernand
F
Rating: 5 out of 5
Lovely stickers always buy them ????
S
Rating: 5 out of 5
Good quality labels, and amazing customer service, would highly recommend to anyone looking to use for school uniforms!
I
Rating: 1 out of 5
My order did not arrive.
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Response from Petit-Fernand
Good morning, We are very sorry for this situation. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand
I
Rating: 5 out of 5
The service is quick and the product always arrives flawlessly
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A
Rating: 5 out of 5
I also bought them again (7 years later) for my granddaughter and the quality is always impeccable
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I
Rating: 5 out of 5
Very satisfied. Good quality and many design options
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
The stickers stick everywhere. They look great. Stick in the dishwasher and washing machine. Simply super.
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Response from Petit-Fernand
Thank you very much for your great review! We are very pleased! Have a nice day, ? Elise, EsIstMeins
D
Rating: 5 out of 5
Perfect material fast shipping
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L
Rating: 5 out of 5
I purchased these beautiful labels, they are made well and they hold. This year the courier did not deliver them and the company refunded me immediately. The second shipment was very fast. Better than that you cannot ?
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A
Rating: 5 out of 5
Everything is great! It's always the right floor that gets me correctly
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A
Rating: 5 out of 5
Very nice selection, fair price and very fast delivery. Top
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Response from Petit-Fernand
Thank you very much for your great review. We are very pleased that you like our articles. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Everything perfect, fast delivery!
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L
Rating: 5 out of 5
I have ordered a value pack to label my daughter's school uniform, unfortunately my delivery didn't make it to me but the customer service was great in sending me a replacement.
G
Rating: 5 out of 5
Order conforms, delivered quickly. Interesting pack for my son's first school year... The labels haven't been machine-printed yet, but they're good quality and I ordered them because of positive feedback from friends?
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I
Rating: 5 out of 5
Great product. Fast and efficient delivery.
N
Rating: 5 out of 5
I will be the mother of a schoolchild next weekend and saw the advertisement for the name stickers on Instagram. A quick look at the site - I loved the selection and the different sizes and variations. Selected and ordered. The order arrived quickly and the quality is really great. I will definitely be reordering again. Thank you very much
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Response from Petit-Fernand
Thank you for your order and your kind review. ? We look forward to your next order! Have a nice day, Elise, EsIstMeins
A
Rating: 5 out of 5
Second time purchase. Very good and doesn't wash off. Stays the same over time
I
Rating: 5 out of 5
There was a mishap with the order and they solved it quickly and without any problems. Thank you!
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Y
Rating: 5 out of 5
Very beautiful motifs
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Response from Petit-Fernand
Thank you for your order and your review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins
H
Rating: 5 out of 5
The order arrived on time. The quality of the steel bottles and name tags was excellent
S
Rating: 5 out of 5
I've ordered several times and never been disappointed
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H
Rating: 5 out of 5
Beautiful labels and stickers. They are just as you design them on the web.
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H
Rating: 5 out of 5
Didn't receive my first order due to delivery issue, no fault of the company itself. They re sent the labels free of charge and I received quickly! Lovely customer service too.
C
Rating: 5 out of 5
Fast service. The stickers are excellent. I've been buying them for years and recommend them whenever I can.
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A
Rating: 5 out of 5
couldn't be happier excellent customer service