The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
One of the names printed was double printed on sticker
Response from Petit-Fernand
Hello Laura,
Thank you for taking the time to share your experience with us. We’re sorry to hear that one of the names was misprinted on your sticker. We checked in our system and found that the order you placed had the surname written twice on the labels. It’s likely that the surname was entered twice by mistake when filling in the details :)
Next time, if you notice something like that, feel free to write to us — we’ll be happy to adjust the text on your labels!
Best regards,
Giulia – Petit-Fernand
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Laurie V.
Rating: 1 out of 5
following a purchase from 18/08/2025
Still haven't received it, it's been a week since I should have had them.
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Response from Petit-Fernand
Hello Laurie, thank you for your feedback. We are sorry for this delay. We have already contacted you privately to assist you better.
Chiara, C-MonEtiquette
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Jessica L.
Rating: 1 out of 5
following a purchase from 14/08/2025
Fast delivery but defective item.
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Response from Petit-Fernand
Hello Jessica, thank you for your feedback. We are truly sorry for this issue with the water bottle. We will get back to you privately to quickly find a solution.
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Maillet J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Very disappointed with my last order of labels. I ordered labels suitable for pencils and these are already starting to peel off after just a few days. I had to reorder from a competing site.
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Response from Petit-Fernand
Hello Julia, thank you for your feedback. We are sorry to hear about your disappointment. We will contact you privately to understand what happened and find a solution together.
Chiara, C-MonEtiquette
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Sabrina F.
Rating: 1 out of 5
following a purchase from 12/08/2025
I am disappointed this year because the labels are difficult to peel off. I never had this problem in previous years. I don't know if I will reorder with cmonetiquette in the coming years.
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Response from Petit-Fernand
Hello Sabrina, thank you very much for your feedback. We are sorry for this inconvenience. We will contact you privately to quickly find a solution.
Chiara, C-MonEtiquette
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Stéphanie J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Black stains inside the cap (between the two walls) and unremovable! At the price of the insulated bottle, this is unacceptable! Nice bottle, it's a shame!
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback. We are glad that you appreciate the design of our insulated bottle, but we are sorry to hear that you encountered this issue.
The cap of the bottle you chose is fully disassemblable to facilitate the cleaning of your bottle.
Our team remains available if needed.
Have a nice day,
Camille C-MonEtiquette
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Kandia M.
Rating: 1 out of 5
following a purchase from 15/08/2025
I am particularly disappointed with this last order. Indeed, I had ordered it last year and the labels held well with the iron, but these ones stick directly and even after 24 hours, they come off easily... I really wanted the ones that can be ironed on. They hold and adhere to the clothing. So, I had to use the stamp I had... much less fun and pretty... What a shame...
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Response from Petit-Fernand
Hello Kandia,
Thank you for taking the time to share your experience. We are sorry to hear that your last order did not meet your expectations.
Our self-adhesive labels for clothing are applied to the labels already present on your clothing.
If you prefer, our iron-on labels are still available on our site.
Have a nice day,
Camille C-MonEtiquette
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LAURIE H.
Rating: 1 out of 5
following a purchase from 16/08/2025
Delivery time not respected and quality of the stickers on the bottles not great
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Response from Petit-Fernand
Hello Laurie,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations.
Regarding our bottles, I assure you, it is a direct print on the product for better quality.
Do not hesitate to contact us directly for any questions or assistance you may need.
Have a nice day,
Camille C-MonEtiquette
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Aileen R.
Rating: 1 out of 5
following a purchase from 06/08/2025
The labels came off after one wash even though I followed the instructions.
Response from Petit-Fernand
Hello Aileen,
Thank you for your feedback. We're sorry to hear about the issue with your labels. Please reach out to our customer service, and we would be happy to assist you in finding a solution. Your satisfaction is important to us!
Best regards,
The Petit-Fernand Team
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Lise C.
Rating: 1 out of 5
following a purchase from 31/07/2025
The idea is good, the marking is easy, unfortunately the stamp 'bave'... the ink makes a big mark where it leaks. Too bad
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Response from Petit-Fernand
Hello Lise,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your comment is valuable and helps us improve our products. We will look into this ink issue to ensure optimal quality.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Francesca T.
Rating: 1 out of 5
following a purchase from 30/07/2025
I bought the stickers to attach to the labels of the shirts and they came off after the first wash... disaster! Money wasted
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Response from Petit-Fernand
Good morning Francesca,
We are very sorry to hear that the stickers did not meet your expectations. The quality of our products is a priority for us and we are committed to ensuring maximum customer satisfaction. We invite you to contact us to resolve this issue and find a solution. Thank you for your feedback, which helps us improve.
Best regards,
Giulia from Petit-Fernand
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Océane N.
Rating: 1 out of 5
following a purchase from 10/08/2025
Order date: August 10, 2025 Status: Shipped Items: Self-adhesive labels for clothing (50) – €12.00 Self-adhesive labels for objects (30) I received my order after about a week. I was very satisfied with the result and the visual quality, consistent with the website, with careful packaging. However, I was very disappointed with the clothing labels: despite strictly following the provided instructions, all the labels came off after the first tumble dry. Result: the day before the school year starts, I find myself with unlabelled clothes when everything was ready. I am extremely unhappy, as I chose this product for its promise of practicality and durability, and the result is completely contrary.
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Response from Petit-Fernand
Hello Océane,
Thank you for taking the time to share your feedback. We are delighted to learn that you appreciated the result and packaging of your order. However, we are sincerely sorry to hear that the clothing labels did not meet your expectations, especially at such a crucial time. Your feedback is very valuable to us, and we will take it into account to improve our products.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Melissa D.
Rating: 1 out of 5
following a purchase from 16/08/2025
The mini labels are too big for the pens compared to last year's. A bit disappointed.
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Response from Petit-Fernand
Hello Melissa,
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations.
We notice that the label format you chose for this order is different from that of your previous order. This explains the size difference.
Have a nice day,
Camille C-MonEtiquette
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Alice P.
Rating: 1 out of 5
following a purchase from 12/08/2025
The adhesive labels for clothing do not hold up in the wash according to the instructions.
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Response from Petit-Fernand
Hello Alice,
Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Geraldine H.
Rating: 1 out of 5
following a purchase from 15/08/2025
Labels removed after 2 washes
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Response from Petit-Fernand
Hello Géraldine,
Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.
We hope that the solution proposed by our customer service is satisfactory for you.
Have a nice day,
Camille C-MonEtiquette
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Alexia P.
Rating: 1 out of 5
following a purchase from 13/08/2025
Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience
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Response from Petit-Fernand
Hello Alexia,
Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.
We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Elodie R.
Rating: 1 out of 5
following a purchase from 12/08/2025
Order placed in mid-August never received
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.
Have a nice day,
Sandra from the C-Monetiquette team
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Angélique T.
Rating: 1 out of 5
following a purchase from 13/08/2025
Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.
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Response from Petit-Fernand
Hello Angélique,
Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.
Sandra from the C-MonEtiquette team
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Nathalie N.
Rating: 1 out of 5
following a purchase from 11/08/2025
This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).
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Response from Petit-Fernand
Hello Nathalie,
Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.
We have also just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Perle C.
Rating: 1 out of 5
following a purchase from 11/08/2025
The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.
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Response from Petit-Fernand
Hello Perle,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Amélie C.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.
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Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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ELODIE R.
Rating: 1 out of 5
following a purchase from 11/08/2025
I was disappointed. The labels peeled off very poorly. Many tore.
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Response from Petit-Fernand
Hello Élodie,
Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.
We have just contacted you to offer a solution.
Have a nice day,
Camille C-MonEtiquette
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Valérie D.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am disappointed this time. 1 day at school and my daughter's name came off her water bottle...
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Response from Petit-Fernand
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,
Sandra
The C-MonEtiquette team
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Suzy D.
Rating: 1 out of 5
following a purchase from 09/08/2025
The 2 staples are placed on one label each which means I will have several unusable labels!
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Response from Petit-Fernand
Hello Suzy,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
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Aurelie E.
Rating: 1 out of 5
following a purchase from 08/08/2025
I ordered several sheets of labels where some have been stapled! This means that I have several that are unusable!
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Response from Petit-Fernand
Hello Aurelie,
Thank you for sharing your experience. We are sorry to hear that some of your labels are damaged.
Unfortunately, we have not received a complaint about this. We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Diacon D.
Rating: 1 out of 5
following a purchase from 28/07/2025
I bought a water bottle for my daughter, it lasted 2 weeks before the lid broke, they need to improve the type of plastic they use. It's not a coincidence, because we bought 4 in the same period, 3 broke in the same way, 1 remained intact, but I don't know for how long at this point...
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Response from Petit-Fernand
Good morning Diana,
Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.
Best regards,
Giulia Petit-Fernand
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Elodie A.
Rating: 1 out of 5
following a purchase from 05/08/2025
I am not happy unlike the labels I had bought previously. The ones I received require an iron to stick them on, whereas this was not specified at all in the description. I have better things to do; I simply wanted labels to stick on. Moreover, with the iron, the labels are impossible to remove, so I won't be able to resell my children's clothes as I used to... a waste of time and money. I am not happy at all.
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our labels did not meet your expectations. Your feedback is valuable, and we will look into the clarity of our descriptions to avoid this type of inconvenience in the future.
I have sent you an email directly to propose a solution.
Best regards,
Alice C-Monetiquette
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Gillian R.
Rating: 1 out of 5
following a purchase from 26/07/2025
These Do not Work! After one was they fall off not Worth the money
Response from Petit-Fernand
Dear Gillian,
Thank you for your feedback, and we're truly sorry to hear that you're disappointed with your recent labels.
This is certainly not the quality we aim to deliver. We will contact you shortly via email to better understand the issue and find a solution together.
Thank you again for bringing this to our attention.
