The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
The stickers after two weeks did not arrive and I was refunded everything.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office did not deliver your order. I confirm that you have received a full refund. Hello, Camille Petit-Fernand
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Claire
Rating: 5 out of 5
Great company and excellent customer service. I placed an order and it hadn't arrived when expected. I emailed them and without hesitation they offered to reprint and send (at no additional cost) or to give a refund. A couple of days later my order arrived - great quality and very useful items. A few days after that the original order turned up with lots of odd postal markings - looks like it got held up somewhere in the mail. Wouldn't hesitate to use them again. Their service shines when something out of their control goes wrong.
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Patrizia
Rating: 5 out of 5
I purchased thermoadhesive labels x clothes and a few x items. The ability to customize everything is really nice...the labels are fabulous, clear and easy to apply. Great price as well.
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Angelo V.
Rating: 4 out of 5
Order not yet arrived, put back on delivery but still not arrived. Also the tracking number seems to have never been picked up UPDATE I have edited the review because order has arrived.
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Response from Petit-Fernand
Dear Angelo, We apologize for this delay, your order should be on its way. If you do not receive it by the date indicated please do not hesitate to contact us.. Good day Alessio, Petit-Fernand
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Ma
Rating: 5 out of 5
After my order unfortunately didn't arrive and I contacted customer service, I was helped quickly and easily. Thank you very much!
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are always here to help you in the best possible way. ? Have a nice day, Elise, EsIstMeins
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Inma
Rating: 1 out of 5
Order has not arrived
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly. Your order has been reshipped and will arrive as soon as possible. Good day, Camille Petit-Fernand
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Gianluca C.
Rating: 5 out of 5
Great products, competitive prices and reasonable shipping time. Highly recommended
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Ti W.
Rating: 5 out of 5
Super stickers, fast delivery
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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K.gregory
Rating: 5 out of 5
I have been ordering my childrens school labels from Petit Fernand for the past 3 years. They are honestly the best labels around. Delivery did take a while this time round (this was issues on Royal Mails side though not Petit Fernand) but when I did contact customer services to see if I could track my order the speed in which they responded was exceptional. Amazing customer service and amazing products.
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Bethan W.
Rating: 5 out of 5
Super customer service, great product, fast delivery
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Response from Petit-Fernand
Thank you very much for your purchase and your great review, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
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Mm
Rating: 5 out of 5
Very nice booklet with very nice stickers that you could design yourself :) A clear recommendation!
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Danielle
Rating: 5 out of 5
Quick delivery! Easy website and the labels are amazing!
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Invité
Rating: 1 out of 5
The stickers are far too big and don't really hold
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Response from Petit-Fernand
Hello, We are sorry that the labels did not meet your expectations. You had ordered stickers 1 line, but the mini stickers are better for the pens. We have already offered you a solution a week ago. ?? Have a nice day, Elise, EsIstMeins
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Ingrid
Rating: 5 out of 5
Beautiful stickers Simply great
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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Zafira A.
Rating: 5 out of 5
Very good service
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S.s
Rating: 5 out of 5
Very competent and you get an immediate answer to any problems. Gladly again at any time. Thank you
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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Rebecca
Rating: 5 out of 5
The products are great. Lots of choice in the design and the quality is top! We are more than satisfied
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Response from Petit-Fernand
Thank you very much for your order and your great review. It's great when the whole family is happy! Have a nice day, ? Elise, EsIstMeins
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Birgit B.
Rating: 5 out of 5
Fast delivery and easy handling Simply good
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
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Miss L.
Rating: 5 out of 5
Excellent product and customer service
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Nf
Rating: 1 out of 5
Horrific. Paid for name labels that never arrived. Was told they'd been shipped but never received an email to this effect. Slow customer service response and have now stopped responding, despite having taken my money and not provided the goods. Avoid!
Response from Petit-Fernand
Hello, We are sorry to hear you found the whole experience "horrific"! I cannot see any name/email/order number which could help us contacting you directly regarding your order. I invite you to phone us so we can assist you as best as possible. Jessica, Petit-Fernand
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Tracy P.
