Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I recently purchased some baby clothing stickers from your brand, which were advertised as resistant to washes above 30 °C. However, despite having washed the garments only by hand and at 30 °C, all the stickers have completely come off, which shows that the product does not meet the advertised characteristics. I believe that the description provided is misleading, as the product has not demonstrated the promised resistance.
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Response from Petit-Fernand
Hello Sandra,
We are very sorry that your experience has not been as expected. Our goal is to offer quality products and we appreciate your feedback. We hope that the solution from our customer service meets your expectations.
Have a good day,
Camille Petit-Fernand
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Di Ninno N.
Rating: 1 out of 5
following a purchase from 28/08/2025
While opening and closing it repeatedly, the hook broke. I find it absurd in such a short time, especially for what it costs.
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Response from Petit-Fernand
Good morning Norina,
Thank you for sharing your experience with us. We are sorry to hear that you encountered a problem with the product's zipper. Customer satisfaction is very important to us, and we are committed to ensuring the quality of our items. We invite you to contact our customer service for assistance and to find a solution to your problem.
Best regards,
Giulia Petit-Fernand
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Julie C.
Rating: 1 out of 5
following a purchase from 10/10/2025
I ordered iron-on labels. I received the notebook but without the iron-on sheet. I can't use them!
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Response from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your experience. We are sorry to hear that the sulfurized paper was not included in your notebook. We have just sent you some.
Have a nice day,
Camille C-MonEtiquette
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De Marini F.
Rating: 1 out of 5
following a purchase from 01/10/2025
I ordered labels for my daughter's school, they arrived on time and are very nice, but unfortunately they keep coming off. They are practically unusable, given the not cheap cost I expected better quality, but above all that they would do their job, instead I find myself with labels that do not stick. Never again.
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Response from Petit-Fernand
Good morning Francesca,
Thank you for your feedback. We are pleased that the labels arrived on time and that you liked them aesthetically. We sincerely regret to hear that you encountered issues with adhesion. Quality is a priority for us and we are constantly working to improve it. We invite you to contact us directly to resolve the situation and ensure your satisfaction.
Best regards,
Giulia from Petit-Fernand
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Devid O.
Rating: 1 out of 5
following a purchase from 29/09/2025
The thermal adhesive labels come off and seem poorly made.
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Response from Petit-Fernand
Good morning Devid,
Thank you for your feedback. We apologize for the inconvenience encountered with the thermal adhesive labels. We invite you to contact us directly to resolve the issue and improve your experience with us.
Best regards,
Giulia from Petit-Fernand
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Nadia W.
Rating: 1 out of 5
following a purchase from 28/09/2025
I received a package with the wrong child’s name.
Response from Petit-Fernand
Bonjour Nadia,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience this has caused. Please reach out to our customer service team, and we will work diligently to resolve this issue to your satisfaction. Your business is important to us, and we appreciate the opportunity to make things right.
Best regards,
GIulia Petit-Fernand Team
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Burcu G.
Rating: 1 out of 5
following a purchase from 25/09/2025
Sorry, but all the name labels came off when I put the clothes in the washing machine. (30 degree) Some also came off during ironing, even though I didn’t apply heat directly to the sticker — only from the back side. I’ve ordered different labels from another place now. This has been disappointing for me.
Response from Petit-Fernand
Hello,
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with the labels. We always strive to provide high-quality products, and it’s disappointing to learn that your labels did not meet your expectations.
Please be assured that our iron-on labels are designed to withstand washing at 30 degrees and ironing from the back. It sounds like there may have been a problem with this batch, and we’d like to make it right for you.
Could you please send us some photos of the labels and how they came off? We’ll be happy to offer a replacement or a refund based on what we find.
Thank you for giving us the chance to resolve this, and we look forward to your reply.
Best regards,
Giulia Petit-Fernand
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Rachel S.
Rating: 1 out of 5
following a purchase from 23/09/2025
Unfortunately half of the ones I applied have come off in the wash
Response from Petit-Fernand
Hello Rachel,
Thank you for your feedback. We’re sorry to hear that some of the stickers did not hold up as expected. Please reach out to our customer service, and we would be happy to assist you.
