Customer reviews of Petit-Fernand

I have order 1 month ago so far haven't received it.

Order never received!!! I received the 1st order 15 days after ordering.

Unfortunately I had to wait so long because my order was lost!!! With the next shipment 3/4 days

Unfortunately, the drinking bottle always leaks when it contains mineral water. My little one, aged 5, can't close the lunch box herself. That's a shame. I also think there are too many individual compartments. One compartment would be enough. Because you can't leave one out, otherwise the bread flies around in the tin. And so you always have to wash everything. The stickers for the clothes are great and hold well.

All the glued labels came off almost immediately?

The order never arrived. It was for a children's trip and I had to find another last minute solution.

Labels that fall off after washing!

They are very nice but they never arrive on time and you have to claim them, it says that they arrive between 2 and 10 working days and here I have been waiting 16 and they have not arrived, it is not the first time I have had to claim for them to be sent to me because it seems that they are lost.

Design and delivery times respected but I am very disappointed with the quality of my order. More than half of my iron-on labels peeled off after the 2nd wash, despite following the instructions. Considering the price and my expectations, I'm very disappointed.

The labels I ordered don't stick to the clothes at all. I'm very disappointed because I ordered these a few years ago for my son and everything was fine.

the labels came off the clothes after the first wash. Shoe markers don't seem very stable either. Also too many useless object labels. The truth for the price the quality is very poor!

Hello, the labels came off in the first wash. The first purchase was perfect but the second was very disappointing.

I have not received anything. It seems like a scam to me.

Received with wrong name written on it. I had to use this label quickly so I called your customer service and they were unable to find another solution for me, telling me, well, we sent the package, but it was a mistake on your part. You should have sent the package by express parcel delivery and not by normal parcel delivery.

I did not receive my order

Commande non reçue J'ai deja contacter le service client / vérifier mon adresse également Pas recu de réponse du service client à ce jour

Address error? I never received my order. It was supposed to be returned but never was! Very disappointed

Hello. My order went to the wrong address and I haven't heard from them since. This is not serious. I'm disappointed

I had to sew all the labels back on. They won't stay on.

Poor product

It's good, but doesn't stick well enough to clothes or other objects.

I haven't received my order

Never received item

During the purchase process the payment is made with paypal but the company does not complete the purchase. An error appears on their website and the order is not registered but the amount is charged to paypal. Contact with the company which does not respond, because despite being a website no one works on weekends. Curiously after claiming in paypal I receive an email in which they inform me that I have the products in the cart and that if I want them to PAY AGAIN. A scam and a total lack of customer service. PayPal at the moment is not responsible and does not allow me to claim the amount. I will return the receipts and they will explain me where is the order number and the merchandise.

Labels don't stick!!!

About a month after ordering, I have not received what I ordered nor any communication about the shipment.

Doesn't stick to my dog's collar, who keeps losing his medals despite scrupulously following the instructions - too much money lost.

I bought 2 stoppers for water bottles but the 2 stoppers have a problem because they don't close.

I ordered custom labels, not only did they never arrive but I was currently offered neither a refund nor a voucher for a new purchase.

I have not received my order !!!!!!

Never received the paid stickers

I ordered the iron on labels, 95% of the labels came off in the first wash! Really not impressed and won't purchase these again

Unfortunately, I did not receive my purchases. And unfortunately no communication with the seller I find this so distressing! Especially since I ordered baby's things for the nursery and ended up with nothing!

I bought the stickers for textiles, did everything according to the instructions and yet half of them quickly came off after the first 30* wash. Unfortunately not recommended.

The labels never arrived. However, I contacted customer service and they refunded the amount.

Unfortunately I never received my order...

Followed instructions very carefully for iron on labels, but after one wear and one wash (20 degrees) almost all of the labels have peeled off. Ended up buying sew on labels as i knew these would stay on and I had wasted so much time ironing 100 labels on my daughters clothes for nursery. I also emailed Petit-Fernand to let them know what had happened and no one replied. Not impressed

21 days and I'm still waiting for my order. I wanted them for Monday when my little one starts kindergarten, but nothing. Customer service told me that they will send them to me again, but because of this delay I ordered them yesterday from another page.

The labels stick very badly or not at all. Therefore I could not make a good advertisement. Sincerely

It's been 3 weeks since I placed the order and I still haven't received it. They sent me an email that it had been sent and I don't know anything else.