English 
A
Rating: 2 out of 5
Unfortunately, it only lasts a short time. It comes off when washing even if it's only 30°. What a pity!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 656 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
2 star reviews
Reset filtersL
Rating: 2 out of 5
The stickers are unfortunately only available in 1 size, much too large for example for the pencils of the 1st graders.
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E
Rating: 2 out of 5
The surface is too smooth and the glue is too weak
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C
Rating: 2 out of 5
The truth is that my experience with these labels is not what I expected. They come off when washed and I have to put them back on.
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Response from Petit-Fernand
Dear Carolina,
We regret that your experience with our labels has not been as expected. We appreciate your feedback and would like to offer you assistance to resolve this issue.
Please do not hesitate to contact our customer service so that we can help you in the best possible way.
Sincerely,
The Petit-Fernand team
We regret that your experience with our labels has not been as expected. We appreciate your feedback and would like to offer you assistance to resolve this issue.
Please do not hesitate to contact our customer service so that we can help you in the best possible way.
Sincerely,
The Petit-Fernand team
S
Rating: 2 out of 5
Stickers too big although labeled as Mini or Small. Smell unpleasant!
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T
Rating: 2 out of 5
One does not recognize on the website what sizes the stickers have, so it is very easy to unnecessarily order the wrong size..
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S
Rating: 2 out of 5
Poor quality photo / symbol too small - I don't like it at all
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N
Rating: 2 out of 5
The envelope arrived very damaged and one of the pads arrived bent. The stickers are of lower quality than a few years ago and come off easily after washing.
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Response from Petit-Fernand
Hello Noemi,
We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.
Sincerely,
The Petit-Fernand team.
We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.
Sincerely,
The Petit-Fernand team.
M
Rating: 2 out of 5
Disappointed with the labels for supplies, way too wide for pens
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Response from Petit-Fernand
Hello Mouna,
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 2 out of 5
The ink stamp that pierced my daughter's sweater ...
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Response from Petit-Fernand
Hello Adeline,
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
V
Rating: 2 out of 5
I was expecting to receive a engraved cup or something better, instead I received a cup with stickers on it. It's expensive for that.
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
A
Rating: 2 out of 5
The textile labels do not hold even with washes at 30°C, I find them everywhere. I am disappointed with this order because the concept was practical but not effective over time.
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Response from Petit-Fernand
Hello Audrey,
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
N
Rating: 2 out of 5
It doesn't hold at all, the labels came off after the first wash. I regret my purchase
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Response from Petit-Fernand
Hello Nathalie,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
Very nice labels but they come off after the first cold wash or 30 degrees. Very very disappointed
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Response from Petit-Fernand
Hello Juliette,
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
A
Rating: 2 out of 5
The labels are pretty but come off after only a few washes (3/4 washes). Disappointed.
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Response from Petit-Fernand
Hello Annie,
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
I
Rating: 2 out of 5
The purchasing process was good but the quality could be improved. The identification bracelets are already worn out and have lost their color after a week of use.
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Response from Petit-Fernand
Dear Idurre,
We sincerely appreciate your feedback and regret that the quality of the bracelets did not meet your expectations. Your opinion is very valuable to us and helps us continuously improve our products.
We invite you to contact our customer service so that we can address your situation in a more personalized manner.
Sincerely,
The Petit-Fernand team
We sincerely appreciate your feedback and regret that the quality of the bracelets did not meet your expectations. Your opinion is very valuable to us and helps us continuously improve our products.
We invite you to contact our customer service so that we can address your situation in a more personalized manner.
Sincerely,
The Petit-Fernand team
M
Rating: 2 out of 5
We are missing the straw for the water bottle, we have sent an email to customer service
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Response from Petit-Fernand
Hello Mathilde,
Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
Ordered stickers for pens. What I received was way too big. Unfortunately, I now have to order again elsewhere.
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A
Rating: 2 out of 5
The labels are not cut to be stuck on pens
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your experience, and we are sorry to learn that our labels do not meet your expectations for pens.
For this type of product, we recommend our "mini" labels, which are thinner than the 1-line labels you ordered.
We remain available if needed!
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience, and we are sorry to learn that our labels do not meet your expectations for pens.
For this type of product, we recommend our "mini" labels, which are thinner than the 1-line labels you ordered.
We remain available if needed!
Have a nice day,
Camille C-MonEtiquette
S
Rating: 2 out of 5
The water bottle slightly alters the taste of the water, in fact my son does not like it. The personalized bag is nice, that's why I didn't give it a star. But the main reason I give a low rating is that the images on the products are stickers. The personalized products simply have a sticker with the child's name stuck on them. At this point, I would buy adhesive labels to stick on glasses and water bottles.
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Response from Petit-Fernand
Good morning,
We are sorry that the products do not meet your expectations. The illustrations are not stickers but actual prints; the glossy outline present is due to a final transparent glossy layer that serves to seal the prints! If you have problems with the quality of the products, you can contact our customer service, they will be happy to assist you.
I remain at your disposal and have a good day!
