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S
Rating: 5 out of 5
Super
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 305 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 1 out of 5
I bought the iron-on labels... they all come off after the first wash despite following the usage instructions.
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Response from Petit-Fernand
Hello Lisa,
Thank you for taking the time to share your experience. We are sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable, and we would be happy to help you resolve this issue. Please feel free to contact us directly to discuss a solution.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable, and we would be happy to help you resolve this issue. Please feel free to contact us directly to discuss a solution.
Best regards,
Giulia C-Monetiquette
C
Rating: 5 out of 5
Perfect. 3rd child so 3rd order. The labels hold up well over time. The colors are pretty and there is a good selection. Delighted!
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E
Rating: 5 out of 5
Products conform to the description and order received quickly.
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E
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
Super!! Fantastic!! We have never been disappointed, my children love it whether for kindergarten or primary school. There is something for all ages! And a wide choice of models for boys and girls!
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N
Rating: 5 out of 5
As usual, top-notch
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M
Rating: 5 out of 5
Fast delivery and good quality products
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S
Rating: 5 out of 5
Excellent product
P
Rating: 5 out of 5
Very good. Speedy delivery. The children love them.
M
Rating: 5 out of 5
Label purchased for my son's back-to-school (clothes...) meets my expectations, sticks quite well, to see over time. I am satisfied
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S
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Top thank you very much of very good quality
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L
Rating: 4 out of 5
I ordered 100 object labels for each of my daughters to mark all their school supplies. I was unpleasantly surprised to discover that the labels had not been pre-cut properly. To use them, I had to cut each label with scissors. I sent an email to customer service who sent me a new batch, this one, perfect! Thank you very much
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L
Rating: 5 out of 5
Top nothing to say
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M
Rating: 5 out of 5
I am very happy with my order and it is convenient.
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J
Rating: 5 out of 5
Good quality labels, received on time, I recommend
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E
Rating: 5 out of 5
Great!
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L
Rating: 5 out of 5
Very happy as with every order and very fast
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C
Rating: 5 out of 5
Received quickly, very beautiful labels, stick well and beautiful presentation, I am very happy
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S
Rating: 1 out of 5
The drinking bottles are unfortunately not dishwasher safe, which was not mentioned in the description. What a pity!
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Response from Petit-Fernand
Good day,
I am very surprised to read your email.
The product sheet of the drinking bottle you purchased clearly states:
"The bottle should be rinsed by hand with water.
Tip: Avoid the dishwasher to keep the design intact for a long time."
Have a nice day,
Customer Service EsIstMeins
I am very surprised to read your email.
The product sheet of the drinking bottle you purchased clearly states:
"The bottle should be rinsed by hand with water.
Tip: Avoid the dishwasher to keep the design intact for a long time."
Have a nice day,
Customer Service EsIstMeins
S
Rating: 5 out of 5
Excellent quality clothes stickers. Very easy to use and the designs came out really nicely. Very happy with them.
F
Rating: 5 out of 5
Super
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Response from Petit-Fernand
Good day, Fridah,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
A
Rating: 5 out of 5
Top
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G
Rating: 5 out of 5
Everything perfect
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A
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Very satisfied thank you
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V
Rating: 5 out of 5
The labels are very cute. They stick well and do not move after washing.
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J
Rating: 5 out of 5
Quality product
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I
Rating: 5 out of 5
Great, I am very satisfied with my items
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C
Rating: 1 out of 5
The heat-adhesive labels come off after one wash at 30°C! And yet, I followed the instructions for sticking them... The sticky labels are satisfactory, however.
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Response from Petit-Fernand
Hello Coralie,
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fast delivery and good quality. I recommend
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M
Rating: 5 out of 5
Hello Thank you my purchase is great I recommend 1000% Have a nice day
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N
Rating: 5 out of 5
High quality labels, and very useful
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H
Rating: 5 out of 5
Great labels, I have bought these multiple times. Price-performance ratio is right.
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Response from Petit-Fernand
Good day, Henrike,
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
C
Rating: 5 out of 5
The labels are very pretty.
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B
Rating: 5 out of 5
2 personalized insulated bottles, 1 stamp and labels ordered. Everything is super beautiful and well finished, very responsive customer service and fast delivery. I love it and highly recommend it!
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C
Rating: 5 out of 5
Repeat customer. Very happy 🥰
C
Rating: 5 out of 5
Fast delivery, careful order.
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