Best regards,
Giulia Petit-Fernand Team
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Ghionna V.
Rating: 1 out of 5
following a purchase from 21/09/2025
The water bottle dents at the first fall, terrible quality. Moreover, the images are not printed, but stuck on like stickers. I could have done this myself.
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Response from Petit-Fernand
Good morning Veronica,
Thank you for your feedback. We are sorry to hear that the water bottle did not meet your expectations. We are committed to continuously improving the quality of our products and your observations will be very valuable to us. If you wish, you can contact us directly to find a solution. I would also like to inform you that the customizations on our water bottles are not stickers but the bottle is placed on a machine that directly prints the color onto the object, following 3 processes: the first with white ink to neutralize the background color of the bottle, the second with the actual colors of the illustration, and the third a glossy transparent layer that seals the print.
Best regards,
Giulia from Petit-Fernand
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Solene B.
Rating: 1 out of 5
following a purchase from 22/09/2025
First wash in the machine at 40 degrees, I found rockets in the drum despite the proper and applied setup
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Response from Petit-Fernand
Hello Solene,
Thank you for taking the time to share your experience with us. We are sorry to hear that your wash did not meet your expectations. Please be assured that your feedback is valuable to us and will help us improve our products. Do not hesitate to contact us directly for any assistance or questions.
Best regards,
Giulia C-Monetiquette
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Iuliia K.
Rating: 1 out of 5
following a purchase from 29/09/2025
The label came off after the first wash. Not recommended.
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Response from Petit-Fernand
Hello IULIIA,
Thank you for taking the time to share your experience. We are sorry to hear that the label did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your situation, we would be happy to assist you.
Best regards,
Giulia C-Monetiquette
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Scalvini M.
Rating: 1 out of 5
following a purchase from 15/09/2025
Too expensive! The water bottle leaks.
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Response from Petit-Fernand
Good morning Michela,
Thank you for your feedback. We are sorry to hear that you have encountered problems with the water bottle and we understand your concerns. We are always available to listen to our customers and improve our products. If you need further assistance, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
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Roberta B.
Rating: 1 out of 5
following a purchase from 15/09/2025
I ordered the mini stickers especially for my daughter's colorful pens! And they are just too big .. Order received but unfortunately not good
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Response from Petit-Fernand
Hello Roberta,
Thank you for taking the time to share your feedback with us. We are sorry to hear that the mini stickers did not meet your expectations. However, I see in the system that you ordered stickers for items with one line and not the mini stickers. Please do not hesitate to contact us directly so we can resolve the issue together.
Best regards,
Giulia Es-Ist-Meins
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N’guessan G.
Rating: 1 out of 5
following a purchase from 23/09/2025
I received my labels but in the name of another person unfortunately
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you received your labels in the name of another person.
I confirm the reshipment of your order within the next 48 hours.
We apologize for this oversight.
Sandra C-MonEtiquette
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Sabrina N.
Rating: 1 out of 5
following a purchase from 12/09/2025
Unfortunately, I did not receive my order, which I find very unfortunate
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Response from Petit-Fernand
Hello Sabrina,
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your order did not reach you. Please be assured that we are doing everything we can to resolve this issue quickly. We have sent you an email to clarify the problem.
Your satisfaction is our top priority, and we hope to provide you with a better experience in the future.
Best regards,
Your Es-Ist-Meins Team
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Lea G.
Rating: 1 out of 5
following a purchase from 22/09/2025
I bought self-adhesive labels that were supposed to withstand washing at 60°C and after washing at 30°C everything came off...
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Response from Petit-Fernand
Dear Léa, thank you very much for your message. It allows us to improve.
I just replied to your first complaint.
Have a nice day,
Sandra C-MonEtiquette
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Lara V.
Rating: 1 out of 5
following a purchase from 11/09/2025
Despite following the instructions and ironing and resting times, all have come off between the 1st and 2nd wash.
