Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 152 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 4 and 5 stars

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Beatriz Pérez Soler
Rating: 5 out of 5
There was an error on my part in the delivery address and they resolved it instantly and I was not given a discount and they resolved it immediately and refunded the difference.
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Eloïse
Rating: 5 out of 5
I've been ordering labels for clothes and objects from monetiquette.com for years, and they're top quality and long-lasting. I recommend them without hesitation. However, I was disappointed with the durability of the lunch boxes. They're quite expensive and unfortunately didn't last more than 6 months.
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Invité
Rating: 5 out of 5
Hello very good never disappointed
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Mrs G.
Rating: 5 out of 5
Lovely product, easy ordering and quick delivery
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Mme DECLÈVES Sigrid
Rating: 5 out of 5
Second order from them as I was very satisfied with the first. My son's lunch box lasted all last school year! The labels too. They hold very well and don't come off on objects or clothes. This time I took the water bottle, which also seems to be of excellent quality.
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Chloé
Rating: 5 out of 5
I've been ordering it for 3 years, it's great, I love it, and so does my daughter.
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Vale
Rating: 5 out of 5
The best adhesive labels in terms of quality price. I have been buying them for 3 years regorlamente.
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Response from Petit-Fernand
Good morning, we are glad you are satisfied with our products. ?? We hope to see you on our site again soon! ?? Alessio, Petit-Fernand
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ALICIA
Rating: 5 out of 5
Excellent quality
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SOUAMA NADIA
Rating: 5 out of 5
Very good!!!!
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Invité
Rating: 5 out of 5
Very good value for money. Very quick delivery. The designs are very appealing.
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Claire
Rating: 5 out of 5
Perfect! Easy-to-create labels and fast shipping!!!! ??
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Manon Dessart
Rating: 5 out of 5
Great, good after-sales service.
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SOUAMA NADIA
Rating: 5 out of 5
Impeccable.
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Mel m
Rating: 4 out of 5
Great labels, true to the model. Fun and easy to use. The only drawback is that you can't change the size of the personalized text on the kits.
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Response from Petit-Fernand
Hello, thank you for your message. Your suggestion has been taken into account and we'll be talking to the dedicated department! Have a nice day? Luce C-MonEtiquette
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Marion Evrard
Rating: 1 out of 5
I ordered labels for my children's scout camp, which started on July 21. I paid for express delivery to receive my order between July 15-16, so that I could get everything ready and stick the labels on the kids' clothes. On July 20, I still hadn't received anything. I contacted customer service, who told me I'd be reimbursed for the shipping costs of just over 9, since my order hadn't been delivered as planned. I would have preferred to have my labels. Finally, I received my order on July 24, which was too late. It's no longer of any use to me. I'm really disappointed. I had to mark the clothes with felt pens, which damaged some of them.
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Response from Petit-Fernand
Hello, we're sorry to read that your labels arrived too late. I will be in contact with you this morning to discuss a solution that might suit you. We apologize for the delay in delivery by Chronopost. We remain available to help you. Luce C-MonEtiquette
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Eva F.
Rating: 5 out of 5
I love the clothes stickers. They also hold very well on drinking bottles and other items
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Response from Petit-Fernand
Thank you for shopping with us and for your review! Have a nice day, Elise, EsIstMeins
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Magali
Rating: 5 out of 5
Fast delivery. The labels are very resistant to washing and drying.
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Charlène Constant
Rating: 5 out of 5
Second order with you and always satisfied. Very good value for money. I love the materials and their durability. Thank you for the little stickers which delight my son.
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Sandra
Rating: 5 out of 5
Very good product, delivered quickly.
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Tiphanie Hoff
Rating: 5 out of 5
Very good quality labels! Even the ones stuck on the inside of the shoes don't move during machine washing! I recommend 100%. And the after-sales service is top-notch!
