Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 274 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 4 and 5 stars

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FL
Rating: 1 out of 5
Labels delivered in two months, obviously after the need...
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Response from Petit-Fernand
Hello, We're sorry to hear about your late delivery. Unfortunately, we have no influence on Chronopost's service. However, we hope that you will still be able to use your order. Have a nice day, Elise, C-MonEtiquette
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Coralie C.
Rating: 1 out of 5
Disappointed to have received labels that did not stick to the garment, even after waiting for the u rest after sticking. Disappointed because I had already ordered last year and that's why I went back. But very disappointed with my order. Disappointed because they are badly cut
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Response from Petit-Fernand
Thank you for your feedback. We're very sorry to hear about this problem with the cutting of your labels. We have contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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Rebecca
Rating: 5 out of 5
Dealt with the customer service team they were polite helpful.
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Evelyne B.
Rating: 5 out of 5
I'm a big fan, I discovered the brand through social networks and I was more than satisfied with my purchase. Fast shipping and great value for money. Highly recommend!
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Valentina
Rating: 5 out of 5
the labels are beautiful, arrives a well bound pad, where , in addition to the labels ordered, there are very nice stickers plus arrived on time indicated, no problem
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Gabriela
Rating: 5 out of 5
Great service: helpful, fast and customer-focused ?? Thank you!
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Cyprien F.
Rating: 1 out of 5
The labels come off after just one wash!
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about the inconvenience concerning your order. We have contacted you by e-mail to help you as best we can. Have a nice day, Elise, C-MonEtiquette
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Yvette
Rating: 5 out of 5
I have used Petit Fernand for years now and will never use another! The labels are perfect for clothing! They stick on so well and have never had any problems at all!
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Elise
Rating: 5 out of 5
Love that you have lots of different options of styles, designs and colours. Fab labels, I have brought from them twice and had no issues.
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Jordan C.
Rating: 5 out of 5
Labels are amazing quality! Clothes labels have been washed multiple times, lunchbox has been in the dishwasher. Stayed on, surpassed all my expectations, especially for the price! Will continue to buy these for my childrens' school lives!
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Benjamin C.
Rating: 5 out of 5
Best labels ever.
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Sara
Rating: 4 out of 5
The products are of excellent quality and have beautiful, colorful, fun designs! Whether it's a water bottle, a snack holder, a book label, they are all unique, authentic, and custom-made-beautiful for kids! But also for adults! In addition, the customer service is kind, prompt and helpful. Really a great satisfaction every time, congratulations!
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Linda H.
Rating: 5 out of 5
These clothing labes are super easy to use and they stay on. Already on my second batch.
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Marie B.
Rating: 5 out of 5
Super quality, 2 times that I order and I am very satisfied.
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Sadie
Rating: 5 out of 5
Ordered a few times from here and the products have always been amazing. Dispatch has been quick and would highly recommend.
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customer
Rating: 5 out of 5
I buy the self-adhesive labels for objects and clothing every year. I'm always so satisfied! Fast shipping and a quality product!
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LW
Rating: 4 out of 5
Satisfied overall.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Mr G.
Rating: 5 out of 5
The labels are really great! I'm really happy with the purchase. If you are unsure of what you need, you can order a mixed booklet and that is just a genious way to simplify when ordering labels.
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BOUAICHA C.
Rating: 1 out of 5
Hello I did not receive the order...
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Megan
Rating: 5 out of 5
I am a returning customer and would never go elsewhere for labels. The customisation tool is easy to use and something my daughter now uses to design her own labels. The quality of the labels is high. The value for money is fantastic. One thing we did miss this year was the extra sheet of stickers in the pack which is normally sent! it was a nice little extra touch we had gotten used to :-) but if you could bring them back? Then 10/10
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Johann T.
Rating: 5 out of 5
Super qualitée vraiment satisfait
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Mme G.
Rating: 5 out of 5
Always excellent service and quality!
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Agnes
Rating: 1 out of 5
Very bad experience! Hands off! I waited weeks for the name stickers and they never came. Firstly, when I ordered them it said they would be delivered in 4 days. But they never came. Then I contacted customer service and was informed that the order was in transit. But the product never arrived!
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Response from Petit-Fernand
Hello, thank you for your review. However, it is impossible for your delivery to take place within 4 days, as you have actually opted for standard delivery, which takes a maximum of 10 days. All our delivery times are mentioned when you select the delivery method during the ordering process. Beyond that, we unfortunately have no control over the postal service. This bad experience affects us as well. However, we hope that you have received the refund you requested. Have a nice day, Elise, EsIstMeins
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Mara
Rating: 5 out of 5
Thank you. I have been buying labels from you for years and have been very happy.
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Laura
Rating: 5 out of 5
I've been ordering beautiful labels for my business for 2 years and I'm never disappointed. I recommend C-monEtiquette
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De C.
Rating: 1 out of 5
I emailed customer service,never received a response....I received 10 labels in another person's name so I paid for 10 labels that I will never be able to use
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Response from Petit-Fernand
Buongirno Azzurra, We are very sorry for the inconvenience encountered with the labels we received. We understand the inconvenience and would like to extend our sincerest apologies. Our customer service offered you two options and you chose to receive a refund, which has already been done. We sincerely apologize for the misunderstanding with the labels. If you have further questions or need further assistance, please do not hesitate to contact us. We are here to help you. Thank you for your understanding. Clare, Petit-Fernand
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cry O.
Rating: 5 out of 5
Customer service was very effective, I emailed and they responded in a short time and solved the problem.
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Céline
Rating: 5 out of 5
Attractive, high-quality labels, fast, careful dispatch.
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ik
Rating: 5 out of 5
fast simple and efficient
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superconsole
Rating: 4 out of 5
Great patterns and sizes. A little slow on shipping
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Elodie
Rating: 5 out of 5
Fast delivery! The labels are beautiful and conform to what I ordered.
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Karla P.
Rating: 4 out of 5
Easy process Affordable Came in good time. Only downside is the writing is really tiny
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Serena
Rating: 5 out of 5
Beautiful, customizable and easy to apply. Very satisfied!
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Gabrielli S.
Rating: 1 out of 5
still nothing to me and hop ordered and paid on September 4 !
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Response from Petit-Fernand
Dear Silvia, We apologize for any inconvenience you may have experienced. Your satisfaction is very important to us. We want to make sure that we handle it in the best possible way, and for that, it is crucial that we receive complaints directly from our customers. This way, we can respond more quickly and efficiently to your needs. We would like to let you know that we will be in touch with you to provide updates on your order placed on September 4. If there are additional details that you think would be helpful to you, please share them with us. We thank you for your patience and understanding. Chiara, Petit-Fernand
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AT
Rating: 5 out of 5
Superb quality clothes stickers, the best on the market, I have bought these before and will continue to do so.
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Client
Rating: 5 out of 5
The labels are practical and adorable, and shipping is fast and careful. Thank you C lon étiquette!
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Stephanie C.
Rating: 4 out of 5
Parcel was delayed in arriving, swift and polite customer service- a new set was sent out immediately. Great quality, great value- will be purchasing again.
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Carmen
Rating: 5 out of 5
Delighted with the labels. They do their job perfectly, are sturdy and durable.
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Valérie
Rating: 5 out of 5
Easy to order and arrives quickly at home. Beautiful design. I've ordered from them 2 times now and I'm satisfied.
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Tanja L.
Rating: 5 out of 5
Great products, fair prices, super service, fast delivery. Everything top !!!
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins