Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
We are sorry that you had an unsatisfactory experience with our product. Your opinion is very important to us and helps us improve. We assure you that we are constantly working to offer the best possible quality.
To assist you, we just reached out via email :)
Have a good day,
Camille Petit-Fernand
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Camille D.
Rating: 1 out of 5
following a purchase from 02/09/2025
An order with 2 batches of labels, only one delivered. Customer service is sending me another batch, which again does not arrive complete.
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Response from Petit-Fernand
Hello Camille,
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
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Julie L.
Rating: 1 out of 5
following a purchase from 07/09/2025
The first name is misshaped because the z looks like an x. Very disappointed
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Response from Petit-Fernand
Hello Julie,
Can you please contact us by email with a photo of the product in question? We are sorry to hear that.
Sandra from C-MonEtiquette
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Elisa S.
Rating: 1 out of 5
following a purchase from 19/08/2025
unfortunately both the heat-adhesive labels for clothes and the labels for objects came off within a week
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Response from Petit-Fernand
Good morning Elisa,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We assure you that our goal is to offer high-quality products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
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Julie A.
Rating: 1 out of 5
following a purchase from 31/08/2025
I haven't heard from my package for over a week
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Response from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your experience.
We see that your order has been delivered and hope that everything is to your liking.
Have a nice day,
Sandra from C-MonEtiquette
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Faty S.
Rating: 1 out of 5
following a purchase from 06/09/2025
I have never received my tickets
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Response from Petit-Fernand
Hello Faty,
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your tickets. We have contacted you by email to find a solution :)
Alice C-Monetiquette
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Rosa M.
Rating: 1 out of 5
following a purchase from 25/08/2025
On one of the sheets the names came out blurry.
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Response from Petit-Fernand
Hello Rosa,
We greatly appreciate your comment. We are sorry that one of the names came out blurry. Your experience is very important to us.
We are available for anything :)
Have a good day,
Camille Petit-Fernand
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Cecile D.
Rating: 1 out of 5
following a purchase from 05/09/2025
Very disappointing product, I previously bought adhesive labels and did not encounter any difficulties. This time, the labels do not detach easily from the backing, as if they were poorly cut. Really disappointed
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Response from Petit-Fernand
Hello Cécile,
Oh no! I am really sorry, this is a quality anomaly.
I have sent you an email with the confirmation of the return.
Thank you again for the trust you place in us.
Have a nice day,
Sandra C-MonEtiquette
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Johanne P.
Rating: 1 out of 5
following a purchase from 05/09/2025
I am a regular customer but on the last lunch box ordered, the personalized label was poorly stuck so it peels off, I will never keep it as long as the first one and given the price, I am very disappointed
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Response from Petit-Fernand
Hello Johanne,
An email has been sent to you by our Customer Service to find you the best solution.
A huge thank you for your loyalty.
Have a nice day,
Sandra C-MonEtiquette
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Cristina P.
Rating: 1 out of 5
following a purchase from 25/08/2025
The heat-adhesive labels detach from the clothes
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Response from Petit-Fernand
Good morning Cristina,
Thank you for sharing your experience. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Our goal is to ensure the highest quality of our products. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
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Pauline D.
Rating: 1 out of 5
following a purchase from 02/09/2025
the labels come off after a wash
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Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and helps us continue to improve the quality of our products.
I confirm the reshipment of the order.
Sandra
The C-MonEtiquette team
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César C.
Rating: 1 out of 5
following a purchase from 23/08/2025
They come off
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Response from Petit-Fernand
Hello César,
I am very sorry to read your message.
Our labels are made to withstand washes so we have just contacted you to help you.
Good day,
Camille Petit-Fernand
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Anne-Laure V.
Rating: 1 out of 5
following a purchase from 01/09/2025
The thermo adhesive labels do not hold and neither do the self-adhesive ones.
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Response from Petit-Fernand
Hello Anne-Laure,
Thank you for taking the time to share your opinion. We are sorry to hear that the labels did not meet your expectations. Customer satisfaction is our priority, and we take your feedback very seriously. We invite you to contact us directly via the contact form to resolve this issue and offer you an appropriate solution.
Your trust is essential to us, and we wish to provide you with the quality you deserve.
Sandra
C-MonEtiquette
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Alice M.
Rating: 1 out of 5
following a purchase from 01/09/2025
I am very disappointed, I had ordered labels that never arrived... my daughter was very disappointed because we made them together and she was eagerly waiting for them.
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Response from Petit-Fernand
Hello Alice,
We are sincerely sorry to hear that you have not received your labels and understand your daughter's disappointment.
We have refunded you following your request.
Sandra C-MonEtiquette
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Leprenia H.
Rating: 1 out of 5
following a purchase from 31/08/2025
Hello, I haven't received anything to date. Best regards.
