Customer reviews of Petit-Fernand

After almost a month the order has not arrived, no explanation from the company. A SCAM!!! I will not buy again

Almost a month later the order has not arrived, no explanation from the company. I will not buy again, A SCAM!

I have not received my order?

First order not received Return proposal or refund Return decision... Did not receive second shipment.

Estimated shipping 3-10 days... well almost 20 go by, 3 emails sent and no response other than the automated one which is of little interest. No news about the package. I hope as I wrote in the email they will arrive in time for your birthday if not you can keep them. P.s.: still waiting for reply to at least one of the 3 emails if you deign. Thank you.

I have bought the stick on clothing labels , have followed the instructions, waited 24h, worn and then washed at 40 degrees and my surprise was half of the labels were removed from the tag, I thought I will spend more money for quality but what a disappointment will not buy again !

Export fees from France to Switzerland. ... I was not thinking of spending the 20% of my purchase on this fee, it was not indicated. I won't buy from you again.

I have never received my order. I have complained and have been given another deadline. I was told to contact you again if I did not receive it within that time, but I am still waiting for a response (and it has been almost two months).

I paid for expedited shipping instead the package arrived to me in unneeded time. I had even sent an email explaining my problem and they replied saying to ask my post office. If I pay for expedited shipping it is because I need it in a short period of time and shipping is not my problem otherwise I would have saved myself that money. The package arrived to me after so many days and I was not even refunded for the inconvenience I had. I will not buy labels from this site again.

I placed an order on August 23rd and I'm still waiting for it... I don't know why you take orders if you can't ship them. Scam!

I've used this company in the past always been great but this time my order hasn't arrived. I have contacted customer services twice and no one has helped me, or helped get the order to me.

I did not receive the order

shipment never arrived

I placed an order that with standard shipping never arrived. I contacted support who kindly re-sent the purchased products with tracking and they arrived after more than 10 days. The shipping is too slow and inadequate. I don't know if I will shop on this site in the future. However, the products received are the same as the photos on the site and well made. But very disappointed with such a long time.

I never received the order so I thought it was a scam.

Product arrived late, despite having paid for expedited shipping

Leaky water bottle and broken cap on second day

Shipping was very slow. The quality of the product was not as expected with respect to the price One of the products came battered.

I ordered labels for both my children from this company, one set of the iron on ones and the other the sticker ones. Mine actually arrived after seeing so many comments that theirs didn't and there were no response from the company, so I was pleased! Here's where it became a waste of money…The sticker ones were practically pointless after a hour, peeling off bottles/clothing- may aswell used a sticker out of a sticker book! The iron on ones seemed very sturdy once applied so I was a bit more hopeful for them, unfortunately after 1 wash they are all falling off. Please save your money and don't use this company and fall for their colourful advertising with false positive reviews- they are also deleting all the negative reviews!

Slow shipping

I have not received

This is the second time you have sent me my order and it hasn't even arrived yet, I'm starting to get annoyed and think badly because you sell things that you can't even serve?

I have not yet received an order I placed on September 11 when I also ordered and paid for express delivery.

Never came. It's been 3 weeks since I've received the dispatch email and still haven't received them.

I have not received the order placed on 5/9/2023.

Good afternoon I have not yet received the stickers I ordered on September 3 and my son is crazy to have them.

The product never arrived

It arrived very late and I don't think the quality is great, the stickers peel off.

I cannot value it because I do not

Late and wrong, a total disaster

I did not receive the package

I am not satisfied at all, at the first wash it fell off, so lousy.

I placed an order ahead of time so that I wouldn't have to wait for school to start. It never arrived. I had to make a claim, which delayed the arrival of my order.

Product never received!

It never came to me

Very bad experience, purchased a custom water bottle in late August and it never arrived, they told me they provided a refund and I still haven't even received that! Never again, I strongly advise against making a purchase.

I paid for expedited shipping,but the package still arrived to me as classic shipping,5 days later!!!!

Arrived much later than the money paid er express shipping

I never got it, sorry but this time I can't say anything positive

I paid fast shipping 9.50 but it was not fast at all (48h)