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A
Rating: 5 out of 5
Order arrived incomplete, I contacted them. Customer service is super fast and they immediately sent the rest of the order.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 195 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 4 and 5 stars
Reset filtersU
Rating: 4 out of 5
Parcel received in less than 2 weeks. I took a pack for the nursery to which I added labels for objects. The shoe labels are great, too bad there aren't many in the pack. The labels stick perfectly well on a smooth surface, but some are the wrong shape or length and form air bubbles, for example the object labels on a water bottle. Also, none of the labels are suitable for a pacifier or its attachment, so I had to cut them out. If you're the sort of person who removes the original labels from clothes, you won't be able to stick on clothing labels. Nevertheless, I'd recommend them. It's practical and quick for everyone, whether parents, children or the staff who look after your children during the day.
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K
Rating: 5 out of 5
Quick refund
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Response from Petit-Fernand
Thank you for your review :) Elise, ItIsMine
L
Rating: 5 out of 5
Perfect. Fast. Neat
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T
Rating: 5 out of 5
Very happy with product
J
Rating: 5 out of 5
The deadlines are respected, the labels are of very good quality, I've been ordering for 2 years already! The motifs are very pretty and conform. Very responsive and professional after-sales service.
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B
Rating: 5 out of 5
I placed two orders on the same day and had a small delivery delay with one of them. I would like to thank the team who followed my request closely and who also suggested solutions in the event of non-delivery. I finally received my orders. Customer service ??
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S
Rating: 5 out of 5
Always satisfied with my orders since 3 years. Received in less than 1 week. Thank you very much.
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V
Rating: 4 out of 5
The name stickers are very high quality, stick well and look very nice.
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Response from Petit-Fernand
Thank you for your order and your rating. We are very pleased that you like our labels. Have a nice day, ? Elise, EsIstMeins
I
Rating: 5 out of 5
Product quality and service efficiency. I have been a customer for a few years now and continue to confirm the choice!
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L
Rating: 1 out of 5
Very bad delivery time
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Response from Petit-Fernand
Good morning Lara, we are sorry for delayed shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
P
Rating: 5 out of 5
Top quality labels. Super beautiful and really practical. Thanks a lot.
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M
Rating: 4 out of 5
Hello, I've been ordering products from you for years now and I'm always satisfied. But there were 2 downsides to the last order: - the "thin" 1-line labels, with no design, seem to be of poorer quality than in previous years, less solid and less thick. - concerning the sandwich box accessories, it's good to be able to find/change the fasteners, but they're impossible to fit together... any ideas? It's also a shame not to be able to use the same colors as before... it makes for some strange color mixes... Thanks
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I
Rating: 5 out of 5
easy to order
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G
Rating: 4 out of 5
Delivery is too long and not specific enough. 3-10 business days. I would pay more for next day or a few days delivery. I love the labels and have ordered more but now have to wait another potential 10 business days.
C
Rating: 1 out of 5
Order not received!
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Response from Petit-Fernand
Good morning, We will contact you today to help you as soon as possible. Hello, Camille Petit-Fernand
F
Rating: 5 out of 5
Easy to use site, the labels are as ordered and super pretty. This is the second time I've ordered from the site to mark my daughter's things. I'm not disappointed. Fast delivery ????
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I
Rating: 5 out of 5
Personalized labels arrived on time. Great presentation in her booklet. Top color rendering. My daughter is looking forward to going to school now.
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L
Rating: 4 out of 5
Fast delivery Product conforms to the description hate to see in time now
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C
Rating: 5 out of 5
Quality products, received quickly and as ordered. I am very satisfied and recommend these products without hesitation.
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S
Rating: 5 out of 5
Order as expected. Quality products: colors, typography, label strength...
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C
Rating: 5 out of 5
Customer service, absolutely accurate and timely! I had problems with shipping, but they super attentive solved everything!
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C
Rating: 5 out of 5
I'VE TRUSTED THIS COMPANY SEVERAL TIMES NOW FOR MY DAUGHTER'S VARIOUS HOMECOMINGS AND I'M ALWAYS SATISFIED WITH THEIR SPEED AND RATES.
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M
Rating: 5 out of 5
I am very satisfied and have been for years. Easy to put together and very good quality.
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Response from Petit-Fernand
Thank you very much for your great review! Have a nice day, ? Elise, EsIstMeins
C
Rating: 5 out of 5
They are very nice and look sturdy. Shipping within the time frame they tell you.
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F
Rating: 5 out of 5
Impeccable service. Clear and intuitive website. Keeps previous layouts in memory so if you want to print new labels the operation is very fast. Shipping on time. Fast and secure payment transactions.
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G
Rating: 1 out of 5
The package was lost and I had to call to have it sent to me.
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Response from Petit-Fernand
Good morning, Your new order will be delivered next week by Correos. We are sorry for this anomaly. Good morning, Camille Petit-Fernand
L
Rating: 5 out of 5
Good quality labels
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M
Rating: 5 out of 5
Simple to make and effective
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A
Rating: 5 out of 5
Very nice label
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M
Rating: 4 out of 5
Satisfied with the labels only small reproach the dimensions are not clear (my labels objects are too large I did not find the mini ??) Otherwise I recommend, very serious! Thank you
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I
Rating: 5 out of 5
Perfect RAS ??
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S
Rating: 5 out of 5
Great products and fast delivery
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M
Rating: 5 out of 5
These are the best labels u never use any other brand Always stay on the clothes and they look nice
I
Rating: 5 out of 5
Top service
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M
Rating: 1 out of 5
The order has not arrived yet and I ordered it a month ago.
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Response from Petit-Fernand
Good morning, Your order has been shipped again on 18/08 so it will arrive next week. We are sorry for this situation. Good day, Camille Petit-Fernand
A
Rating: 5 out of 5
Fast reception, good communication.
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I
Rating: 5 out of 5
Great motifs Great selection
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Second time I have ordered labels for clothes and accessories, very long lasting, highly recommended ??
L
Rating: 5 out of 5
I love everything about your stickers and iron on labels they last a long time and my kids like designing their own