The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
I've contacted you 4 times now and also on social media - no response other than an automated acknowledgement. Please can you resend my order that has still not arrived - with tracking. Order number 4001616346.
Response from Petit-Fernand
Hello Stephanie, We are sorry that your first order didn't arrive on time. We have replied to your email on the 12th September 2023, and placed your order back into production, as requested. Hope you receive the new shipment soon! Jessica, Petit-Fernand
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Pk
Rating: 5 out of 5
Provide quick feedback and a fair solution.
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Response from Petit-Fernand
Thank you for your order and this great review! We are always here to help you. Have a nice day, ? Elise, EsIstMeins
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Samantha
Rating: 4 out of 5
Easy to use site. Great quality product. Only downside is cost.
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Abi R.
Rating: 5 out of 5
Easy website. Quick and esy delivery. Great product.
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Francesca
Rating: 5 out of 5
All perfect!
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Invité
Rating: 5 out of 5
I didn't receive my order and they solved it quickly.
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Tracey
Rating: 5 out of 5
Brilliant service, can't recommend enough, my order had got lost in the post and they was super quick at sorting the problem. And the labels are the best.
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Lynne G.
Rating: 5 out of 5
Arrived quickly. Very pleased with stickers in nice presentation booklet and very easy to remove and apply. Have survived 4 washes already so confident they great quality
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Mmealexandraviers Viers
Rating: 5 out of 5
Fast delivery and as I didn't receive my first order they sent it straight back to me. Great service, I order every year for my little one for school.
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Sarah J.
Rating: 1 out of 5
I didn't receive my order and I contacted you by email but didn't receive any response
Response from Petit-Fernand
Hello Sarah, Apologies for the delay in replying to your request! We have now replied offering several options. Looking forward to hearing from you! Jessica, Petit-Fernand
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Esther R.
Rating: 5 out of 5
Really nice labels to mark clothes etc. Will definitely buy again if needed.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Miss H.
Rating: 5 out of 5
Fast easy kids love them easy to use would definitely recommend
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Ana Leon
Rating: 1 out of 5
They do not meet the shipping deadlines. I placed an order in August and even though they sent me another package that was supposed to arrive on September 5th at the latest, I am still waiting for that second shipment and NOTHING, it has not arrived. The worst of all is that I send emails to their customer service email to inquire about my order (since they do not do it) and there is little or no response from them. I don't know if they are planning to send me a third shipment now because the tracking of the package is NEGATIVE.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos did not deliver your order as we have sent it to you twice. Customer service is very important to us and we try to answer as best we can. We have just contacted you to help you. Good day, Camille Petit-Fernand
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Angélique Auffret
Rating: 5 out of 5
Very happy with the really nice labels The outfits fe my princess will not get lost at school!!!
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Customer
Rating: 1 out of 5
I've ordered previously had no issue, this time around I waited for delivery for nearly a month and didn't receive order after trying to make contact numerous times was offered a re order but again nothing has arrived as of yet. Asked for a full refund, it's been a waste of valuable time!
Response from Petit-Fernand
Hello Ruki, we are sorry that there were some issues with the postal services this year! Jessica, Petit-Fernand
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Invité
Rating: 5 out of 5
Everything went well
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Response from Petit-Fernand
Thank you for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Kelly D.
Rating: 5 out of 5
Labels are great so far. I bought stick on clothing and property labels and they are great! They look great and withstand washing. I Will be buying again
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Bmb
Rating: 4 out of 5
Accurate and reliable. This is the second time I have purchased from them. This time I was a little disappointed with the printing success, but I probably made the wrong choice of colors. A support chat bot perhaps would be helpful.
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Jkd
Rating: 1 out of 5
Stickers all came off in the first wash Even after following instructions to leave them for few days. Complete waste of money
Response from Petit-Fernand
Hello Jazz, we are sorry that the quality of this batch wasn't up to standards. We have shipped new replacements labels to apologise for the quality of the first one. Jessica, Petit-Jessica
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Patricia
Rating: 5 out of 5
Super stickers, hold well.
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
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Carolina Penalva Lledó
Rating: 5 out of 5
Fast and I love them
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Laurie Leiner
Rating: 5 out of 5
All perfect
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Laura Bellon
Rating: 1 out of 5
Hello I never received my order. I was charged. I do not recommend this site. Big scam?
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
The stickers stick really well. Whether dishwasher or washing machine, they stick firmly.
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Response from Petit-Fernand
Thank you for shopping with us and for your kind review. Have a nice day, ? Elise, EsIstMeins
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Clientgmz
Rating: 4 out of 5
Satisfied. First order for my baby who goes to nursery. The labels are of good quality! I would definitely order again!
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Danielle B.
Rating: 5 out of 5
Absolutely amazing definitely ordering again
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Sophie Opeta
Rating: 5 out of 5
Very easy to take the order, good reception of the parcel. Nothing to say, top-notch sticker. I really recommend it.
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Gio-Gio
Rating: 5 out of 5
Great price, fast delivery and customizable Perfect labels
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Martina
Rating: 5 out of 5
Good product, nice fabric and as in the picture I had seen in the preview.
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Elodie Caherec
Rating: 5 out of 5
Good product, I like the design and the fact that it's made in France. Received in a few days. Top!
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Miss B.
Rating: 5 out of 5
There was a slight error with my order however, as soon as I contacted customer services, there was an apology, a discount code and a quick resolution. The response was prompt and polite. Accidents happen, but this was quickly resolved and I would still use the company again. Thank you!
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Kathrin R.
Rating: 5 out of 5
Top products, beautifully finished,
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Response from Petit-Fernand
Thank you very much! Have a nice day, ? Elise, ItIsMine
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Rachel
Rating: 1 out of 5
Items come off after one wash followed instructions.
Response from Petit-Fernand
Hello Rachel, we are sorry to hear your labels came off after one wash. This is obviously not normail and I have contacted you by email to find a suitable solution. Looking forward to hearing from you! Jessica, Petit-Fernand
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Camille Lemettais
Rating: 4 out of 5
The labels are adorable and received very quickly, the only hitch the clothing labels do not hold at all in the wash!!! First machine, they were everywhere in the drum and none on the clothes?
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Hafida
Rating: 4 out of 5
Unfortunately I cannot evaluate my order placed on 27/08 and still not received ... #UPDATE I received my order a few days later. Perfect for the quality of the labels. Just don't be in a hurry to get them home ... and therefore order them long before the start of the school year.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Therence Bego-Dayo
Rating: 5 out of 5
Beautiful labels that do not peel off once stuck, I've been ordering for 4 years and my daughter is waiting for her labels every time she goes back to school !!!!
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Pauline Della-Guardia
Rating: 5 out of 5
Good quality, fast delivery, I would recommend!
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Natalie
Rating: 5 out of 5
This company was recommended by a relative. I was very pleased with the service and the ease of ordering. My daughter really enjoyed choosing which colour she wanted and which animal. I feel the labels are good value for money too.
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Suzanelle Toundah
Rating: 5 out of 5
Totally satisfied! Fast shipping, beautiful product ?
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Customer
Rating: 5 out of 5
This is the 3rd year I have used these labels for my twins school uniform. They last the whole school year and the kids love to pick out their own colour and design. Reasonable price for a really good quality product.
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