The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
The result is perfect and the delivery is fast, I recommend it!
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Response from Petit-Fernand
Hello Marie-Ange, Thank you so much for this beautiful review which goes straight to our hearts! ?? A lovely day to you, Elise, C-MonEtiquette
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Jayne A.
Rating: 4 out of 5
Love the products but the delivery is always painfully slow
Response from Petit-Fernand
Hello Jayne, I am really happy you are satisfied with our product. Thank you for your trust and for sharing your feedback! Have a lovely day ?? Chiara Petit-Fernand
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Rating: 1 out of 5
The order arrived very late and what I received does not correspond to what I ordered.
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Response from Petit-Fernand
Hello again Aintzane, we apologize again for this shipping error on our part. We hope that your new order will arrive as soon as possible so that you can use the labels. Good day, Sandra from Petit-Fernand
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Chiara
Rating: 4 out of 5
Too bad shipping error, otherwise they would have 5 stars. Beautiful, clear, durable labels that fit all needs. I have always been happy with them. This time I was sent another person's labels. So I had to make a complaint and my labels were sent back correctly. Overall 30 days. Fortunately, I was not in a hurry....
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Response from Petit-Fernand
Buongirno Chiara, Thank you for sharing your opinion. We are happy that you are satisfied with your order despite the initial mishap. We thank you for your trust! Have a great day ?? Chiara Petit-Fernand
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Lynsey
Rating: 5 out of 5
Great communication and really helpful customer support.
Response from Petit-Fernand
Hi Lynsey, That is great. Thank you for sharing your opinion. We are glad that you are satisfied with Petit-Fernand costumer support. Have a nice day ?? Chiara Petit-Fernand
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Nasima B.
Rating: 5 out of 5
Excellent service, beautiful labels - ALWAYS
Response from Petit-Fernand
Hi Nasima, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Sabrina DE
Rating: 5 out of 5
Very correct products this is my third order and very fast delivery I highly recommend
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Response from Petit-Fernand
Hello, Thank you very much for your positive review which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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ANAIS
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello Anaïs, Thank you very much for your review, we're delighted! Have a nice day, ? Elise, C-MonEtiquette
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Lorna
Rating: 5 out of 5
Order didn't arrive- contacted customer service and got an immediate response and replacement sent out within a day. Items were great when they got here. Thank you
Response from Petit-Fernand
Hello Lorna, Your opinion is important for us, thank you for sharing. We are really happy to read your words and to know you are satisfied with our products and costumer service. Have a nice day ?? Chiara Petit-Fernand
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Juliette
Rating: 5 out of 5
Fast delivery and the labels are very pretty.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us such a positive note. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Andrea
Rating: 5 out of 5
They look great on clothes and do not peel off.
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Annick RENDA
Rating: 5 out of 5
Fast and efficient
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Response from Petit-Fernand
Bonjour, Merci beaucoup pour cet avis qui nous va droit au coeur!?? A lovely day to you, Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
This isn't my first order and I'm always satisfied. The only downside this time is the 6 postage for the water bottles, which I find very high.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us and for your positive feedback. ?? The delivery charge is 6 for items that require more packaging for delivery. But we're delighted you enjoyed your order. Have a nice day, ?? Elise, C-MonEtiquette
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Same
Rating: 5 out of 5
Exactly what I wanted, I'm delighted.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are delighted to read that you liked your order. ?? Have a nice day, Elise, C-MonEtiquette
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Katrin F.
Rating: 5 out of 5
I have already ordered several times. The last time I ordered, I received the wrong stickers. But the problem was solved quickly and easily. Thanks again.
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Response from Petit-Fernand
Hello Katrin, Thank you very much for your order and your review. We are always here to help you in the best possible way. Have a nice day, Elise, EsIstMeins
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Émilie Romero
Rating: 1 out of 5
Very disappointed by the delivery time! 15 days to receive the order! My son will be going on his school trip without his labelled things! Nb: a good marker did the trick! Never again
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Response from Petit-Fernand
Hello Emilie, We're sorry to hear that the delivery took longer than expected. Unfortunately, we have no influence on the postal service and are not dependent on the vagaries and delays of postal deliveries. Please note, however, that we do offer express delivery for urgent shipments. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Francesca
Rating: 4 out of 5
The order arrived a first time wrong but after reporting it was promptly resent corrected
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Response from Petit-Fernand
Good morning, Thank you very much for your comment, which is so valuable to us. I wish you a good day ? Elise, Petit-Fernand
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Agathe Laurent-Bellue
Rating: 5 out of 5
Following a problem with my order I received a new pack of labels. Thank you for the responsiveness of your customer service.
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Response from Petit-Fernand
Hello Agathe, I'm sorry to hear about this inconvenience with your order. ?? We have tried to contact you, we have left you a voice message on your answering machine and we have just sent you an email to get more information about the problem you are experiencing. We look forward to hearing from you and wish you a pleasant day. Elise, C-MonEtiquette
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Monique GAY
Rating: 5 out of 5
Quality products
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Response from Petit-Fernand
Hello, Thank you very much for your valuable opinion. Have a nice day, ? Elise, C-MonEtiquette
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Carole Cognard
Rating: 5 out of 5
3 back-to-school orders
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us and for your positive review! Have a nice day, ? Elise, C-MonEtiquette
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Valeria M.
