The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Hello Keissy, Thank you very much for your confidence? Beautiful day, Camille C-MonEtiquette
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Marie
Rating: 1 out of 5
i placed an order on august 19. i contacted customer service again. i received no explanation or apology. ten days ago i received an e-mail informing me that the order had been dispatched. but to this day i still haven't received it. this is unacceptable. After posting this negative comment, I finally got a response from customer service. It's not just a postal problem, since it took two months from the time my order was validated to the time it was dispatched. As a reminder, it was two boxes of snacks and a book of labels that I was supposed to receive before the start of the school year on September 4!
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Response from Petit-Fernand
Hello Marie, I'm sorry to read your message, but unfortunately it's a postal service delivery anomaly. We have tried to contact you by phone in order to help you as soon as possible. Good day, Sandra C-MonEtiquette
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Frany Icard
Rating: 5 out of 5
Perfect products, excellent communication. I am very pleased
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Sarah R.
Rating: 4 out of 5
The labels are nice, but the crèche pack with the non-iron-on labels isn't great. The labels come off after only two washes.
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Pellerin
Rating: 5 out of 5
Product as described and ideal for identifying my child's clothes and belongings. Customizable to suit your child.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Marine
Rating: 5 out of 5
Great, fast shipping, fits well on clothes and is so cute!
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Esther Rocher Contreras
Rating: 5 out of 5
Friendliness and speed, and in case of shipping failure they solve it and good quality.
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Response from Petit-Fernand
Dear Esther, Thank you very much for your message ! We are very happy to read it. Hello, Camille Petit-Fernand
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Christine
Rating: 5 out of 5
Beautiful bottle, easy to customize and was shipped quickly. The cap is a little difficult to open and close, so we always have to open the bottle for our child. Otherwise great.
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Response from Petit-Fernand
Thank you for your order and your review. We are sorry that the clasp is difficult to open. ?? Please do not hesitate to contact us by email to give us more details and we will offer you a solution. Have a nice day, ???? Elise, ItIsMine
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Nuria
Rating: 4 out of 5
I have ordered a few times already stickers for my nephews and nieces for school and daycare and the moms are super happy .... give much play and very good.
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Response from Petit-Fernand
Hello Nuria, It's a pleasure to read your message? Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Annarita
Rating: 5 out of 5
excellent parcel arrived by registered mail
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Response from Petit-Fernand
Good morning, thank you very much for your comment. We are glad that you are satisfied with our product. ?? I wish you a good day, Chiara Petit-Fernand
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Jean Jacques Cellard
Rating: 5 out of 5
Efficiency, responsiveness, customer focus
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Isabelle J.
Rating: 5 out of 5
Fast delivery and quality products.
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Ursula Alidor
Rating: 5 out of 5
Very satisfied with the items
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Claudia
Rating: 5 out of 5
The product ordered is beautiful and of excellent quality. The setup was very easy. I will purchase again
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Response from Petit-Fernand
Good morning Claudia. We are very happy that you liked our product and are satisfied with it. Have a good day ?? Chiara Petit-Fernand
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MIa
Rating: 5 out of 5
great products, lots of possibilities for custom creation, easy to use site
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Response from Petit-Fernand
Good morning Miriam, thank you for your comment. We are glad you are satisfied with the product and that navigating our site was easy. ?? Good day, Chiara Petit-Fernand
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ELEONORA
Rating: 5 out of 5
Beautiful that you can customize everything you need for kindergarten with the same theme. Beautiful themes, carefully done in colors and images. Great fabrics and good quality printing of the figures. Adhesive labels are very good and do not come off, also very good thermo-adhesive ones that are also easy to apply and very resistant to machine washing. The water bottle made of excellent materials and with spout easy to use for drinking and with leak-proof seal.
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Response from Petit-Fernand
Good morning Eleonora, it is a pleasure for us to know that your experience with our products has been positive. We thank you for your trust and for sharing your opinion. Have a great day ?? Chiara Petit-Fernand
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Claire Zaccardelli
Rating: 5 out of 5
Great to be able to order just the gourd stoppers! And I'm glad you're no longer using Chronopost for delivery!
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Lesley H.
Rating: 5 out of 5
Awesome products, good quality and design. Personalisation well done and looks like its permanent and printed to last. Really pleased.
Response from Petit-Fernand
Hi Leasly, thank you very much for your feedback. We are delighted to hear that you liked our products and appreciate their quality. Have a lovely day ?? Chiara Petit-Fernad
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Antonella S.
Rating: 5 out of 5
Positive experience, I your products from my first daughter, they are well made and designed for every need!
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Response from Petit-Fernand
Good morning Antonella, Thank you for your positive comment. we are pleased that you are satisfied with your experience with our company. ?? Good day, Chiara Petit-Fernand
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Mc
Rating: 5 out of 5
Super and good hold on clothes despite several washes at 60°.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Elodie
Rating: 5 out of 5
Satisfied with my purchase. Practical water bottle for children (my son is 3 and uses it on his own). I had a small problem with the cap but customer service sent me one back quickly. Very practical to take everywhere.
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Response from Petit-Fernand
Hello Elodie, We're sorry to hear that your cap won't close. We will send you a replacement. Have a nice day, Camille C-MonEtiquette
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karina
Rating: 1 out of 5
Petit Fernand overpromises on order processing time. The website states labels are manufactured within 48 hours, shipping takes 3-10 working days. Sadly it's not the case. After contacting customer service I was sent a generic email which was a copy and paste from the website and not an answer to my enquiry. Contacted them again to be told they are experiencing delays. Why is this not mentioned on the website, during placing order or when I contacted customer service the first time. Miss leading customers, poor customer service, missing labels.
