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I
Rating: 5 out of 5
Very nice personalized items. Fast and careful delivery. Just perfect!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 052 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Wonderful work, very happy
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Response from Petit-Fernand
Very happy to read your opinion Vanessa. Many thanks for your confidence. A very happy Friday to you :) Sandra - Cmonetiquette
C
Rating: 5 out of 5
The model and text requested have been respected. The deadline has been met.
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P
Rating: 5 out of 5
Very good follow-up of the order, good reactivity following an error. Reasonable delivery times. The quality of the labels is top-notch. I've had them for a few years now for my son and they hold up very well. I wouldn't hesitate to recommend them when needed, or to give them as gifts.
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S
Rating: 5 out of 5
beautiful labels and delivered quickly
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Response from Petit-Fernand
Thank you for your review :)
L
Rating: 3 out of 5
Good reactivity following my complaint about defects: lack and defective material. Quick return of these items but the replaced lunch box lid is the wrong color.
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Response from Petit-Fernand
Hello Lise, we apologize for this quality anomaly. We invite you to contact us by phone to help you with the color of your lunchbox. Have a nice day :) Sandra - Cmonetiquette
C
Rating: 5 out of 5
Fast shipping, nice quality labels!
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M
Rating: 5 out of 5
I am super happy with the purchase! been a customer for a long time, my grandchildren are so happy all the time! Amazing customer service...I forgot a sticker and they added it for me <3
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R
Rating: 5 out of 5
Fast delivery and neat product as ordered.
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I
Rating: 2 out of 5
My order did not arrive, they sent another one and I called to get it sorted out. I placed the order on December 10th and it arrived on January 3rd.
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Response from Petit-Fernand
Hi Maria, we apologize for the postal delivery incident. It arrived so late because we had to make it again and resend it to you. Have a nice day and thank you very much for your trust :) Sandra - Petit Fernand
M
Rating: 5 out of 5
Order received quickly and correctly. I tried out some new products: self-adhesive labels for Christmas presents and decorative window stickers for Christmas: I'm very satisfied with both: the quality is spot on.
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A
Rating: 5 out of 5
I ordered personalized wooden Christmas balls, the delivery was very fast, the product beautiful, and well made.
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N
Rating: 2 out of 5
3 gourds ordered, one of which had an indentation on receipt... what a shame! Mail sent but no reply...
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Response from Petit-Fernand
Hi Nathalie, I'm really sorry because we haven't received any emails about these products. I have just contacted you by email in order to help you. We look forward to hearing from you :) Have a nice day, Sandra - C-Monetiquette
J
Rating: 5 out of 5
Very professional and easy to use when creating the stickers. Great quality!
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Response from Petit-Fernand
Thank you for your review Juliane!!!
M
Rating: 5 out of 5
Super-intuitive label design and lots of customization options! Fast order dispatch Great loyalty offer! The self-adhesive labels stick really well on clothes! I'm delighted!
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Response from Petit-Fernand
At the top !!!! A huge thank you for your trust :) See you soon, Sandra - Cmonetiquette
A
Rating: 5 out of 5
I ordered the large personalized Christmas bags. The quality of the product is top-notch, and I'm sure they'll last several Christmases. Fast delivery. Nothing to complain about.
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N
Rating: 5 out of 5
Delivery on time, so very fast. A very good explanation, easy to put on clothes and stickers as gifts for children.
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Response from Petit-Fernand
C H O U E T T E !!!! Many thanks for your trust :) See you soon, Sandra - Cmonetiquette
L
Rating: 5 out of 5
I've been using these labels for years and I'm very happy with them.
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Response from Petit-Fernand
Glad to read your message Laetitia. Many thanks for your confidence. A very happy Friday to you :) Sandra - Cmonetiquette
D
Rating: 5 out of 5
Very good products, never disappointed whether for iron-on or self-adhesive labels. Highly recommendable.
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C
Rating: 5 out of 5
Excellent customer service - helped to Rectify my mistake in ordering - thank you!! And the products themselves are super cute. Just wish you would do more :)
Response from Petit-Fernand
Thank you for your review! We were happy to help :)
A
Rating: 5 out of 5
Label sticks well. For the blue bottles, I just have a letter that has faded even though the purchase is 3 months old. So the letters fit better on the white ones. And the parcel arrived quickly.
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A
Rating: 5 out of 5
Never disappointed because every product up to the order is perfect Even the fast and careful delivery We have information if late Frankly top
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S
Rating: 5 out of 5
I'm thrilled???? stick great on clothes and objects, I can only recommend ?
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G
Rating: 5 out of 5
Site very very easy to use. Order received very quickly. The labels are very pretty. Perfect
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P
Rating: 5 out of 5
Nice, good-quality labels, very practical. Very fast delivery. Just perfect!
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A
Rating: 5 out of 5
Beautiful name labels at a fair price. Shipping takes a few days because the letter comes from France. I am very satisfied, the iron-on labels hold well and are easy to apply :)
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Response from Petit-Fernand
Thank you for the review :)
L
Rating: 5 out of 5
Fast, careful shipping and, best of all, drawings in the box! A delighted child and a mother too! Brilliant idea to have done this! A great gift!
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C
Rating: 5 out of 5
This is not the first time I have ordered, and everything has gone very well.
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L
Rating: 5 out of 5
Everything was fine . Gladly again
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M
Rating: 5 out of 5
Very good product! I totally recommend. Glues well and doesn't come out with washing.
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B
Rating: 5 out of 5
Very good, lots of choices and fast shipping. The labels look solid, but we'll have to wait and see with the machines etc. So far, I'm very satisfied with my purchase.
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A
Rating: 5 out of 5
I have placed several orders and have never been disappointed, either by the quality of the products or the delivery times.
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A
Rating: 5 out of 5
I LOVE THIS COMPANY! I have been using them for a while now because the labels are amazing and their staff are so wonderful! But this experience was the best - hands down. My labels hadn't come due to strikes etc and they sent out a second replacement but let me keep the new ones free of charge when my original order actually arrived! So cool! Ana is a rockstar!
Response from Petit-Fernand
Thank you for this amazing review, Amrika!!! We will be happy to assist you any time regarding any inquiry!
K
Rating: 5 out of 5
I already order it regularly and am very satisfied.
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A
Rating: 5 out of 5
Good quality product. Easy to construct the desired label. Good delivery time. I have been using these labels for several years.
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C
Rating: 5 out of 5
Beautiful, quality products. Fast delivery. No complaints
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Response from Petit-Fernand
It was very kind of you to share your opinion Claire. Thank you also for your confidence. Sandra - CMonEtiquette
A
Rating: 5 out of 5
All perfect
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L
Rating: 5 out of 5
Well made labels, shipping on time
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K
Rating: 5 out of 5
The labels are excellent. So colourful and the site was really simple to use with lots of options to personalise. We chose the stickers as I didn't want to spend hours sewing labels in and they stay put even after washing
Response from Petit-Fernand
Hi Karen, thank you for taking your time and sharing your experience with us!
L
Rating: 5 out of 5
Personalized toiletry bag that lives up to my expectations. The choice is varied. A new label order, as nice as ever.
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