Rating: 5 out of 5
Excellent product used the stickers on my daughters uniforms for the passed 2 years and still going strong
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Cliente
Rating: 1 out of 5
I have not yet been delivered the products ordered on August 17, 2023
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Response from Petit-Fernand
Dear Chiara, We are sorry to hear about this anomaly on the shipment. We have contacted you to make the necesary. Good day Alessio, Petit-Fernand
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Tanja
Rating: 5 out of 5
Super quality and very practical for kindergarten & school, have already ordered for the 3rd time
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Response from Petit-Fernand
Thank you for your order and your kind review, which is very important to us. We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Rebecca M.
Rating: 1 out of 5
Most came off on the first wash?!
Response from Petit-Fernand
Hello Rebecca, We are terribly sorry your labels came off on the first wash. This is not normal and do apologise for this bad batch. I have sent you an email to offer several solutions. Looking forward to your reply! Jessica, Petit-Fernand.
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Gemma K.
Rating: 5 out of 5
Great choice of products you can personalise. Really good quality.
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Mah
Rating: 5 out of 5
Would highly recommend! I ordered one of the school packs and have been really impressed with them so far. It has been really good to have stickers as well as iron labels and they are both very easy to apply. The shoe stickers also work very well! So far I have been very impressed with the design and quality.
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Fiona E.
Rating: 5 out of 5
Been using the stick and peel labels for the last 5 years always recommend wouldnt use anyone else
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Frida
Rating: 4 out of 5
Very nice products with top quality. I have already ordered various stickers, lunch boxes and drinking bottles and have always been very satisfied. The stickers are delivered in "booklet form" which I think is great because nothing flies around and everything is together. One star deduction because the motifs are not sufficient. With some stickers, some motifs are simply too small or the positions don't quite fit. It would be nice if you could decide the distance between the motifs and the text yourself.
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Response from Petit-Fernand
Thank you for your review, which is very valuable to us. We always want to offer our customers the best. Therefore, we have forwarded your comment to the production department so that we can offer more motifs and larger motifs in the future. We wish you a nice day. ? The EsIstMeins Team
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Victoria
Rating: 5 out of 5
Yes very happy.
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Kunde
Rating: 5 out of 5
Finding your own design is very easy and the stickers are really beautiful.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Carla
Rating: 5 out of 5
Good experience in use, do not peel off with washing. Good quality label, both in drawing and printing It is the second time I order.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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Louisa H.
Rating: 5 out of 5
Beautiful name stickers, so easy to apply, my daughter loves them, gorgeous branding too, and so much choice of pictures and fonts, highly recommended!
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Carovanpahl
Rating: 5 out of 5
Great price, fast delivery, top quality. The stickers look very high quality and deliver what they promise
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Response from Petit-Fernand
Thank you very much for your order and your lovely review, which is very valuable to us. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
The labels hold up really well and look beautiful too My child has now started first grade and can find her exercise books and books straight away thanks to the labels
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Response from Petit-Fernand
Thank you for your order and your lovely review. We wish your child a happy new school year! ?? Have a nice day, ? Elise, EsIstMeins
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Se
Rating: 5 out of 5
Love the product. Buy every year. Delivery was slow this year but I did buy at peak time.
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Sabrya Marzin
Rating: 5 out of 5
Great product!
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Daniela Z.
Rating: 5 out of 5
Everything went smoothly
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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Susie
Rating: 5 out of 5
Really great quality labels, they literally last longer than the uniforms do themselves! Lovely designs too and excellent customer service.
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Sarah J.
Rating: 5 out of 5
I waited 3 weeks and still didnt receive my order. Spoke with customer services who were brilliant and a new batch was sent out i received them in a week. I've been using them for the last 2 years. The sticker labels last forever. Great designs my sons love choosing everything from picture to colours.
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Shannon A.
Rating: 5 out of 5
These labels are great!! I really didn't think they would last the wash, but they have now several times with no signs of peeling. The kids are one week back into the school term and I've all ready had both the kids school jumpers along with a sunhat accidentally took home by other kids and returned back to school because of the labels having there names on. The instructing say to use on the lable of garments but I've also stuck one on each of the kids water bottles I didn't expect them to last long on them as that's not what they are made for but there holding up great even after washing the bottles everyday after school for a week. These are a new must at my house and I will defo be ordering more in the future
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