Kind regards,
Giulia – Petit-Fernand
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Emilie P.
Rating: 1 out of 5
following a purchase from 01/08/2025
Order not received No response from customer service
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you have not received your order and that our customer service has not been up to par. We have just contacted you by email.
Best regards,
Alice from C-Monetiquette
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Julie C.
Rating: 1 out of 5
following a purchase from 29/07/2025
I am unfortunately disappointed with the quality of the labels ordered to label my son's school supplies. The small labels designed for crayons/markers do not stick well at all... I will have to add tape to ensure they hold.
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Response from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your opinion. We are sorry to hear that the quality of the labels you received does not meet your expectations. Your feedback is valuable and will help us improve our products. We have just contacted you directly to find a quick and effective solution!
Best regards,
Alice C-Monetiquette
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Florence M.
Rating: 1 out of 5
following a purchase from 19/06/2025
I am very disappointed with my iron-on labels that I ordered for my children's camp. Indeed, after one wash, the labels come off.
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Response from Petit-Fernand
Hello Florence,
We are sorry to hear that your labels do not meet your expectations. Your feedback is valuable and we will analyze it to improve the quality of our products. We have contacted you directly by email to offer you a quick and effective solution!
Best regards,
Alice from C-Monetiquette
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Magali C.
Rating: 1 out of 5
following a purchase from 03/08/2025
The promo code on the site was not applied and when I sent a message to customer service, the response was completely off-topic. I sent another email and since then no news... not very professional
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Response from Petit-Fernand
Hello Magali,
Thank you for your feedback and we sincerely apologize for this experience. Your satisfaction is essential to us. We have just contacted you again to find a quick solution to your situation. We want to resolve this issue quickly.
Best regards,
Alice C-Monetiquette
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Amy M.
Rating: 1 out of 5
following a purchase from 05/07/2025
I didn't receive my order.
Response from Petit-Fernand
Hi Amy,
We’re very sorry to hear that your order hasn’t arrived.
We’re contacting you right away to investigate and resolve this as quickly as possible.
Chiara, Petit-Fernand
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Zambelli G.
Rating: 1 out of 5
following a purchase from 17/07/2025
Order never arrived for the second time
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Response from Petit-Fernand
Good morning Giampiera,
thank you for your feedback and we are sorry again for the delivery issue.
As requested, the refund has already been processed.
We remain at your disposal for any further needs.
Chiara, Petit-Fernand
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Lieto A.
Rating: 1 out of 5
following a purchase from 19/07/2025
I have not received the ordered and paid goods
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Response from Petit-Fernand
Good morning Anna Maria,
we are very sorry to hear that you have not yet received your shipment.
We will contact you immediately via email to verify the situation together and find a solution.
Chiara, Petit-Fernand
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Vanessa G.
Rating: 1 out of 5
following a purchase from 31/07/2025
I had ordered a glass that was ultimately refunded. I had to send a message to find out why something was missing from the order and to get the refund ...
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience. We are sorry for the inconvenience regarding your order. Your feedback is valuable and will help us improve our service. Please do not hesitate to contact us directly for any questions. We hope to see you soon on C-Monetiquette.
Best regards,
Alice C-Monetiquette
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Janine M.
Rating: 1 out of 5
following a purchase from 21/07/2025
Very poor service & would not recommend your site to anyone
Response from Petit-Fernand
Hi Janine,
We’re truly sorry to read your comment, especially since we did our best to resolve the issue promptly.
As a goodwill gesture, we resent your labels free of charge, even though the error did not come from our side. The name entered during the first order 4002507210 is visible in your original confirmation email 🙂
We're always here to help if needed.
Chiara, Petit-Fernand
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Pauline B.
Rating: 1 out of 5
following a purchase from 31/07/2025
Package not received after 3 weeks of purchase
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Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your opinion. We are sincerely sorry to learn that you have not received your package within the expected time. Your satisfaction is essential to us, and we are committed to improving our services. Please do not hesitate to contact us directly so that we can assist you in this situation.
Best regards,
Alice from C-Monetiquette
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Eykel F.
Rating: 1 out of 5
following a purchase from 29/07/2025
I am disappointed because I had ordered two different styles of labels and I only received one type.
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Response from Petit-Fernand
Hello Eykel,
Thank you for your feedback and we are sorry to hear that your order did not meet your expectations. After consultation, we find that the products you chose are indeed identical.
We remain available in the future to advise you during your purchase.
Have a nice day,
Camille C-MonEtiquette
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olivia R.
Rating: 1 out of 5
following a purchase from 28/07/2025
Incomplete order 3rd shopping experience 2 incomplete orders and 1 quality issue I do not recommend this site
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Response from Petit-Fernand
Hello Olivia,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experiences with C-MonEtiquette have not met your expectations. Your satisfaction is our priority, and we take your feedback very seriously.
We hope that the solutions proposed by our customer service are satisfactory for you. Your trust is precious, and we are determined to regain your confidence.
Have a nice day,
Camille C-MonEtiquette
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