The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
I've been ordering for 7/8 years and I'm always satisfied. Quality products for a fair price. Fast service. I had a small problem and customer service is very responsive. I appreciate this type of service.
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RITA ISABEL GARCÍA GARCÍA
Rating: 5 out of 5
For speed
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MR
Rating: 5 out of 5
After-sales service that listens and responds quickly. Fast shipping. Thank you very much.
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Romina P.
Rating: 5 out of 5
I have purchased both clothing labels and labels for my daughter's various items from them and after a year of nesting they are all still intact well adhered and with perfect colors. This year I purchased personalized cotton bags and I am very pleased with the printing, bright colors and speed of delivery.
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Natalia
Rating: 5 out of 5
The quality is super. The best labels. Hold up in the dishwasher, washing machine and during sports. We will order again and again for the kindergarten course. Thank you.
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Response from Petit-Fernand
Dear Natalia, thank you very much for ordering from us :)
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Betina B.
Rating: 5 out of 5
Super !!! Everything was PRIMA
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Response from Petit-Fernand
Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
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Nora
Rating: 5 out of 5
Good product
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camilla
Rating: 1 out of 5
Order placed on August 18 and, after almost a month, only one product arrived! Excessively slow shipping and bad service.
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Response from Petit-Fernand
Good morning Camilla, we are sorry to hear about this delivery anomaly. We have already taken the necessary steps to be able to provide a solution. However, we remain available and wish you a good weekend. Alessio, Petit-Fernand
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Ludivine CHAUVINEAU
Rating: 1 out of 5
I still haven't received my labels! How can I let you know what I think?
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Response from Petit-Fernand
Hello Ludivine, Your order is being delivered. It should arrive in your mailbox shortly. We have also contacted you by e-mail to discuss your order. All the best, Ophélie C-MonEtiquette
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Julie
Rating: 1 out of 5
I bought a water bottle for my daughter. I'm very disappointed, it's really heavy and the cap is impossible for a child to open. 22 e for not using it. What a shame!
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Response from Petit-Fernand
Hello Julie, Please do not hesitate to contact our customer service department so that we can help you. Have a nice day, Ophélie C-MonEtiquette
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Ashley B.
Rating: 5 out of 5
Brilliant labels! Most definitely will use again!
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Benat Zaza
Rating: 5 out of 5
Super happy with my first purchase, thank you very much Highly recommended Very friendly customer service, replies within 1 hour Many thanks
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Carmen pispi Manso
Rating: 1 out of 5
I placed the order on August 29,they say that the labels are sent in 48h.they were sent on the 4th and arrived on September 12.it seems to me a long time 2 weeks to receive some stickers.I will not repeat,besides I had to call a 902,I left a message on the answering machine and no one contacted me.The quality of the labels at least is good,but the girl started school with everything unlabeled.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you had to wait so long to receive your labels. We hope you still like our products. Hello, Camille Petit-Fernand
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GC
Rating: 5 out of 5
Beautiful, long-lasting labels with free stickers that kids love.
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BOUDOURIS ETHANN
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hello, an e-mail has just been sent to you with various options for dealing with this incident. Have a nice day, Ophélie C-MonEtiquette
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Madame severine chevrier
Rating: 5 out of 5
Great products. The labels are beautiful and the little stickers are great as gifts. And I love the packaging with the little cardboard animals to build and color.
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patience M.
Rating: 4 out of 5
Easy to stick on cloths
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Elena P.
Rating: 1 out of 5
Very long shipping, tomorrow is 10 days, go ahead and buy elsewhere you also get free shipping, not worth it, the internet is full of label sellers
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Response from Petit-Fernand
Good morning Elena, we are sorry for this delay on the part of postal services. Please feel free to contact us at [email protected] and we will do what is necessary to help you. Have a great day
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Tajukilimani
Rating: 4 out of 5
Super great stickers for school and the personalized lunch box made eyes sparkle. Only the delivery time was really very long, almost too long therefore 4 stars
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Response from Petit-Fernand
Thank you very much for this great review. Delivery always takes a little while because we are a French company sending the products from France, so delivery may take longer than expected. However, we have no control over the postal service. We are very pleased that you like the stickers! Have a nice day, ? Elise, EsIstMeins
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Nicola
Rating: 5 out of 5
UPDATE: received a full refund and ordered different stickers that have been great, also really good customer service, thank you. Really disappointed with the stickers this time around. I've been ordering for a few years now and always been great but this time they don't stick very well and keep peeling off everything *no email received as of yet*
Response from Petit-Fernand
Hello Nicola, We are sorry to hear that the quality of our object labels hasn't been satisfactory this time around. We have now contacted you by email to offer a suitable solution. Jessica, Petit-Fernand
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Jesús Ruiz
Rating: 5 out of 5
Good product, adequate price, good quality. We repeat year after year, always with excellent results.
