The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Initially ordered and my order didn't arrive. I was a little annoyed as we were very close to back to school date. I contracted them and they didn't hesitate on reissuing my stickers which 2nd time lucky, arrived on time. Excellent customer service and really good product. Will definitely reorder.
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Anon
Rating: 5 out of 5
Really pleased with our goodies. I ordered the labels for school uniform and they are fantastic. I then ordered a snack box and a lunch box quite last minute and they dispatched it very quickly which meant that my daughter had it in time for the start of school. I would definitely recommend the products as they are very good quality and have beautiful designs.
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Diana S.
Rating: 5 out of 5
Very happy with the stickers! Thank you
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Linzi
Rating: 1 out of 5
Used these labels every year and never had an issue. This year however the labels don't stick to anything. School only back 5 days and they have come off the school bags jumpers ties everything and didn't survive the first wash in the machine either. Really disappointed. Order number 4001521032
Response from Petit-Fernand
Hello Linzi, We are terribly sorry to hear the quality of the labels hasn't been satisfactory this year! We have now contacted you by email to apologise and offer a satisfactory solution. Kind regards, Jessica, Petit-Fernand.
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Katarzyna M.
Rating: 5 out of 5
Great quality products that actually stay on after washing. Will order again.
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Customer
Rating: 5 out of 5
Fab name tags that stay on clothing - 3rd year ordering.
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Invité
Rating: 5 out of 5
Good quality and durable lasts for ages, wouldn't use any other company for name labels
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A C.
Rating: 5 out of 5
Great designs and very practical
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Aurélie Mogis
Rating: 5 out of 5
We usually order labels every year. They're beautiful, there are always stickers for the kids and they're delivered quickly. No complaints.
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Marion
Rating: 4 out of 5
Fast delivery and easy-to-use labels
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Invité
Rating: 4 out of 5
I had a delivery problem. After contacting customer service, which is very responsive by the way, I was offered the option of returning my order or a refund. I preferred to send the order again because I absolutely wanted the labels and frankly, in less than 1 week I received my labels.
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Stefania
Rating: 5 out of 5
In the last order there was a small problem but it was solved with professionalism and kindness. The products are great and I will definitely continue to use them.
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Manon Zambello
Rating: 5 out of 5
80 iron-on labels! Works like a charm! Super pretty and fast delivery
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Cristina Perez
Rating: 5 out of 5
Perfect order and lovely people. I had a problem because I got confused and they gave me a great solution, thank you very much?
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Aurelie
Rating: 4 out of 5
Good experience. Nice label
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Jessica
Rating: 5 out of 5
Order received quickly. Clothing labels hold up great. I recommend
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Cynthia
Rating: 5 out of 5
First order for me and I'm delighted! Everything is perfect! See you soon!
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Marta
Rating: 5 out of 5
You are the best! You take care of every detail and it is beautiful! Every year the same and better!
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Valérie Bertrand
Rating: 1 out of 5
I still haven't received my order even though school has started!
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Response from Petit-Fernand
Hello Valérie, Thank you for your message. We are very sorry to hear that your order did not arrive. We have just sent you an email to discuss the matter with you. Have a nice day, Ophélie C-MonEtiquette
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Laura Cliente Très Fidèle
Rating: 5 out of 5
Great site! Great products! Customer service is great! I had a problem with my order and they were super reactive and everything was sorted out very quickly.
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Asma
Rating: 5 out of 5
I finally received my order which got lost on the way. These labels are really beautiful, this is the second time I've ordered them. Perfect after-sales service, efficient, quick response to emails. I recommend ? Thank you ????
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Sophie
Rating: 5 out of 5
Order received promptly, nice labels for my kids.
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Invité
Rating: 4 out of 5
On-time delivery and packaging suitable for the type of contents.
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Gg
Rating: 5 out of 5
A clear, easy-to-use website
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Invité
Rating: 5 out of 5
Really top fast delivery .
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Invité
Rating: 5 out of 5
Everything was perfect!
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Alexandra Boyer
Rating: 5 out of 5
Sav parfait!
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Mariana Olguin Suárez
Rating: 5 out of 5
I love these products, I have been using them for a long time and they are very easy to use and beautiful. my daughter is happy with her name everywhere.
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Federica R.
Rating: 5 out of 5
Excellent adhesives very durable even after several washes.
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Daria P.
Rating: 1 out of 5
Shipping was unsuccessful: the first package was lost and customer service was of little help; the second package (this time by courier) was delivered to a fermopoint far from home. I recommend working harder on the delivery and customer service part
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Response from Petit-Fernand
Good morning, we are sorry to hear about these problems in receiving your order. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Ana Rp
Rating: 5 out of 5
Good quality and fast shipping.
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Glorius
Rating: 5 out of 5
Very fast and conform shipping I recommend 200% Quality labels that don't move
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Madame Ouchattou
Rating: 5 out of 5
Fast top quality lots of choice
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Fra
Rating: 5 out of 5
Satisfied with the labels and personalized products ordered
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Invité
Rating: 1 out of 5
I did not receive the order
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Response from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order. We have sent you an email to find a solution. Good day Alessio, Petit-Fernand
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Andreina
Rating: 5 out of 5
The stickers are great. They stick well and don't fall off after washing (neither the ones on clothes nor the ones on objects even with dishwasher).
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Giulia
Rating: 1 out of 5
I did not receive the material and the tracking code for the package was null, no one to get feedback from. Very bad service. The only saving grace was paying with paypall which made my money back.
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Response from Petit-Fernand
Dear Julia, We apologize again for the non-delivery by the postal service. We are the ones who made the refund to you on paypal, as per your request. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Mme D
Rating: 4 out of 5
Beautifully made labels. As ordered. Perhaps a slightly wider range of backgrounds and images for certain categories would be great. Otherwise a good product that I recommend.
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Giusy
Rating: 1 out of 5
The products ordered never arrived, at the moment the refund has not arrived yet.
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Response from Petit-Fernand
Dear Giusy, We apologize again for the non-delivery by the postal service. We have made the refund as requested, it will soon be visible in your account. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Stephanie
Rating: 5 out of 5
Speed and quality at the top I recommend 200%.
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