Response from Petit-Fernand
Hello Karina, thank you for your comment. The entire Petit-Fernand team apologises for any inconvenience this delay may have caused. Unfortunately we cannot identify your order number from this comment. Please call us on +44 330 808 8632 so that we can find a solution together. Have a nice day ?? Chiara Petit-Fernad
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Sarah
Rating: 5 out of 5
This is my second order of labels from this company. They can be personalised with font style, colour and text - great for naming children's lunchboxes, water bottles etc. The stickers dont come off in the sink or dishwasher either. I also added a snackbox which my 3 year old enjoyed designing too. The order arrived fairly quickly. Highly recommend Petit- Ferdinand products.
Response from Petit-Fernand
Hi Sarah, thank you for your comment which is much appreciated. We are happy that you enjoyed our products and that you tested their durability. We are also happy that your child enjoyed customising the snackbox. ?? Kind regards, Chiara Petit-Fernad
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EMI C
Rating: 1 out of 5
I never received my order !!!!
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Response from Petit-Fernand
Hello Emilie, We're sorry to hear that your order did not arrive. We have just contacted you by email in order to help you. Have a nice day, Camille C-MonEtiquette
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Vera
Rating: 5 out of 5
Good quality of the lunch bag for kids and the stickers. I love the different themes you can choose from.
Response from Petit-Fernand
Hi Vera, we are happy that our product and choice of themes met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Anja F.
Rating: 5 out of 5
The iron-on name badges are very easy to iron on and hold perfectly. The delivery was fast and the customer service was friendly and competent. I will definitely be ordering again.
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Response from Petit-Fernand
Thank you very much for your order and your great review. ?? We look forward to your next order. Have a nice day, Elise, EsIstMeins
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Fonteny
Rating: 5 out of 5
Water bottle that stays cool even when left in the sun in the car top
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Response from Petit-Fernand
Hello, We are delighted that you like our gourds :) Have a nice day, Camille C-MonEtiquette
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Jane M.
Rating: 5 out of 5
Thank you for our personalise stickers They was exactly the right size to be put on candles for our wedding favours
Response from Petit-Fernand
Hello Jane, we are really glad that you liked our labels and were satisfied with the product on such an important day. Thank you for your trust. ?? Kind regards, Chiara Petit-Fernad
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andreea B.
Rating: 5 out of 5
Quality products, durable and very very aesthetically pleasing.
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Response from Petit-Fernand
Good morning Andreea, thank you very much for your message. We are really glad that our products met your expectations. ?? Chiara Petit-Fernand
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Marcella
Rating: 5 out of 5
Great everything
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Response from Petit-Fernand
Good morning Marcella, thank you very much for your comment. We are glad that you are satisfied with our products. Thank you for your trust! ?? Chiara Petit-Fernand
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Fanny
Rating: 5 out of 5
I love these labels. There are lots of choices of designs, colors, sizes. No shipping costs. This is already my 4th order. They're really great!
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty! Lovely day, Camille C-MonEtiquette
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Virginie F.
Rating: 4 out of 5
I bought a "crèche pack" on the recommendation of our crèche. The labels work perfectly. I have two small regrets: the majority of the labels are iron-on, and when you're a young mother, self-adhesive clothing labels are much more practical. I also find the labels particularly large for clothes for a 4-month-old baby starting nursery. The pack could do with a few improvements. But I have to say that all the labels stick perfectly! Whether on clothes, objects or shoes. We're delighted! Once we've used them all, we'll probably opt for a pack containing only self-adhesive labels for greater convenience and speed.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback and recommendations :) Have a nice day, Camille C-MonEtiquette
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Omer Oda
Rating: 5 out of 5
Super nothing to say
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Marta
Rating: 4 out of 5
Very fast and very good and resistant materials
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Response from Petit-Fernand
Good morning, We are delighted that you like them :) Hello, Camille Petit-Fernand
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Claire Fady
Rating: 4 out of 5
Order as requested, but the cap of the bottle stopper is difficult for a child to close... Fast delivery!
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Roberta C.
Rating: 5 out of 5
Quick and easy order. Wide choice , excellent quality.
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Response from Petit-Fernand
Good morning Roberta, we are very happy to read that you enjoyed your stay with us. We thank you for your positive feedback and for being our customer. ?? Chiara Petit-Fernand
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Reyes garcia borbolla mauri
Rating: 5 out of 5
Impeccable service!!!
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Response from Petit-Fernand
Good morning, Thank you very much :) Hello, Camille Petit-Fernand
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Leslie
Rating: 5 out of 5
A very pretty lunch box, practical, customizable and well thought out. A small piece to close the box was missing. I just e-mailed them, and they were very quick to reply and send me the part as well. Thank you very much for your Sav. I recommend this site with my eyes closed and will order again.
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Response from Petit-Fernand
Hello, Thank you very much for your message. We are delighted that you like our products :) Have a nice day, Camille C-MonEtiquette
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Laura
Rating: 4 out of 5
I purchased the removable clothing labels and some came right off in the first wash. The other things I purchased instead excellent
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Response from Petit-Fernand
Good morning Laura, thank you for your comment. We are glad you liked our products. Your opinion is important to us. Good day, Chiara Petit-Fernand
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Blandine Vellard
Rating: 5 out of 5
Perfect thanks
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