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Response from Petit-Fernand
Good morning Lara,
I invite you to contact us directly through our website. We will help you ;)
Sandra Petit-Fernand
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Lynsey M.
Rating: 1 out of 5
following a purchase from 10/09/2025
Initially seem very sticky but do not even last 1 wash Complete waste of time
Response from Petit-Fernand
Dear Lynsey,
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take quality seriously and would appreciate the opportunity to resolve this issue. Please feel free to reach out to our customer service team for assistance.
Best regards,
Giulia Petit-Fernand Team
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Augenti M.
Rating: 1 out of 5
following a purchase from 09/09/2025
I followed the instructions exactly, the stickers came off, some even without being washed.
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Response from Petit-Fernand
Good morning Maria Flavia,
Thank you for your feedback. We are sorry to hear that you experienced issues with the labels. Customer satisfaction is very important to us, and we assure you that we are taking your experience into consideration to improve our products. If you would like to discuss this further, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
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Quagliani S.
Rating: 1 out of 5
following a purchase from 07/09/2025
The labels do not withstand even one wash.
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Response from Petit-Fernand
Good morning Sara,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We care about the quality of our products and invite you to contact us directly to find a solution.
Best regards,
Giulia from Petit-Fernand
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Pedro A.
Rating: 1 out of 5
following a purchase from 05/09/2025
The stickers are a lie that they don't come off with washes, when taking the clothes out of the washing machine the stickers peel off, I am very dissatisfied
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Response from Petit-Fernand
Hello Pedro,
We are very sorry that you had this experience. Our intention is to offer quality products, and your satisfaction is at the center of our priorities. We appreciate your feedback which will help us improve.
We have just sent you an email to assist you.
Good day,
Camille Petit-Fernand
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Tania E.
Rating: 1 out of 5
following a purchase from 04/09/2025
The stickers are not well cut and cannot be peeled off.....
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Response from Petit-Fernand
Hello Tania,
We are sorry to read your comment about our labels. Your feedback is very valuable to us and we are committed to improving the quality of our products.
We just contacted you by email to assist you :)
Have a good day,
Camille Petit-Fernand
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Amandine V.
Rating: 1 out of 5
following a purchase from 14/09/2025
The labels peel off the clothes and stick to others, damaging the other clothes as well :(
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Response from Petit-Fernand
Hello Amandine,
We contacted you by email 3 days ago to assist you with your order.
I remain available by email or phone to help you.
Have a nice day,
Sandra C-MonEtiquette
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Valentina P.
Rating: 1 out of 5
following a purchase from 03/09/2025
The labels I ordered to stick on the pencils do not stay attached; the size, although very small, is greater than the diameter of the lead it should adhere to, and this contributes to it peeling off. Moreover, they are very long; they should be shorter. In any case, I couldn't use them because they came off immediately, and I had to wrap them with tape.
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Response from Petit-Fernand
Good morning Valentina,
Thank you for sharing your experience with us. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and will help us improve our products. If you wish, we are available to find a solution that satisfies you.
Best regards,
Giulia from Petit-Fernand
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Marzini S.
Rating: 1 out of 5
following a purchase from 01/09/2025
I received the labels in a paper envelope, it was delivered to my mailbox and, due to rain, it got wet, several labels were damaged and are unusable. The envelope proved inadequate for the contents, I recommend changing the packaging. I'm sorry but I will not repeat the purchase today.
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you encountered with your order and we sincerely apologize for the trouble.
We will contact you immediately to find the best solution together.
Best regards,
Chiara, Petit-Fernand
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Macarena J.
Rating: 1 out of 5
following a purchase from 27/08/2025
I bought a water bottle and after 1 week the name is already fading...
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Response from Petit-Fernand
Hello Macarena,
We sincerely appreciate your comment. We are sorry that the water bottle did not meet your expectations regarding the durability of the name. Your feedback is very valuable to us and we will take it into account to improve our products.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
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Meloni E.
Rating: 1 out of 5
following a purchase from 03/09/2025
The labels are not sufficient
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Response from Petit-Fernand
Good morning Elisa,
we are sorry to read your review. We will contact you to better understand your experience and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
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Marina M.
