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A
Rating: 5 out of 5
Perfect! Very practical
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 053 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect and just what I expected!
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F
Rating: 5 out of 5
Fast delivery, high quality labels and printing. I recommend it!
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V
Rating: 5 out of 5
My order was exactly what I had ordered and shipping was fast.
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S
Rating: 5 out of 5
The order was delivered quickly. The labels are great! Thanks
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L
Rating: 5 out of 5
I discovered this site on social networks, I did not know, first order at the top! Fast delivery, really not disappointed, I recommend this company.
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C
Rating: 5 out of 5
Very good labels even after many washes
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P
Rating: 1 out of 5
Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.
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Response from Petit-Fernand
Hello Francine, Following our telephone conversation, we apologize again for the delay in delivery by the Post Office. Good day, Sandra - Cmonetiquette
C
Rating: 5 out of 5
Product perfectly meets my expectations. Very good quality, easy to use and received fairly quickly.
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L
Rating: 5 out of 5
Very satisfied
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L
Rating: 1 out of 5
Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.
Response from Petit-Fernand
Dear Lara, thank you taking your time to write this review. You contacted our customer service regarding the bottle cap that arrive damaged. We apologised for the damage during the transportation and send you the new cap free of change. This confirmation was made 3 days ago. We can not send the free replacement and issue the refund same time, it could be either one or another option. None of your orders since 2019 contains any iron-on labels and you never mentioned any issue previously with the labels until we refused to refund the order and simultaneously resend it. Nevertheless, if you will have any issue with our products in the future, we are happy to assist at any time. We hope your daughter will keep enjoying the products and wishing you all the best! Ana from Petit-Fernand
E
Rating: 5 out of 5
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S
Rating: 5 out of 5
Order arrived in a short time, very good quality labels and great price as well
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A
Rating: 5 out of 5
Ordering online is easy, delivery is ultra-fast and the product is top-notch!
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C
Rating: 5 out of 5
Still as fast as ever and very good quality
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M
Rating: 5 out of 5
In addition to the requested, very cool stickers are arriving.
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Response from Petit-Fernand
What a pleasure to read your experience Laura :) Good morning, Sandra - Petit Fernand
I
Rating: 5 out of 5
Very fast delivery. Easy to use, I recommend +.
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K
Rating: 5 out of 5
Fast delivery, super quality ?
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Response from Petit-Fernand
Thank you for the review !!!
C
Rating: 5 out of 5
Recommended by my daughter Easy-to-use, user-friendly site I just wish I could have centered the first and last names (printed halfway on the drawing).
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T
Rating: 5 out of 5
Very useful for the nursery I'm delighted and so are the nursery professionals.
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C
Rating: 5 out of 5
On time delivery and great product
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V
Rating: 5 out of 5
A marvel of quality, price, product presentation and shipping, without a doubt a 10.
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Response from Petit-Fernand
Thank you so much for sharing your opinion Vanessa. We are delighted that you love our products so much. Have a nice day :) Sandra - Petit Fernand
B
Rating: 5 out of 5
Very happy with my purchase, which I was able to personalize both in terms of fonts and motifs. Upon receipt, the booklet is practical because you don't lose the labels, even the small motifs. What's more, I recommend this company myself and I'll be ordering again soon.
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C
Rating: 5 out of 5
I ordered a water bottle for my 3-year-old son, which is really cute. The cap isn't very easy for a child to open, but this system means there are no leaks. It fell on the floor at school and the plastic cap broke. I was disappointed because he'd had it for 10 days! But I wrote to customer service and they replaced the cap straight away. So very good customer service. Another very well-thought-out little thing: the cardboard packaging can be transformed into a coloring and cutting activity for little animals... Bravo for the concept!
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Response from Petit-Fernand
Ohh it's super chouette !! Thank you very much for all your feedback. We are R A V I S that our gourd pleases your son. Very nice day Claire, Sandra - Cmonetiquette
M
Rating: 5 out of 5
Fast and careful shipment. Product as described in the description. Sometimes a little more design would be appreciated. Good quality.
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I
Rating: 5 out of 5
Shipped on time, order conformed. No complaints. Thank you
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S
Rating: 5 out of 5
The labels are great quality and they also look fantastic. Customer service contacted me immediately and found a solution. Simply recommended!
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I
Rating: 5 out of 5
Super quality, fast and careful delivery
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O
Rating: 5 out of 5
Easy to use and practical with kits. Fast shipping
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I
Rating: 1 out of 5
I placed an order and in 12 days I did not receive it, I complained and they proceeded to return it. Nefarious service
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Response from Petit-Fernand
We apologize for this delivery anomaly with the post office. Have a nice day, Sandra - Petit Fernand
G
Rating: 5 out of 5
I am very satisfied. Delivered quickly, labels are very nice.
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Response from Petit-Fernand
Thank you for the review!
A
Rating: 5 out of 5
Very nice labels! bright colors,nice designs. Very fast shipping. Best of all they are super durable I had already got them for my first daughter for two years they have not come off yet, even the ones used in the water bottle!!!
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D
Rating: 5 out of 5
Love these stickers, I bought them originally when my daughter started nursery and have just ordered another 30. They are so easy, just stick on and leave for 24 hours and they last and don't fade! They've been on my daughters unform for 6 months now being washed everyday and are like new
Response from Petit-Fernand
Thank you for the feedback. We are glad to hear how satisfied you are!
I
Rating: 5 out of 5
Good quality. Prompt delivery.
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Response from Petit-Fernand
Thank you for your feedback!
I
Rating: 4 out of 5
Great stickers, delivery time slightly longer than stated
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Response from Petit-Fernand
Thank you for your review. I am sorry if the delivery took a little longer. Normally they take 2-6 working days.
H
Rating: 5 out of 5
Beyond our expectations
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N
Rating: 5 out of 5
Repeat Customer - Great Items Kids love them as do i with no sewing!
K
Rating: 5 out of 5
Excellent experience, I recommend it 100%.
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Response from Petit-Fernand
Thousands of thanks :) Sandra - Petit Fernand
I
Rating: 5 out of 5
Time and quality
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Response from Petit-Fernand
Thank you so much for your message Carolina :) Best regards, Sandra - Petit Fernand
I
Rating: 5 out of 5
Very fast to order. Many different models.
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Response from Petit-Fernand
Thanks a lot for sharing your opinion Iris :) Have a nice day, Sandra - Petit Fernand