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Melanie Z.
Rating: 5 out of 5
Only the shipping took a little long. Otherwise, the stickers are super cute and easy to use.
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Response from Petit-Fernand
Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Sabrina Baudry
Rating: 5 out of 5
Complete and fast
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Invité
Rating: 5 out of 5
Petite Fernand's costumer service is extremely supportive and understanding. They have helped me immediately and with love. Petite Fernand is absolutely the number 1!!!
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Paula
Rating: 1 out of 5
I have not received
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos has not yet delivered your order. Our customer service team has been in contact with you to help you with this situation. Good morning, Camille Petit-Fernand
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Selina S.
Rating: 4 out of 5
Everything was great, except that shipping took longer than previously stated. But the labels are great.
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Response from Petit-Fernand
Thank you very much for this great review. We are very pleased that you like the stickers! Delivery always takes a little while as we are a French company. The products are shipped from France, so delivery may take longer than expected. However, we have no control over the postal service. Have a nice day, ? Elise, EsIstMeins
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Karli V.
Rating: 1 out of 5
The company advertises 48-hour production and immediate dispatch - unfortunately, in my case, production has already taken around 14 days. Hands off this store from France!
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Response from Petit-Fernand
Hello Karli. We are sorry that it has taken 14 days for your order to reach us. It is very rare that the post office takes so long. We do indeed produce within 48 hours and then pass the orders on to the post office. Normally delivery takes 2-6 days, but we cannot influence the post office if there are delays. Please get in touch with us to discuss this matter. We are here to help! LG, Ana
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Camille
Rating: 5 out of 5
I'm delighted with my purchase, the personalized snack box is adorable. Delivery was a little long for my taste, but apart from that, I'd recommend it.
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Cas
Rating: 5 out of 5
Had an amazing experience with this company and the product is awesome
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Lila BELLAMY
Rating: 1 out of 5
I paid 10 for express delivery in 48h, the parcel arrived in 96h... missed my daughter's first day of school.
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Response from Petit-Fernand
Hello Lila, Thank you for your message. We've contacted you by e-mail to offer you a solution for this delivery incident. Have a nice day, Ophélie C-MonEtiquette
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bouaita
Rating: 1 out of 5
I bought 2 bottles of very good quality but the snack box is much less so. The label with the design and name is simply glued on. It's supposed to be machine washable but the machine will probably permanently remove the design. Rather disappointed
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Response from Petit-Fernand
Hi Nadia, Our customizable snack boxes are microwave and dishwasher safe. However, we recommend cleaning the lid with a soft sponge for the stickers to stay on better. Have a nice day, Ophélie C-MonEtiquette
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Alessandra
Rating: 5 out of 5
Excellent experience. Chosen for the second time. Fantastic graphics. Very fast delivery time. Everything perfect for my little one. I highly recommend it!!!
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Antoine Cussac
Rating: 4 out of 5
Hello, I have nothing to say about the labels! It's always great! My downside is the delivery Jopte for fast delivery (?9) but not really! Order placed on Sept. 1st and received on Sept. 6th.
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Judita P.
Rating: 5 out of 5
Super great, very easy to stick and my child loves it
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Marie Anaïs Felten
Rating: 5 out of 5
Received quickly and is exactly what I asked for.
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Camille MESSMER
Rating: 5 out of 5
Very good ??the labels are great ?? available and responsive.
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Sophie Wambeke
Rating: 5 out of 5
Fast delivery, fair price, I've ordered several times already and I'm very satisfied.
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Seb
Rating: 5 out of 5
Very good quality and fast shipping
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Stéphanie Morazin
Rating: 5 out of 5
Hello I am very satisfied with my order, very good quality. On top of that, their customer service is top notch. I had a reservation because I hadn't received my product on time despite paying extra for a 24-hour delivery, but customer service was very responsive in resolving this problem. I recommend this site, go with your eyes closed. My son is so happy with his personalized labels and his moth to taste. Thank you
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Response from Petit-Fernand
Hello Stéphanie, We have contacted you by e-mail with a solution to this incident. We are sincerely sorry, and we hope that your little one's return to school went well. Have a nice day, Ophélie C-MonEtiquette
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Kerry M.
Rating: 5 out of 5
Communication is fantastic and the staff are really helpful. The stickers arrived in a little booklet which is super cute and practical. There are additional stickers for the children to play with which I thought was a nice touch. The actual stickers are the perfect size, not too big which means they fit on the clothing label nicely but not small enough to be missed. They attach to the clothing really well and are incredibly durable. Couldn't recommend enough.
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