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Response from Petit-Fernand
Hello Leprenia,
Thank you for your feedback. We are sorry to hear that you have not yet received your order. We have contacted you by email to assist you.
Sandra
C-MonEtiquette.
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Sophie M.
Rating: 1 out of 5
following a purchase from 30/08/2025
I made a request to modify the order for a custom stamp. I received my initial order and it was not modified. Moreover, the stamp is not of good quality. It smudges on one of the corners, leaving a mark in addition to the inscription: I am disappointed at 30 euros for the stamp, it would be better to write it myself at home on the clothes.
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Sergi M.
Rating: 1 out of 5
following a purchase from 19/08/2025
Hello, In previous occasions we bought heat-adhesive labels for clothing and it was perfect, they haven't come off in 2 years. This time, following the same process, they have all come off in the first wash. I can't request a refund because I have already used many, but I am not satisfied this time.
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Response from Petit-Fernand
Hello,
I am very sorry to read your message.
Your labels should not come off like that from your garments. We just proposed a solution via email.
Have a good day,
Camille Petit-Fernand
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Charlotte M.
Rating: 1 out of 5
following a purchase from 21/08/2025
Still no order despite chasing & being told another has been sent.
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
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Soraya L.
Rating: 1 out of 5
following a purchase from 31/08/2025
The labels do not stick. I am not satisfied with the product.
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Response from Petit-Fernand
Hello Soraya,
I confirm the return of the entire order.
We apologize for this quality issue.
Have a nice day,
Sandra C-MonEtiquette
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Sabrina B.
Rating: 1 out of 5
following a purchase from 31/08/2025
I haven't received anything, the pickup point is still closed
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Response from Petit-Fernand
Hello Sabrina,
Thank you for your feedback. We apologize for this inconvenience. Please know that we are committed to resolving this issue quickly. An email has been sent to assist you.
See you soon,
Sandra C-MonEtiquette
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Emma G.
Rating: 1 out of 5
following a purchase from 21/08/2025
The stick on labels don’t stay on after being washed.
Response from Petit-Fernand
Hello Emma,
Thank you for your feedback. We’re sorry to hear about your experience. Please reach out to our customer service so we can assist you further and ensure your satisfaction with our products.
Best regards,
Giulia Petit-Fernand
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Sophie S.
Rating: 1 out of 5
following a purchase from 18/08/2025
Does not detach easily and does not stick well
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Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our products. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Afonso F.
Rating: 1 out of 5
following a purchase from 30/08/2025
I did not receive my package.
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Response from Petit-Fernand
Hello,
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
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Anne-Françoise B.
Rating: 1 out of 5
following a purchase from 10/08/2025
I am disappointed with my labels, the proposed format does not match the material used
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Response from Petit-Fernand
Hello Anne-Françoise,
Thank you for taking the time to share your opinion. We are sorry to hear that the format of your labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. We have contacted you directly by email to discuss your situation.
Best regards,
Alice C-Monetiquette
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Naima A.
Rating: 1 out of 5
following a purchase from 27/08/2025
I ordered the new labels a line with glitter option etc… the product is compliant but they stapled everything, I end up with punched labels.. not great
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Response from Petit-Fernand
Hello Naima,
Thank you for your feedback. We are glad to hear that the product meets your expectations, but we are sorry to learn that the packaging caused inconveniences. Your experience is valuable to us and we will ensure to improve our shipping methods to avoid this kind of situation in the future. Please feel free to contact us for any questions or concerns, we are here to assist you.
Best regards,
Giulia from C-Monetiquette
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Aline M.
Rating: 1 out of 5
following a purchase from 30/08/2025
Very disappointed, labels that do not stick and come off very quickly…
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority, and we are committed to improving the quality of our products. Please feel free to contact us by email, we will be happy to find a solution.
Best regards,
Giulia C-Monetiquette
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Belloni G.
Rating: 1 out of 5
following a purchase from 19/08/2025
Unfortunately, the labels come off after a wash at 30 degrees in the washing machine
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Response from Petit-Fernand
Good morning Gaia,
Thank you for your feedback. We are sorry to hear that you have encountered problems with the labels. The quality of our products is a priority for us and we are committed to ensuring maximum satisfaction. We kindly ask you to contact our customer service, we will be happy to assist you and find a solution.
Best regards,
Giulia from Petit-Fernand
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Sihem T.
Rating: 1 out of 5
following a purchase from 29/08/2025
I ordered on August 28 and I have never received my order, it's outrageous!!!
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Response from Petit-Fernand
Hello Sihem,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not received your order.
Please contact us via our website with your order number. We will help you.
Have a nice day,
The C-MonEtiquette team
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Yseult M.
Rating: 1 out of 5
following a purchase from 29/08/2025
Very disappointed! No news about the mistake made. The received labels do not match either the name or the images. I hope the necessary will be done quickly!!