Rating: 5 out of 5
Professional, helpful, accurate . A guarantee
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Response from Petit-Fernand
Good morning Valeria, Thank you for your message. We are glad you are satisfied with your experience with Petit-Fernand, we thank you for your trust. See you soon ?? Chiara Petit-Fernand
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gn
Rating: 5 out of 5
Very usable site, great variety of products. pretty fast shipping.
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Response from Petit-Fernand
Good morning Giulia, We are very pleased to read your words, we are glad that your experience with us was positive and that the purchase on the site was easy. I wish you a good day ? Chiara Petit-Fernand
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Francesca M.
Rating: 4 out of 5
Great products with really nice graphics and done well. Some delay in shipping however solved :)
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Response from Petit-Fernand
Good morning Francesca, Thank you very much for sharing your opinion, We are glad you are satisfied with our products and generally with the service. We wish you a good day! ?? Chiara Petit-Fernand
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NATALIA
Rating: 5 out of 5
Great, they are great
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Klaus B.
Rating: 5 out of 5
The good printing of the name badges
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Response from Petit-Fernand
Hello Klaus, Thank you very much for your order and your kind comment. ?? Have a nice day, Elise, EsIstMeins
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Elodie Benharkate
Rating: 5 out of 5
Second order and I'm really happy. The labels are superb and I received them in 2 days! Thank you so much!
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Audrey
Rating: 5 out of 5
Very happy with my purchase. Quality water bottle.
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Response from Petit-Fernand
Hello, Thank you for your trust and loyalty, it means a lot to us! ? A lovely day to you, Elise, C-MonEtiquette
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Laura Temiño
Rating: 5 out of 5
Perfect product and great service
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Paula Z
Rating: 1 out of 5
A month later it says delivered and I have not received anything. The customer service phone is NOT free, they make excuses and say that they will send it again. From the time you order until everything arrives, always with some problem in between, 2-3 months. On the other hand, bad printing QUALITY. It looks pixelated. I have ordered several times just in case there have really been punctual errors but in ALL the orders I have had some kind of problem. I really do not repeat
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Response from Petit-Fernand
Hi Paula, We are sorry to hear that you have had two anomalies in a row in 7 months. The delivery anomaly unfortunately comes from the transport company. It is a rare occurrence but unfortunately it can happen as with any company that needs transportation. Regarding your call this morning, we have reimbursed you, as indicated in your email. We apologize for everything that happened. Good day, Sandra de Petit-Fernand
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Andra I.
Rating: 5 out of 5
Great quality products
Response from Petit-Fernand
Hello Andra, Thank you for your kind words ?? The whole Petit-Fernand team would like to thank you! Have a nice day, Chiara Petit-Fernand
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Ibtiseime Mannai
Rating: 5 out of 5
Top jadore je recommande a fond
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Response from Petit-Fernand
Hello, Thank you so much for your feedback, we really appreciate it! ?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 5 out of 5
Top quality, fast and impeccable service! The labels are very practical, I've been using them for years!
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Response from Petit-Fernand
Hello, Thank you very much for your confidence. We're delighted that you like your order and the quality! Have a nice day, ? Elise, C-MonEtiquette
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Amandine
Rating: 5 out of 5
The labels are exactly what I expected every time. They're high quality, and this isn't my first order. I'm delighted.
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Response from Petit-Fernand
Hello, Thank you very much for your positive review which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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BOFFI S.
Rating: 5 out of 5
Always super satisfied with you!!!
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Response from Petit-Fernand
Good morning, Thank you very much for your comment, which is so valuable to us. I wish you a good day ? Elise, Petit-Fernand
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cliente
Rating: 5 out of 5
Quick and easy
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Julia
Rating: 5 out of 5
Unfortunately, I initially received the wrong labels. However, customer service reacted very quickly and immediately sent me the correct labels. They also sent me a discount code as compensation. Mistakes are human, they can happen. The important thing for me is that they responded quickly and in a friendly manner.
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Response from Petit-Fernand
Good day Julia, We are sorry that you are experiencing this bad experience, but we are still happy that the proposed solution was satisfactory for you. We are always here to help you and your satisfaction is our priority. ? Have a nice day, Elise, EsIstMeins
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Cat
Rating: 5 out of 5
I was able to customize my labels easily because there's so much choice.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us such a positive note. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Michele Dubois
Rating: 5 out of 5
Order received very quickly and it really corresponds to what I was looking for Very serious site, I highly recommend it
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Response from Petit-Fernand
Hello Michèle, Thank you very much for your valuable feedback! ?? Have a nice day, Elise, C-MonEtiquette
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Chiara M.
Rating: 4 out of 5
Unfortunately, some labels are too expensive. I bought the mini labels for marking pencils and markers and three euros is too much for 10 labels, considering that there are 36 colors in a case. If they cost a little less over the years I would have bought your product many more times. Your material is beautiful and of good quality, I like it very much
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Response from Petit-Fernand
Good morning Chiara, Thank you very much for sharing your experience, your opinion is important to us. We are glad you enjoyed our labels and the service in general. I wish you a good day ? Chiara Petit-Fernand
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Babette Rossin
Rating: 5 out of 5
Fast delivery, good quality labels, thank you.
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Response from Petit-Fernand
Hello, Thank you very much for your valuable opinion. Have a nice day, ? Elise, C-MonEtiquette
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