Giulia Petit-Fernand
We are sorry that the products do not meet your expectations. The illustrations are not stickers but actual prints; the glossy outline present is due to a final transparent glossy layer that serves to seal the prints! If you have problems with the quality of the products, you can contact our customer service, they will be happy to assist you.
I remain at your disposal and have a good day!
Giulia Petit-Fernand
P
Rating: 2 out of 5
Pretty labels but do not prevent the theft of belongings as they peel off without any problem. Just avoid exchanges.
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Response from Petit-Fernand
Hello Precillia,
Thank you for taking the time to share your feedback. We are glad that you find our labels pretty, but we are sorry to learn that they did not meet your expectations in terms of adhesion. We would like to better understand your situation and help you, which is why we have just contacted you directly by email to discuss it.
Have a nice day,
Esther from C-MonEtiquette
Thank you for taking the time to share your feedback. We are glad that you find our labels pretty, but we are sorry to learn that they did not meet your expectations in terms of adhesion. We would like to better understand your situation and help you, which is why we have just contacted you directly by email to discuss it.
Have a nice day,
Esther from C-MonEtiquette
M
Rating: 2 out of 5
I took personalized water bottles with poorly stuck stickers, very ordinary for the price. I thought I would have patterns painted in the mass. I think the stickers will hold up in the wash.
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Response from Petit-Fernand
Hello Martine,
We are sorry to hear that your experience with our personalized water bottles did not meet your expectations. However, our bottles are not personalized with stickers but rather with the application of several layers of paint followed by a layer of protective varnish.
We remain at your disposal to discuss this matter if you wish.
Best regards,
Esther from C-MonEtiquette
We are sorry to hear that your experience with our personalized water bottles did not meet your expectations. However, our bottles are not personalized with stickers but rather with the application of several layers of paint followed by a layer of protective varnish.
We remain at your disposal to discuss this matter if you wish.
Best regards,
Esther from C-MonEtiquette
S
Rating: 2 out of 5
Very good quality and printing. Unfortunately, I received one half of the label with the name I indicated and another half with an unknown name! Too bad
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Response from Petit-Fernand
Hello Samyra,
Thank you for your feedback and we are sincerely sorry to hear that your order did not fully meet your expectations. We have just contacted you by email to find a satisfactory solution.
Best regards,
Esther from C-MonEtiquette
Thank you for your feedback and we are sincerely sorry to hear that your order did not fully meet your expectations. We have just contacted you by email to find a satisfactory solution.
Best regards,
Esther from C-MonEtiquette
S
Rating: 2 out of 5
The labels are childish, it's a shame, and for the colored pencil labels, they are too long, the children cannot sharpen if the pencil reaches the height of the label
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Response from Petit-Fernand
Hello Sylvie,
Thank you for taking the time to share your feedback. We are sorry to learn that our labels did not meet your expectations and that this may have caused inconvenience for your children. We invite you to contact us privately to discuss your experience and find a solution together.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your feedback. We are sorry to learn that our labels did not meet your expectations and that this may have caused inconvenience for your children. We invite you to contact us privately to discuss your experience and find a solution together.
Best regards,
The C-Monetiquette team
A
Rating: 2 out of 5
The preview of the labels on the site was different from the printed version I received. The first letter encroached on the design I had chosen while on the online preview, there was margin! If I had known, I would have chosen another format for my labels...
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Response from Petit-Fernand
Hello Anais,
Thank you for taking the time to share your feedback. We are sorry to hear that the rendering of your labels did not meet your expectations. In order to better understand your situation and find a solution, we invite you to contact us directly by email or by phone.
We remain at your disposal,
The C-Monetiquette team.
Thank you for taking the time to share your feedback. We are sorry to hear that the rendering of your labels did not meet your expectations. In order to better understand your situation and find a solution, we invite you to contact us directly by email or by phone.
We remain at your disposal,
The C-Monetiquette team.
A
Rating: 2 out of 5
Unfortunately, I must inform you that I am dissatisfied with the stickers. The stickers have already come off at the edges of the small pins. For this reason, I will unfortunately not be ordering from you again.
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C
Rating: 2 out of 5
The bottle has water leaks.
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Response from Petit-Fernand
Dear Consuelo,
We sincerely regret that the bottle has shown water leaks. We appreciate your feedback and understand your disappointment. We invite you to contact us privately so we can find an appropriate solution.
Sincerely,
The Petit-Fernand team
We sincerely regret that the bottle has shown water leaks. We appreciate your feedback and understand your disappointment. We invite you to contact us privately so we can find an appropriate solution.
Sincerely,
The Petit-Fernand team
J
Rating: 2 out of 5
Dear for what it is, arrived in a deplorable state (broken envelope)
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Response from Petit-Fernand
Hello Jonathan,
We are sincerely sorry to hear that your order arrived in an unsatisfactory state and that you found the quality-price ratio disappointing. We strive to provide quality products and a pleasant experience to our customers, and we would like to discuss your situation in more detail to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly so that we can assist you better.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that your order arrived in an unsatisfactory state and that you found the quality-price ratio disappointing. We strive to provide quality products and a pleasant experience to our customers, and we would like to discuss your situation in more detail to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly so that we can assist you better.
