Customer reviews of Petit-Fernand

1 because there is no less. They never arrived and yes it is true that I was refunded after 2 weeks but still I needed them and I had to reorder them a month before school started. Shipping with someone better than Italian post office, no!!!?

I bought hot melt labels and in the first wash they came off. I followed the instructions to the letter.

After years of supporting this business, one order was not as it should be. The labels weee coming off on every wash unlike previous times. Instead of helping me out or trying to rectify the issue after I bought it to their intention, I was told they would not resend the item at their expense. Wonderful customer service! I'm response to your reply below… I ordered them well in advance for the new academic year and new uniform, so hence I ordered them in July but they were not put to use until September! So yes… you should review this. It is a product not doing its job. EVERY stick is coming off a very expensive private school uniform. Your further response justifies my comment on terrible service!

Let's say I can't do a review considering that my order never arrived

I ordered my product , which never arrived ! I reported the problem and they immediately refunded me . However, despite the inconvenience of having to label everything manually because they did not guarantee me short delivery time!

The truth seems to me very bad customer service, I bought to try and according to that order more because my child needs many labels, but it will be a month and I do not get the order, and I wrote informing them and they only said that I wait until 29/09 that if it does not come back to write them when I think you should follow up if you have already been informed that there is an anomaly with the order that does not arrive, Their advertising says 6 to 8 days and I already have 25 days waiting and not only that I wrote them on instagram and they say they will contact me and nothing, I see zero interest in the customer only sell and do not care about what one claims.

The labels have never arrived and neither has my money from the order? I had previously ordered from them and everything was great, that's why I came back to repeat but this time, total disappointment.

I have been waiting practically 1 month for the stickers, as I don't know if they will arrive, if they do I will have to use them for next year.

I have NOT got my order yet, I want my money back as I got it somewhere else faster.

Bad. Order sent September 16, 2022, transfer arrived September 18 labels mia arrived. They sent the order to my home address and not the address I specified for sending the labels. When I pointed out the error they also asked me for money to send it back. Really unprofessional.

I have placed the same order 2 times and have NOT received any of them.

Last year the order took almost 3 weeks to arrive. This year it did not arrive directly.

I have not received my order yet

Negative experience as my order never arrived , ordered on 09/09/2022.

One month later and I am still waiting for my order. And no response to emails. Very disappointed. They keep the money and don't tell you anything. I will never buy from them again. I do not recommend it. Fraud!

Order takes a long time to arrive.

It takes too long They don't stick well They are too small

I still have not received my order and it has been three weeks since I placed it.

I have not received my order yet

Not arriving on time

My order has not arrived yet. I would like a refund. Thank you

Most stickers came off after a month. Customer service couldn't help as I had bought in advance. Wouldn't purchase again, followed instructions and only left with a few which are half on.

Yes, I am not saying otherwise, but I still have not received the product. I will send the product again thank you very much.

I ordered bottle cap and labels. arrived package containing only the cap and the labels have not yet arrived, despite email reminder to assistensta.

The material never arrived...I wrote several times but no response. I asked for a new shipment or refund but no response....

I have not received my order, I have no news if it has been delivered elsewhere, but I have received this email to give my opinion, I guess it will have been delivered and I do not know anything.

the label after a couple of washes has already lifted, the nest kit includes too many adhesive labels for objects (useless for a nest) , while there are few labels for clothes

Unable to order despite numerous attempts. There are bugs throughout the ordering process. My account had been deleted, then an error message in Spanish when paying (even though I'm ordering from Belgium). In short, after 5 attempts, I gave up.

It's been almost a month since I placed the order but I haven't received the labels yet!!!!!.

I have not received my order, placed the first week of September, and I have not received any solution to date. And it is now October 2nd.

Order never arrived! After 3 emails sent to report it, still no answer! However I have been debited... Abusé ! I'm going to continue my e-mail reminders because they receive them well, I have an automatic e-mail that replies to me!

I have not received my order over 5weeks now. No contact number to call them and if you email they don't respond correctly. Very disappointed

I haven't received yet my stickers, I didn't got any update that they where delivered or anything

I never got the product ( the labels)

I have not received

Lousy customer service! Order placed end of August, still nothing received. Shipped without address, already sent several emails never answered.

Very bad service late order and after reminders never arrived I asked for refund Very disappointed and I will not use the service anymore

After 4 weeks since placing the order, the goods have still not arrived. I have also not received any feedback within the specified 72 hours. Once and never again!

Unfortunately, the labels come off after a few gionors despite being applied strictly following the instructions. They sin, so they become unusable

If I had received my order I could have given my opinion but it's been almost 1 month and I don't know anything about my clothing labels.... The service is lousy and you have no one to contact. You send e-mail and they don't answer you, you call and they are saturated...a lot of coincidence no? The pity I saw late the bad reviews they already have.