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Response from Petit-Fernand
Hello Yseult,
Thank you for taking the time to share your experience, even though we are sorry to learn of your disappointment. We take your feedback very seriously and are committed to resolving this situation as soon as possible. I have seen in the system that our customer service team has already resolved the issue and sent you new labels.
We apologize for this inconvenience and thank you for your understanding.
Best regards,
Giulia C-Monetiquette
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Aline A.
Rating: 1 out of 5
following a purchase from 27/08/2025
The sticker is poorly stuck on the box. There are air bubbles, I am disappointed.
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Response from Petit-Fernand
Hello Aline,
Thank you for your feedback. We are sorry to learn that the sticker did not meet your expectations. Your satisfaction is important to us, and we would like to resolve this issue. Please feel free to contact us directly so that we can provide you with a solution.
Best regards,
Giulia from C-Monetiquette.
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Élisabeth P.
Rating: 1 out of 5
following a purchase from 28/08/2025
I bought several things on this site (backpack + snack box + water bottle) and I am very disappointed with the water bottle: my son cannot drink from it, the suction through the straw is difficult. After testing it myself, I also cannot comfortably suck the water. I have to unscrew the cap for every sip... Really a shame, I regret this purchase.
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Response from Petit-Fernand
Hello Élisabeth,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the water bottle did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We hope that the cap we sent you meets your expectations :)
Best regards,
The C-Monetiquette team
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Cyndie S.
Rating: 1 out of 5
following a purchase from 12/08/2025
My daughter has been in school for 2 weeks and this evening when I picked her up from school, I noticed that her water bottle is broken. The tab to open the spout to drink has broken. She can no longer open her water bottle. Really disappointing for the price, I am let down.
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Response from Petit-Fernand
Hello Cyndie,
Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
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Widad A.
Rating: 1 out of 5
following a purchase from 28/08/2025
A real hassle to peel them off, I do not recommend at all.
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Response from Petit-Fernand
Hello Widad,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
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Imogen F.
Rating: 1 out of 5
following a purchase from 01/07/2025
They've all unstuck after 1 wash or fallen out of my sons rain jacket and shoes. The stick is terrible. Complete waste of money as you'll need a new sticker every time you wash the clothes or weekly for rain jackets etc.
Response from Petit-Fernand
Hello Imogen,
Thank you for your feedback.
We’re sorry to hear that our stickers did not meet your expectations.
Customer satisfaction is our top priority, and we take your comments very seriously.
We invite you to contact our customer service team so we can better understand your situation and find a suitable solution.
Your feedback helps us improve our products and ensure their quality.
Thank you for your understanding and your trust.
Giulia Petit-Fernand Team
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Barbara P.
Rating: 1 out of 5
following a purchase from 16/08/2025
Good afternoon, this is the third year I buy the complete sticker pack, and they have come pixelated with low quality in the paper and ink. Very sad, to be honest. They used to be great, now they are changing. Thank you
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Response from Petit-Fernand
Hello Barbara,
Thank you for sharing your opinion.
I'm sorry that your labels arrived pixelated. I just contacted you to help you
Have a good day,
Camille Petit-Fernand
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Nadia K.
Rating: 1 out of 5
following a purchase from 26/08/2025
Big disappointment! I ordered 90 labels for objects, I received 60 labels for clothing. If you want to make a complaint, the address is in Corsica and is called Étiquettes Folies, and they do not respond! I strongly advise against.
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Response from Petit-Fernand
Hello,
after checking, you did indeed place an order with us, C-MonEtiquette, for 60 labels for clothing, which you have received. However, the order for 90 labels for objects seems to have been made with another company, Étiquettes Folies, which has no connection with us.
We remain at your disposal for any questions regarding your C-MonEtiquette order.
Best regards,
Chiara, C-MonEtiquette
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Laura D.
Rating: 1 out of 5
following a purchase from 20/08/2025
I did not receive my order...
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Response from Petit-Fernand
Hello Laura,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has resolved this situation.
Best regards,
Chiara C-MonEtiquette
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Romain M.
Rating: 1 out of 5
following a purchase from 26/08/2025
Never received my order
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Response from Petit-Fernand
Hello Romain,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has proceeded to resolve this situation.
Best regards,
Chiara C-MonEtiquette
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Jean Louis D.
Rating: 1 out of 5
following a purchase from 18/08/2025
I still haven't received my order, can you do what is necessary, thank you
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Response from Petit-Fernand
Hello Jean Luis,
thank you for your feedback and your loyalty. Our customer service has already contacted you and has proceeded to resolve this situation.
Best regards,
Chiara C-MonEtiquette
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Severine D.
Rating: 1 out of 5
following a purchase from 24/08/2025
I received my package in 2x and one item is missing
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Response from Petit-Fernand
Hello Severine,
we are sorry for this issue when receiving your order. Our customer service has already contacted you and has provided a solution to your request.
Best regards,
Chiara C-MonEtiquette
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