Best regards,
The C-Monetiquette team
R
Rating: 2 out of 5
The quality does not seem good to me but just sufficient
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Response from Petit-Fernand
Dear Rebecca,
Thank you for sharing your experience. We are sorry to hear that the quality of our product did not meet your expectations and we want to understand the situation better. We invite you to contact us privately to find a solution together.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that the quality of our product did not meet your expectations and we want to understand the situation better. We invite you to contact us privately to find a solution together.
Best regards,
The Petit-Fernand team
M
Rating: 2 out of 5
The clothing stickers quickly came off. I have never had this with my previous orders, this time several came off before the first wash and the others came off in the washing machine.
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Response from Petit-Fernand
Hello Mary,
We are sincerely sorry to hear that you have encountered problems with our clothing stickers. Your satisfaction is important to us and we would like to discuss your experience in more detail to find a suitable solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered problems with our clothing stickers. Your satisfaction is important to us and we would like to discuss your experience in more detail to find a suitable solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
The labels do not stick to the socks
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Response from Petit-Fernand
Hello Jean-Luc,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the labels do not meet your expectations. We invite you to contact us directly so that we can help you resolve this issue.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the labels do not meet your expectations. We invite you to contact us directly so that we can help you resolve this issue.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
After two washes, the labels do not hold. I meticulously followed the instructions for setting them up. The only solution I found is to place the labels on the clothing labels.
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Response from Petit-Fernand
Hello Julien,
Thank you for sharing your experience with us. We are sorry to hear that the labels did not hold after washing despite your following the instructions. We invite you to contact us directly so that we can discuss your situation and find an appropriate solution.
Best regards,
The C-Monetiquette team
Thank you for sharing your experience with us. We are sorry to hear that the labels did not hold after washing despite your following the instructions. We invite you to contact us directly so that we can discuss your situation and find an appropriate solution.
Best regards,
The C-Monetiquette team
F
Rating: 2 out of 5
Very nice bottle but the quality is really not up to par, one wash (by hand) and the first name is already coming off...
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Response from Petit-Fernand
Hello Fabienne,
We are sincerely sorry to hear that you encountered a problem with your bottle. Your satisfaction is important to us, and we invite you to contact us privately to discuss this situation and find a solution.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you encountered a problem with your bottle. Your satisfaction is important to us, and we invite you to contact us privately to discuss this situation and find a solution.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
I hadn't seen that I had to stick the label on the garment's label. I never keep labels on clothes (unpleasant feeling)
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Response from Petit-Fernand
Hello Jean-Jacques,
Thank you for sharing your experience. Our heat-sealable labels can be applied directly to the fabric.
If you have any other questions or concerns, please do not hesitate to contact us.
Best regards,
The C-Monetiquette team
Thank you for sharing your experience. Our heat-sealable labels can be applied directly to the fabric.
If you have any other questions or concerns, please do not hesitate to contact us.
Best regards,
The C-Monetiquette team
M
Rating: 2 out of 5
I am unhappy because the name was not written centrally.
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Response from Petit-Fernand
Dear Miriana,
Thank you for sharing your feedback. We are sorry to hear that the personalization did not meet your expectations. We have just contacted you to resolve the issue!
Best regards,
The Petit-Fernand team
Thank you for sharing your feedback. We are sorry to hear that the personalization did not meet your expectations. We have just contacted you to resolve the issue!
Best regards,
The Petit-Fernand team
C
Rating: 2 out of 5
The labels are nice but I left the first name and last name blank and we have trouble reading them
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Response from Petit-Fernand
Hello Christiane,
Thank you for taking the time to share your impressions. We are glad that you like the labels, but we are sorry to hear that the chosen colors do not allow for optimal readability.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your impressions. We are glad that you like the labels, but we are sorry to hear that the chosen colors do not allow for optimal readability.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 2 out of 5
The labels come off after the first wash. I am very disappointed. I ordered the same labels twice and had no issues. Even 2 years later they are still stuck. Was there a problem with this new batch??
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Response from Petit-Fernand
Hello Carine,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have encountered problems with our labels. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have encountered problems with our labels. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille
K
Rating: 2 out of 5
After 2 weeks of use, the bottle is leaking
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Response from Petit-Fernand
Hello,
Thank you for sharing your experience with us. We are sorry to hear that your bottle has a problem. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your experience with us. We are sorry to hear that your bottle has a problem. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
J
Rating: 2 out of 5
Very disappointed with the quality of the design on the tasting box. It is a poorly stuck label: you can see all the bubbles.. the quality is bad! I expected a better finish, given the price of the item.
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Response from Petit-Fernand
Hello Julie,
We are sincerely sorry to hear that the quality of your tasting box does not meet your expectations. Your satisfaction is important to us, so we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that the quality of your tasting box does not meet your expectations. Your satisfaction is important to us, so we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
P
Rating: 2 out of 5
It was sold as labels that wouldn't come off in the wash, but after the first wash they peeled off. It's really a shame.
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Response from Petit-Fernand
Hello Paola,
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette