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F
Rating: 5 out of 5
The site is ergonomic and fast, as are payment and delivery. I hope to be as pleased with the use of labels.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 212 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
I've been ordering from this site for several years now, and I'm very satisfied with the quality.
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T
Rating: 5 out of 5
I placed an order at the beginning of summer holidays and there was some issue where the system said it had been delivered but it had not, the staff online were very responsive and attentive to this and made sure a new batch of labels were sent out.. I received them within 3 days! Incredible service we use them all the time and they never disappoint!
I
Rating: 5 out of 5
Great! I have been ordering for two years and have never been disappointed. Thank you
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A
Rating: 5 out of 5
I've been ordering for my kids for several years now, and they're delighted to be able to personalize their labels. And I'm delighted because it doesn't move at all despite the washing machine and tumble dryer. We LOVE it and I recommend it with my eyes closed.
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I
Rating: 5 out of 5
Quality, delivery time
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G
Rating: 5 out of 5
Easy to create, the labels are of good quality. For both supplies and clothing
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A
Rating: 5 out of 5
Labels as ordered. They arrived quickly. The presentation of the labels is great. I will definitely recommend the site. I've already spoken to some moms ??
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E
Rating: 5 out of 5
I've been ordering labels for my children for several years (7 years) and I'm never disappointed. I started with packs and now I customize my purchases according to my needs. No sooner ordered than received! Thank you
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I
Rating: 5 out of 5
Very fast shipping and very happy with the labels. I ordered last year and recommended for my son's middle section.
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A
Rating: 5 out of 5
I've been a customer for years, and the labels are practical and durable despite being machine-washed. This year I'm tempted by the gourds, which have a nice look. Despite a production glitch on the moon (it happens), I'd like to salute and congratulate the responsiveness of customer service. I've never seen customer service so responsive and professional. BRAVO! I highly recommend it!
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M
Rating: 1 out of 5
I have not received my order even after having claimed it.
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Response from Petit-Fernand
Good morning, We are very sorry for this delivery anomaly by Correos. Your second shipment should arrive this week. Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
2nd order as magnificent and efficient as ever
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I
Rating: 1 out of 5
Order placed on 12.08 shipped on 14.08 in envelope. School starts in 2 days and envelope not received.
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Response from Petit-Fernand
Hello Stéphanie, Following our exchange, I can confirm that your order has been reshipped and should arrive as soon as possible. Have a nice day, C-Monetiquette
O
Rating: 5 out of 5
Fast delivery Good quality gourd
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S
Rating: 5 out of 5
It's beautiful, practical and, above all, unique to each child as it can be personalized.
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L
Rating: 1 out of 5
I never received my order!!! I'm well into lambaras so I don't have any for my children's first day of school.
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Response from Petit-Fernand
Hello Lucie, We are sorry to hear that you have not received your order. We have replied to you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
A
Rating: 5 out of 5
Fast delivery, nice graphics.
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R
Rating: 1 out of 5
I have not received the order. In addition to the delay in the alleged delivery
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Response from Petit-Fernand
Good morning Raquel, We will contact you this morning to help you as soon as possible. Good morning, Camille Petit-Fernand
P
Rating: 5 out of 5
The labels are very nice
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S
Rating: 5 out of 5
Excellent product, very durable. It is the second time I repeat. The object stickers are still intact after 2 years in the dishwasher. Very happy with the purchase and with the after sales service.
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Response from Petit-Fernand
Good morning, Thank you for your loyalty ! Good morning, Camille Petit-Fernand
L
Rating: 5 out of 5
Very practical labels, I've been using them for 3 years, I recommend them every year, those who look after my daughter are very happy that her clothes and objects are labelled.
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N
Rating: 5 out of 5
Ergonomic site that makes it easy to customize labels. Sufficient choice without being excessive.
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S
Rating: 5 out of 5
Excellent quality and fast shipping
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E
Rating: 5 out of 5
Labels always easy to use. It's just a pity that the small, long letters are very small indeed.
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S
Rating: 5 out of 5
Top-quality product, resistant to washing in both dishwasher and washing machine.
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P
Rating: 5 out of 5
Always easy to order, there's always a choice of images and combinations to suit all ages.
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I
Rating: 4 out of 5
Customer service
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P
Rating: 5 out of 5
Convenient fast delivery and very attractive price
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I
Rating: 5 out of 5
Very easy to use site, fast order dispatch. I'd recommend it to anyone :)
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M
Rating: 4 out of 5
I am always satisfied with the stickers I receive. But it's a pity that I had to pay the additional 1950 customs fee.
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A
Rating: 4 out of 5
Super label not disappointed my son and happy to have personalized his labels. I recommend
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M
Rating: 5 out of 5
Speed of delivery
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A
Rating: 5 out of 5
Fast shipping. Plenty to choose from. Good quality label
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A
Rating: 5 out of 5
The labels are very beautiful; I find them a little large but that's a detail and a personal point of view. They are sent well packaged and on time.
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I
Rating: 5 out of 5
Super label and practical
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C
Rating: 1 out of 5
Never received my order and kids are due back at school on 4th Sept. Very disappointed ??
Response from Petit-Fernand
Hello Claire, thank you for your message. I am terribly sorry there was an issue with the postal services and you did not receive your order. I have replied to your email with different options, hopefully we can find one that will satisfy you! Kind regards, Jessica, Petit-Fernand.
S
Rating: 5 out of 5
Perfect! Nothing to say an order I was mistaken in the text they show send another!
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I
Rating: 1 out of 5
I never received my order...
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Response from Petit-Fernand
Hello Clara, Our team is sorry to hear that you still haven't received your order. We have contacted you by email in order to find a solution to your problem. Have a nice day, C-monetiquette
C
Rating: 5 out of 5
Great experience, easy customization and fast delivery!
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