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Response from Petit-Fernand
Hello Tiphanie, Thank you for sharing your experience! We are delighted to hear that your order brought you complete satisfaction ? Very nice day, Ophélie C-MonEtiquette
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Invité
Rating: 5 out of 5
Fast delivery, great product already tested in past years and excellent after sales service as well. Some labels had arrived to me with some imperfections in the cut but they were produced again and sent back very quickly
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Response from Petit-Fernand
Good morning, thank you for sharing your experience.? See you soon on our website! ? Alessio, Petit-Fernand
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AAS
Rating: 5 out of 5
Order received quickly, quality gourd (Laken brand), practical and pretty labels. We'll have to see how it holds up over time.
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Invité
Rating: 4 out of 5
Despite a delivery error, the problem was dealt with properly. Very pleasant person on the phone.
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Response from Petit-Fernand
Hello Mélanie, We are very sorry for this delivery error! We hope you enjoy your order! Have a nice week, Ophélie C-MonEtiquette
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Claire
Rating: 5 out of 5
Quality products and customer service. I've ordered several times now. I forgot one of the etiquette products in my last order and the whole order was sent back to me immediately.
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Malene
Rating: 5 out of 5
Very nice labels! Responsive customer service. Fast delivery.
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Marie-Françoise remillieux
Rating: 5 out of 5
Easy ordering, lots of choice and fast delivery. I would recommend
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Julia
Rating: 4 out of 5
Unfortunately, my first delivery was lost in the post. However, after I contacted esistmeins, I was immediately offered a new delivery at their expense or a refund of the price!
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Response from Petit-Fernand
We are very sorry that your first order was lost. But we are always here to help and are glad we could offer you a solution. Have a nice day, Elise, EsIstMeins
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Mimi
Rating: 5 out of 5
The quality of the labels super ?? .
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CHAPRON Marie
Rating: 5 out of 5
Good quality, fast delivery, I highly recommend it.
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Sandrine
Rating: 5 out of 5
The labels are exactly as expected and of very good quality.
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Invité
Rating: 5 out of 5
Really great? I recommend it.
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Natalie B.
Rating: 5 out of 5
Lovely product - labels are brilliant quality and the kids love them! The kids pick their designs, and just looking at the labels makes me smile!
Response from Petit-Fernand
Aww that is so nice, thank you Natalie ?? Glad to hear the kids take part and enjoy the experience too! Jessica, Petit-Fernand
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Invité
Rating: 5 out of 5
I really like the labels
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Camille Petit-Fernand
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Invité
Rating: 5 out of 5
Fast service and the labels are exactly what I ordered. The ease of use is just great!
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Invité
Rating: 1 out of 5
To this day, I still haven't received my order :(
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I have just tried to contact you by phone and sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
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Kundin
Rating: 5 out of 5
The products are simply great
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Response from Petit-Fernand
Thank you very much for this nice review! It's perfect that you like our products. Have a nice day. ? Elise, ItIsMine
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Viviana S.
Rating: 4 out of 5
Great labels, easy to customize is very cute Cute bottles but a little difficult to use for small children
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Response from Petit-Fernand
Good morning Viviana, thank you for sharing your opinion. ?? We are currently working on a new baby water bottle model. See you soon on our website! ? Alessio, Petit-Fernand
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Maria
Rating: 4 out of 5
I love the labels from EsIstMeins. Easy ordering with a very large selection. Shipping just takes a little long. We waited about 7-10 days. Tracking would also be great.
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Response from Petit-Fernand
Hello Maria, thank you very much for your order and your review. With this order you had selected the delivery standard letter and unfortunately you cannot track your order. We do indeed offer the option to place an order with tracking. Please do not hesitate to contact us if you need help with an order. Have a nice day, Elise, EsIstMeins
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Anaïs
Rating: 1 out of 5
To date, after 15 days, I still haven't received my order. A letter with no follow-up because the price of delivery is far too expensive when compared to the purchase price but is this a reason to never receive the items? I say never because last year I had the same problem.
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Response from Petit-Fernand
Hello, following our telephone conversation, I can confirm that your order will be reproduced and returned to you! Please accept our apologies for this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
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Céline74
Rating: 5 out of 5
Easy, fast and secure shopping. Fast, careful delivery!
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