Rating: 1 out of 5
following a purchase from 03/09/2025
They arrived cut in half and printed poorly... terrible
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.
Best regards,
Chiara, Petit-Fernand
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Pittiglio A.
Rating: 1 out of 5
following a purchase from 17/07/2025
After less than 1 month of use, the name has already been deleted
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Response from Petit-Fernand
Good morning Alessandra
We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.
Thank you for your feedback!
Best regards,
Giulia from Petit-Fernand
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Irene H.
Rating: 1 out of 5
following a purchase from 03/09/2025
I have been ordering labels from Petit Ferdinand for years. They come super well presented. But this year the printing of the names is not of good quality. They look very blurry…
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Response from Petit-Fernand
Hello Irene,
Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.
If you have any questions or need assistance, please do not hesitate to contact our team.
Good day,
Camille Petit-Fernand
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Ghioldis A.
Rating: 1 out of 5
following a purchase from 02/09/2025
Unfortunately, after a week all the labels came off. I do not recommend them.
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Response from Petit-Fernand
Good morning Alina,
we are very sorry for the problem you encountered. We will contact you privately right away to find the best solution together.
Best regards,
Chiara, Petit-Fernand
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Cristina S.
Rating: 1 out of 5
following a purchase from 01/09/2025
They don't stick well, they come off
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Response from Petit-Fernand
Hello Cristina,
Thank you for sharing your opinion. We regret that you had problems with our products. Your satisfaction is important to us.
We have just contacted you to assist you
Good day,
Camille Petit-Fernand
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Ana Belén R.
Rating: 1 out of 5
following a purchase from 29/08/2025
Almost all the labels come off after the second wash.
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Response from Petit-Fernand
Hello Ana Belén,
We sincerely appreciate your comment. We are sorry that you had problems with our labels. At Petit-Fernand, we are constantly working to improve the quality of our products and your satisfaction is our priority.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
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Faye R.
Rating: 1 out of 5
following a purchase from 01/09/2025
After uniforms have been washed the labels have come off!
Response from Petit-Fernand
Hello Faye,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and we’d like to better understand your experience in order to improve our services.
Please don’t hesitate to contact us directly to discuss it further.
Kind regards,
Giulia Petit-Fernand
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Lara E.
Rating: 1 out of 5
following a purchase from 10/09/2025
I do not receive the labels
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Response from Petit-Fernand
Hello Lara,
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
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Wiame B.
Rating: 1 out of 5
following a purchase from 10/09/2025
Never received my order. But it was resent to me, I am waiting...
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Response from Petit-Fernand
Hello Wiame,
Thank you for taking the time to share your experience.
I confirm the refund of your order.
Best regards,
Sandra from the C-MonEtiquette team
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Line C.
Rating: 1 out of 5
following a purchase from 03/09/2025
A part of my order was missing, which was supposed to be settled.
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Response from Petit-Fernand
Hello Line,
Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.
Thank you for your understanding and for your trust in C-MonEtiquette.
Sandra L' team C-MonEtiquette
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Slaviero C.
Rating: 1 out of 5
following a purchase from 30/08/2025
Despite having followed the instructions correctly, the clothing labels attached with the iron come off immediately after the first use of the garment or after the first wash.
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Response from Petit-Fernand
Good morning Chiara,
Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
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Perez Palma A.
Rating: 1 out of 5
following a purchase from 29/08/2025
Unfortunately, the stickers come off immediately.
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Response from Petit-Fernand
Good morning Perez Palma,
Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.
Sincerely,
Giulia Petit-Fernand
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Loraine W.
Rating: 1 out of 5
following a purchase from 28/08/2025
I found the labels too small
Response from Petit-Fernand
Hello Loraine,
Thank you for taking the time to share your feedback. We’re sorry to hear that you found our labels too small. Your input is valuable and helps us improve our offerings. Please feel free to contact us to discuss your specific needs, we’d be happy to help you find suitable solutions.
Best regards,
Giulia from Petit-Fernand
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